Lenoir City Ford, Inc.

Lenoir City Ford sold me a very good car for my granddaughter ! Every one was super nice and super helpful! Not once did I feel like I was being tricked or lied to as I have felt like with other de granddaughter ! Every one was super nice and super helpful! Not once did I feel like I was being tricked or lied to as I have felt like with other dealerships in this area! The sales people are courteous and actually NICE to each other as I have experienced really “cut throat “ dealerships in this area! I will definitely deal with the good people at Lenoir City Ford the next time I need to purchase a reliable vehicle for a grandchild! Many thanks to Lenoir City Ford! More

The best dealer ship I've ever done business with. Sales where top notch. Everyone was very helpful and friendly Sales where top notch. Everyone was very helpful and friendly More

Great experience. This is the 5th car we have bought from David Bentley at Lenoir City Ford. He is excellent to work with, very conscientious, and reliable. We will de This is the 5th car we have bought from David Bentley at Lenoir City Ford. He is excellent to work with, very conscientious, and reliable. We will definitely purchase from him again. More

Cecil Ball was amazing! !!! He spent the time to help us figure out all the options of our new Lincoln. He was kind and extremely helpful. Lenoir City Ford is the BEST. W !!! He spent the time to help us figure out all the options of our new Lincoln. He was kind and extremely helpful. Lenoir City Ford is the BEST. We highly recommend Lenoir City Ford AND Cecil Ball!!! Thank You!!!! More

Lenore City Ford was a wonderful place to do business with. I drove 5 hours to deal with them and would gladly do it again. Hard to find trustworthy car dealers but they go above and beyond. Give them a with. I drove 5 hours to deal with them and would gladly do it again. Hard to find trustworthy car dealers but they go above and beyond. Give them a chance you’ll be glad you did. More

If I could leave less than a 1 star I would do that with a minus as well. Dropped my truck off to be worked on seven days ago. I have called every single day to get an update with no response. Each time I c a minus as well. Dropped my truck off to be worked on seven days ago. I have called every single day to get an update with no response. Each time I call I am on hold for 20 minutes then have to leave a message. I have left multiple messages with the service department and Managers still no response. Think I’m making this up? Try calling and asking for the service department! The only one that is willing to help and seems to care is the receptionist Karen. I would give her a five star plus. The rest of them worst service ever!!!!!!!!!! I left this review at 4 o’clock EST on 3/28/24 after I left yet another message for the service Manager. I was told that Jason Service Manager would return my call. Here it is now 7:00 o’clock and the store is now closed no call once again! I will continue updating this review daily until. They have completed whatever repairs are necessary. This is a warranty repair and I’m sure I’ll get a response at some point from them saying something like we are sorry this happened. We would like to make it right and to call the 1800 number so they can discuss this off the review. Or we were waiting on your warranty company to respond, but they were dragging there feet or whatever they come up with. So when you see that response come in just remember in the meantime, they have not returned my call so who’s feet is dragging!!!. In the meantime my car rental of $125.00 per day totally $875.00 so far keeps adding up!! And by time they open tomorrow another $125.00 will be waisted on another days rental bringing it to a $1,000.00 in total. Leads me to wonder who pays which bill!? More

Sales and service were very knowledgeable and courteous. Made for a pretty quick and easy trip there. Made for a pretty quick and easy trip there. More

Amazing experience! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! Thank you David Bentley for everything you did to get us in the Expedition Timberline! She is a beauty!!! More

The process of ordering and buying a car went smooth within a dealer responsibility. I've bought my second car here already and I am satisfied. Ford though could have much better order tracking info within a dealer responsibility. I've bought my second car here already and I am satisfied. Ford though could have much better order tracking information. They delayed production for more than a month without providing any meaningful information about the causes of the delay, current status or perspectives. More

Everyone was kind and explained everything and the reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. reasons why. My salesman, Pete went above and beyond to help me and I’m so grateful for his kindness, commitment and communication all along the way. More