Lenz Truck - Fond du Lac, WI

My sales guy was not attentive. He was always hurrying off or answering his phone. I drove 5 hours and he never showed me anything about the Bronco I purchased. The trade-in didn’t He was always hurrying off or answering his phone. I drove 5 hours and he never showed me anything about the Bronco I purchased. The trade-in didn’t go exactly as planned either. Not sure that was his fault. I was so uncomfortable near him. More

When I purchased my truck the people were so nice and the process was quick. I had an oil change recently and also had great service! process was quick. I had an oil change recently and also had great service! More

Lenz was amazing to work with. Then we started working with Jim in the Parts Department for add on accessories, I didn’t think it could get any better but it did!!! Highly recommen Then we started working with Jim in the Parts Department for add on accessories, I didn’t think it could get any better but it did!!! Highly recommend purchasing your next vehicle through the Lenz team. More

They were very patient with me as I had insurance claim issues. We kept in contact daily which was nice to know that they were willing to work with me as I was not from the area. issues. We kept in contact daily which was nice to know that they were willing to work with me as I was not from the area. More

Average customer service, salesman over the top, service department reliable though, overall an ok experience department reliable though, overall an ok experience More

Had a minor issue with my new truck and they took care of it immediately. Great service it immediately. Great service More

Best experience from a dealer ever! I am a transport driver and I was looking to replace my current truck. Being that I practically live in my truck and needed something that would la I am a transport driver and I was looking to replace my current truck. Being that I practically live in my truck and needed something that would last me a long time, i was very picky. Searching the internet I found a 22 Ford F-350 dually with low miles that checked all the boxes. Being that I live in Indiana I was a little nervous buying a truck from Lenz in Wisconsin. I had the pleasure of dealing with Mike Buhler. Mike put me to ease right away. He was more than happy to personally go out and take more pictures and a walk around video. He answered all questions I had. We came to an agreement and the following Saturday my wife and I made the four hour drive to Fond Du Lac. We were happily greeted when we got there and Mike had the truck washed and ready for us to inspect and test drive. Mike had us take the truck out and told us to take our time to make sure we were happy with everything. We were definitely happy. The paperwork process was quick and easy with Pattie's help. We were soon on the road with our new truck and heading back to Indiana. 100% would do business with Lenz again. More

Best buying experience I've had. In and out no xxxxxxxx,no pushy sales people trying to sell extended warranties keeping me there for hours. employes we're very helpful. Diffently go In and out no xxxxxxxx,no pushy sales people trying to sell extended warranties keeping me there for hours. employes we're very helpful. Diffently going back for the next vehicle. More

Very straightforward and easy to work with. No pushy salesmen. Great support after the purchase. No pushy salesmen. Great support after the purchase. More

I already did a online review Mike was great, answered all my questions and was always available when I needed his input all my questions and was always available when I needed his input More