Len Lyall Chevrolet - Service Center

Great Siempre vengo a comprar mis partes en este dealer y los empleados siempre son muy amables. Muy buen servicio siempre las partes siempre las tienen o y Siempre vengo a comprar mis partes en este dealer y los empleados siempre son muy amables. Muy buen servicio siempre las partes siempre las tienen o yegan pronto, les recomiendo este dealedealer More

Oil change was quick and low cost. I paid more at Jeff lube for a synthetic oil change. Friendly staff and great customer service, they even washed my car. was quick and low cost. I paid more at Jeff lube for a synthetic oil change. Friendly staff and great customer service, they even washed my car. More

They are excellent Any time I need anything or take my car in they are excellent with making sure I’am taking care of. If they need my car few hours they give me a servi Any time I need anything or take my car in they are excellent with making sure I’am taking care of. If they need my car few hours they give me a service vehicle so I can get back to work or get things. I feel they care to make sure my time is valuable too. They are amazing people. More

No communication First, they said that I need a converter ok fine then they said that they had to order the converter. Which would take one day to receive. It's now th First, they said that I need a converter ok fine then they said that they had to order the converter. Which would take one day to receive. It's now three days later and the car is still not finished. What's worse the service advisor did not call me to tell me that the car wouldn't be ready and I missed a day of work. I would not recommend Len Lyall for servicing your vehicle. The lack of communication to the customer is unacceptable. More

Excellent Customer Service Even though I don't have a Chevy, I brought my car to be serviced at Len Lyall Chevy. I was offered help immediately and my car was completed in a tim Even though I don't have a Chevy, I brought my car to be serviced at Len Lyall Chevy. I was offered help immediately and my car was completed in a timely manner. More

Awesome service and sales staff Have purchased 4 vehicles from Lyall and multiple experiences with the service dept. Everyone is professional courteous technicians are incredibly kno Have purchased 4 vehicles from Lyall and multiple experiences with the service dept. Everyone is professional courteous technicians are incredibly knowledgeable and good at what they do More

Poor Customer Service Brought my vehicle in for service after calling ahead. On the phone they said the worst case was 1-2 hours. Upon arrival they said it'll be at least t Brought my vehicle in for service after calling ahead. On the phone they said the worst case was 1-2 hours. Upon arrival they said it'll be at least two hours. Two hours later they said it'd be 30 more min as they just had to re-program the radio's computer. 30 min later they said it'll be another 2 hours as my model takes longer. Someone dropped the ball. Poor service. Figure it out then give estimates. More

Felt like Robbed! On 10/11/2016, I went to Len Lyall Chevrolet because my windows were inoperable. I suspected a burnt fuse. A week before, I stopped by the dealership On 10/11/2016, I went to Len Lyall Chevrolet because my windows were inoperable. I suspected a burnt fuse. A week before, I stopped by the dealership and I was told by one of the service advisor that the fuse was ok. I thought it was something else. However, on 10/11/2016 after leaving my car with them and haven't heard from them for nearly 5 hours, I called. I was told that it was a burnt fuse and that it would cost only $2.18. After getting there to pick up my car, I was surprised to see a charge of $97 dollars. I asked the guy what was going on...he said "diagnosis". He said "it took my technician one hour to figure out what the problem was". $2.18 dollars for fuse, plus $95 for what "diagnosis"? Those are very dishonest people. I spoke to the Manager who had no clue on customer service relations. I have to give him a credit though because he took $20 dollars off. However, I had to pay $77 dollars. Clearly, these people don't care about how their customers feel. Replacing a $2.18 dollars fuse shouldn't cost someone $95 dollars. More

Recent Tahoe Repairs After a recent accident, Len Lyall Chevrolet made the repairs on my vehicle. I received good communication from the Service Department and was kept a After a recent accident, Len Lyall Chevrolet made the repairs on my vehicle. I received good communication from the Service Department and was kept abreast of any additional repairs needed and timelines. They made the process easier for me by working with the insurance company. I have purchased two vehicles from Len Lyall Chevrolet and with my car lease ending in the near future, I will definitely be back. Dan Jonson has always been there to help through the sale and make car buying an easier and effortless experience. More

Len Lyle has takes care of our family like family Our family has purchased vehicles at Len Lyle. We have a 2003 Chevy Avalanche with over 260 miles and a 2008 Avalanche. We also purchased a Chevy C Our family has purchased vehicles at Len Lyle. We have a 2003 Chevy Avalanche with over 260 miles and a 2008 Avalanche. We also purchased a Chevy Cobalt and a Chevy Trailblazer in prior years. Their sales people are great - no high pressure sales and a genuine desire to get us into the cars we want for the price we want. Although we've moved away from Aurora, we still drive the extra miles to Len Lyle for their excellent customer service. They are fast, friendly, and have always done a great job for a fair price. They even agreed to do immediate repairs when my daughter's car broke down and was towed to them and she couldn't get a ride home. Thanks Len Lyle and all your staff!!! More