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Lenz Truck - Fond du Lac, WI- Service Center

Fond du Lac, WI

4.6
153 Reviews

153 Reviews of Lenz Truck - Fond du Lac, WI- Service Center

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September 13, 2025

I was treated with respect and courtesy and the work was performed professionally. I will definitely return in the future. More

by jillerseahurst
Recommend Dealer
Yes
Employees Worked With
Jim Race
September 12, 2025

Fantastic service. The GM stood behind a vehicle that they sold recently and fixed an issue FORD should have been responsible for. I will be promoting and using Lenz More

by jessekremer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Boersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2025

I felt I was given a fair price for my trade and a fair price on the vehicle I purchased. More

by Rusty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

Service center was very helpful. Josh is anwsome. Explained everything with detail. When a big problem arose. They stepped up and took care of it. Would go back. More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
August 28, 2025

Josh went above what my expectations were for warranty work. He was a great communicator through the whole process More

by danefrank26
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
August 21, 2025

I took my car in for an oil change. They also changed my cabin filter and let me know I had a coolant leak. Rather than repair it and charge me, they told me to take it to my dealership More

by diane.weider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
August 18, 2025

Great customer service! They have a large selection of vehicles. The purchasing process was fast and easy! More

by mark.skare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Skow
August 16, 2025

No pressure sales is nice. Listening to the customer poor. Internal communication poor. Purchase a $47,000.00 vehicle and you don’t even get a full tank of gas. Pathetic. More

by tnaprellwitz
Recommend Dealer
No
Employees Worked With
Brian Lenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach VanderGrinten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lipp
Aug 18, 2025 -

Lenz Truck - Fond du Lac, WI responded

Todd, thanks for your business! You got a really nice truck so enjoy it. Sorry you are upset about only getting a 3/4 tank of gas........if you would have let the Salesman know I'm sure they would have filled it up, or just gave you an extra $25 so you could top it off. Be happy............life is too short to be a hater. God bless!

August 15, 2025

Kind, helpful staff made buying a vehicle from out of state a breeze! Recommend Lenz! More

by 1972momof7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baldemar Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Lipp
August 11, 2025

Very friendly , informative , didn't waste time , gave me a ride to my home and picked me up when done . Very nice More

by Tom Vetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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