Lenoir City Ford, Inc.

I had an experience with another local dealership that was beyond horrible. After calling and explaining to Lenoir City Ford what happened, they were quick to help us and fix the problem from the other de was beyond horrible. After calling and explaining to Lenoir City Ford what happened, they were quick to help us and fix the problem from the other dealership. Everyone was so refreshing and friendly! They went above and beyond to get me in a vehicle that I felt safe in with my children! Thanks! More

A customer since 1994 at lenoir City Ford and by haveing my personal vehicles service at this this dealership,I got to know a lot of the staff on a first name basis. I didn't feel pressured. Everyone was ex my personal vehicles service at this this dealership,I got to know a lot of the staff on a first name basis. I didn't feel pressured. Everyone was extremely friendly, patient, and went the extra mile to make sure my car buying experience was as easy and stress free as possible. More

This is the second time doing business with them and we wouldn't go anywhere else. No pressure and you can trust Bryan and Lisa. wouldn't go anywhere else. No pressure and you can trust Bryan and Lisa. More

I had a great Experience at Lenoir City Ford. They had the Ford F-150 FX4 I wanted so I called and and spoke with Mike Brown concerning the new truck and my trade-in. He was very helpful and answered all the Ford F-150 FX4 I wanted so I called and and spoke with Mike Brown concerning the new truck and my trade-in. He was very helpful and answered all of my questions. I was so satisfied with Mike that I drove 4.5 hours to see the truck. Upon on my arrival, Breck Davis, Mike Brown and Blake Deal were there to greet me and gave me a friendly reception. Blake was the main salesman I worked with while I was there and he did a great job explaining the whole process. Mike was true to his word with what we had discussed on the phone so I did not hesitate on buying my new, loaded Ford F-150 FX4. The General Sales Manager, Mr Davis not only greeted me but expressed his appreciation and gratitude while I was there. When I left I felt as though we all had gotten a fair deal and my journey had been worth the drive to Lenoir City Ford. More

This was my best experience in purchasing a new vehicle. My new Ranger has all the features I could wish for. It was very important to me that the truck has a manual transmission and Debra Graham found the My new Ranger has all the features I could wish for. It was very important to me that the truck has a manual transmission and Debra Graham found the exact vehicle I wanted, right down to the exact color and the sliding back window. She kept in touch and led us through the process of the purchase with a professional manner and a warm, caring attitude. I am very satisfied with my purchase. I will recommend Debra and Lenoir City Ford to everyone I know who is shopping for a new vehicle. This is, in fact, our second new vehicle from Lenoir City Ford. One of the reasons we chose this dealership was the excellent experience we had when we purchased our 2008 Ford Focus from them. More

I would recommend Lenoir City Ford to anyone that is thinking about purchasing a vehicle, new or used!! I got to know a lot of the staff on a first name basis. I didn't feel pressured. Everyone was extr thinking about purchasing a vehicle, new or used!! I got to know a lot of the staff on a first name basis. I didn't feel pressured. Everyone was extremely friendly, patient, and went the extra mile to make sure my car buying experience was as easy and stress free as possible. Hats off the LC Ford!! More

We actually went there to look at a used Nissan, with which we were unimpressed. We then turned our attention to new Fusions. We found the one we wanted and both Dave and the general manager (I think h which we were unimpressed. We then turned our attention to new Fusions. We found the one we wanted and both Dave and the general manager (I think his name was Brock?) made the deal happen to our satisfaction. They were generous on the trade in and got us every discount they could. I'd ho there again in a heartbeat! More

We found the employees to be very friendly. Like buying any new car, the original talk and the 4-way sheets of paper are somewhat confusing. I wish that the paper would show the bottom line for the price r any new car, the original talk and the 4-way sheets of paper are somewhat confusing. I wish that the paper would show the bottom line for the price rather than separate centers of profit/cost. As we had an X-plan purchase, there was not a lot of haggling, and the employees were helpful. I am happy that the finance manager did not push hard on the extended warranty. It is something I never buy. Blake Deal, the salesman, was at all times friendly and helpful. He seemed to know the product well. More

Very impressed with the straightforward and honest approach. Never felt like the purchase process was a game or they were trying to jerk me around on the deal. Vehicle was as discussed, prepared and approach. Never felt like the purchase process was a game or they were trying to jerk me around on the deal. Vehicle was as discussed, prepared and ready when promised. The financial paperwork took a little longer than anticipated, but their F & I manager was on vacation and they informed me of the delay so I could plan my time. Very pleased. Would definitely recommend. More

I currently own a Ford Windstar Van, we are about to replace. Looking for a new car, these two sales consultants, )(they are a team and the later is new to the Dealership and is being mentored by t replace. Looking for a new car, these two sales consultants, )(they are a team and the later is new to the Dealership and is being mentored by the seasoned and experienced sales consultant)( have gone beyond the call in trying to assist my wife and I deciding which Ford model would best suit our needs. They provided the two models, one the Fusion, and the other an Escape for us to trial. What they did is that I was referred by the Service Advisor that I should see Dan. I called him up and he arranged for the car to be ready - take it for the afternoon - to test drive. We didn't do that but was able to ensure ourselves that we had a good test drive. Upon our return, the other car was ready for us to test drive. Yes, I do all my Service at Lenoir City since we arrived 5 years ago. This says a quite a bit about the management of the Dealership and a followup letter from the President jim Allen thanking us for the opportunity to become one in their Owner Family. To sum up the Service had been great and now the Sales Consultants have demonstrated that they do what the potential customer needs to assist in making one of the more larger investments we make. If the terminal is located in an area, it would be ok but I suspect that most people will want to do this survey, like me, from my home or office. More