Lester Glenn Subaru - Service Center

Keith Conroy was friendly and efficient during the servicing of my Subaru Legacy. He explained the scheduled maintenance that he performed in a very polite manner. Speaking with this service person wa servicing of my Subaru Legacy. He explained the scheduled maintenance that he performed in a very polite manner. Speaking with this service person was a pleasure. Keith made my visit to the dealership effortless. I surely intend on requesting Keith Conroy for my future maintenance visits to this Lester Glenn dealership as he evidently prides himself on quality customer service. From what I observed, Keith is a exemplary employee. More

Scheduled service was done as expected. No complaints. There was a recommendation to have an alignment performed for $149, but no where on the report was there a place that showed why. Al No complaints. There was a recommendation to have an alignment performed for $149, but no where on the report was there a place that showed why. Also replacement of engine filter and cabin filter. These are $20 - $30 items. cost to replace by you was $49.95 for engine (OK), but $89.95 for cabin filter. Over charging you customers for additional service will make me think that Lester Glen isn't a good place to buy cars. More

Nicole did an excellent job of informing me of the service needed and she kept me periodically updated regarding the progress of the work. service needed and she kept me periodically updated regarding the progress of the work. More

as usual excellent service from check in to paying with the cashier.The waiting area was clean and comfortable the cashier.The waiting area was clean and comfortable More

Service was quick and efficient. Customer service is excellent. Prices can be a little expensive Customer service is excellent. Prices can be a little expensive More

Efficient staff. Explain all needed and offer alternatives if indicated. Love Kathy’!! Flexible schedule offered Explain all needed and offer alternatives if indicated. Love Kathy’!! Flexible schedule offered More

Am very appreciative of Ekaterina Gonzales service in the front office service area. She's very helpful and is an asset in your business. front office service area. She's very helpful and is an asset in your business. More

Great job finished in timely manor. E Espinosa does a great job. Very Clean building E Espinosa does a great job. Very Clean building More

Chris in service was great pointed me in the correct direction to collision and nikki, all very good direction to collision and nikki, all very good More

Brought car in for oil change. Service consultant Kathleen Opinski took care of me. When completed she said everything ok and started to go thru each page, noticed something was not right in coding. Kathleen Opinski took care of me. When completed she said everything ok and started to go thru each page, noticed something was not right in coding. She showed me brakes coded green however we’re at a 2. She explained that could not be and went and brought it to the attention of the service agent who worked on the car. Kathleen came back and said he coded incorrectly, which left uncorrected would lead to further problems and higher expense. I needed rear brakes replaced. She arranged for drop off and pickup immediately. Car was completed within an hour.. Ha$ she not gone thru each page, line by line this mistake would have not been caught. She explained everything and I so appreciated her though ness. More