Purchased a 2008 Chrysler certified used car on a Friday, picked it up the next Monday evening. After the deal was done I received one key. Contacted a Chrysler dealership and found out a new key would cost me $160 +$60 to program, would have been good to know that before the deal was signed. I asked the salesman to contact the previous owner and see if they had an additional key ( you would think this would have been done at trade), two days later, after I followed up, I was told the old owner did have another key and would drop it off. I had already spent $60 for a spare key at a hardware store. Advertisement for the car said it was blue tooth equipped, a big issue in "hands free" Delaware. Car does not have blue tooth capability, will spend $100 for OnStar mirror to get the function, would be good if dealership was accurate in its advertising. Vehicle died on Thursday morning due to major electrical failure and had to be towed to the dealership, As of Friday afternoon they have not had a chance to look at the car. I guess once the checks clear there is no rush. It would be nice if someone at the dealership was concerned that a car delivered two days ago was towed back to their shop, especially one of their "certified" used cars. Next hurdle will be how much it is going to cost me to get my 2 day old car back on the road. So far dealership has been unimpressive, but always a chance they can step up and make things right.
I Recommend This Dealer:
Did you find this review helpful?