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Lenz Truck - Fond du Lac, WI- Service Center

Fond du Lac, WI

4.6
149 Reviews

149 Reviews of Lenz Truck - Fond du Lac, WI- Service Center

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August 28, 2025

Josh went above what my expectations were for warranty work. He was a great communicator through the whole process More

by danefrank26
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
August 21, 2025

I took my car in for an oil change. They also changed my cabin filter and let me know I had a coolant leak. Rather than repair it and charge me, they told me to take it to my dealership More

by diane.weider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
August 18, 2025

Great customer service! They have a large selection of vehicles. The purchasing process was fast and easy! More

by mark.skare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lenz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

No pressure sales is nice. Listening to the customer poor. Internal communication poor. Purchase a $47,000.00 vehicle and you don’t even get a full tank of gas. Pathetic. More

by tnaprellwitz
Recommend Dealer
No
Employees Worked With
Brian Lenz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zach VanderGrinten
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lipp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2025 -

Lenz Truck - Fond du Lac, WI responded

Todd, thanks for your business! You got a really nice truck so enjoy it. Sorry you are upset about only getting a 3/4 tank of gas........if you would have let the Salesman know I'm sure they would have filled it up, or just gave you an extra $25 so you could top it off. Be happy............life is too short to be a hater. God bless!

August 15, 2025

Kind, helpful staff made buying a vehicle from out of state a breeze! Recommend Lenz! More

by 1972momof7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baldemar Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Lipp
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2025

Very friendly , informative , didn't waste time , gave me a ride to my home and picked me up when done . Very nice More

by Tom Vetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
August 02, 2025

When you have an issue no one returns your call sent email 2 weeks no reponse back More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Patterson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Lenz Truck - Fond du Lac, WI responded

JP, I am sorry to hear that you have not been able to reach a resolution with your Service issue. Please give me a call at 920-948-4496 and I can help. Thanks, Bill Patterson Manager

July 31, 2025

I needed service quickly and they were really accommodating. Josh got me in right away. The staff is pleasant and friendly. The waiting area is really comfortable. More

by diane.weider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
July 25, 2025

Everyone was so friendly. The vehicle we bought only had one fab. I bought one and they programmed it for me at no cost. I will definitely be back. More

by siske85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Boersma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Very good dealership to work with, took care of everything I wanted done before purchasing our vehicle. They went up and beyond my expectations and were always timely. I highly recommend Lenz. More

by jbrennan3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach VanderGrinten
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Skow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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