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Lester Glenn Subaru - Service Center

Toms River, NJ

4.8
1,454 Reviews
Call Service Center (732) 966-9220

1,454 Reviews of Lester Glenn Subaru - Service Center

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April 17, 2025

The people were professional when I went but I was a bit disappointed that I was asked through multiple phone calls and texts about what was wrong with my car. It seemed like nobody talks to one another the More

by denisefich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 17, 2025

Nicole is an outstanding member of the Lester Glenn Subaru Service Team. She always goes above and beyond to ensure my vehicle is running smoothly and the work is always done in a timely manner. More

by fastchef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Lester Glenn Subaru responded

Hi fastchef, Thanks for sharing your experience! We're thrilled to hear that Nicole consistently provides such exceptional service and makes sure everything is taken care of efficiently. Going above and beyond is what we aim for, and it's great to know Nicole delivers that every time! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Lester Glenn treats you like a best friend no just a customer . I've been doing business with this dealership for almost 4 years and they always take care of me. More

by BACKFOOT2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wiggins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Iaquilino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Mulrain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Nash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Margaret Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Damiano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Lester Glenn Subaru responded

Hey BACKFOOT2, Thanks for sharing your experience! It's wonderful to hear that you've felt so valued and appreciated over the past four years! Treating every customer like a friend is exactly the kind of service we strive for, and we're glad to know it’s been consistent for you. We truly appreciate your continued loyalty! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

We just moved to the area. I had a rattle that another dealer attempted to fix unsuccessfully multiple times. Lester Glenn found and fixed the issue. More

by rich83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
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Apr 18, 2025 -

Lester Glenn Subaru responded

Hi rich83, Thanks for sharing your experience! We're so happy to hear that we were able to solve the rattle issue that others couldn't. It's great to know that you've found a reliable place for your vehicle after your move. Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Kathy Ottmer, service rep and mechanic are the best. They rate TWELVE OUT OF TEN. More

by Joan Zanistowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 18, 2025 -

Lester Glenn Subaru responded

Hi Joan, Thanks for sharing your experience! We're so happy to hear that Kathy and our team have consistently exceeded your expectations. A twelve out of ten is incredible, and we're proud to have such dedicated professionals like Kathy providing top-notch service! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Kathy greeted me. She was friendly and professional and accommodated my needs and made suggestions on future repairs More

by lspringer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottman
Report | Print
Apr 18, 2025 -

Lester Glenn Subaru responded

Hi lspringer, Thanks for sharing your experience! We're glad to hear that Kathy provided friendly and professional service while also offering helpful suggestions for future repairs. It's always great when our team goes the extra mile to ensure you're taken care of! Happy Driving, The Lester Glenn Subaru Team

April 17, 2025

Staff, technicians go above and beyond, friendly, informative, and attentive to customer needs. Applause! Applause! Would recommend to all who value Service with their vehicles. With many Thanks ! More

by tjmgrandpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Senatore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kathy Ottmer
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Apr 18, 2025 -

Lester Glenn Subaru responded

Hi tjmgrandpa, Thanks for sharing your experience! We're so happy to hear that our team went above and beyond to make your visit a positive one. Your kind words mean a lot to us, and we're grateful for the opportunity to serve you! We appreciate the recommendation and look forward to continuing to provide excellent service for your vehicle needs! Happy Driving, The Lester Glenn Subaru Team

April 16, 2025

I had a fantastic experience at Lester Glenn Subaru. I came in for an oil change, wheel alignment, and tire rotation, and from start to finish, everything went smoothly. Keith took incredible care of me More

by jstnwgnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Conroy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2025 -

Lester Glenn Subaru responded

Hey jstnwgnr, Thanks for sharing your experience! We're so glad to hear that Keith took excellent care of you and made sure everything went smoothly with your service. It’s always great to know our team’s attention to detail and commitment to customer service stands out. We appreciate your kind words and look forward to serving you again! Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

Always have good feeling when I have my car service at Lester Gleen Subaru center More

by VERLMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 16, 2025 -

Lester Glenn Subaru responded

Hey Verlm, Thanks for sharing your experience! We're so glad to hear you always leave with a good feeling when servicing your vehicle with us! Providing peace of mind and dependable service is what we aim for with every visit. Whether it’s routine maintenance or something more, we’re happy to know our team continues to deliver the level of care you can count on. Happy Driving, The Lester Glenn Subaru Team

April 15, 2025

Having our cars serviced at Lester Glenn Subaru is always an excellent and even a pleasant experience. Kathy Ottmer is a great person and also a thorough and efficient service representative. More

by ROLLERORGANCOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Ottmer
Report | Print
Apr 16, 2025 -

Lester Glenn Subaru responded

Hey ROLLERORGANCOBS, Thanks for sharing your experience! We're so happy to hear that every service visit with us is not just excellent, but also pleasant! Kathy truly is a gem—her attention to detail and commitment to customer care make a big difference, and we're lucky to have her on the team. It's great to know she's made such a positive impact on your visits! Happy Driving, The Lester Glenn Subaru Team

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