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Lewes Auto Mall

4.6

243 Lifetime Reviews

17861 Coastal Hwy, Lewes, Delaware 19958 Directions
Sales: (302) 645-6221

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243 Reviews of Lewes Auto Mall

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October 04, 2016

"1 year later "

- Megan Gorecki

Still talking about my wonderful experience buying a car, I have raved about my positive experience... too bad the service end isn't as wonderful. You have to make a appointment two weeks in advanced... also they will turn you away if you cannot drop off your car. I was even referred to get my car serviced somewhere else... I bought my car here and have had an amazing experiences to be turned away for only an oil change, mind blowing.... it's like they don't appreciate or want loyal customers.

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Recommend Dealer
Yes
Employees Worked With
Dana Cera Bob Dixon
January 26, 2016

"Salesman said "This guy must be brain dead""

- Stevezuz

Never made it to the dealership. I went through the process to get qualified for a loan. I called my salesman Mark Mullin and asked how things were looking he said it would take some time and he would let me know. Before he hung up the phone I heard him say "This guy must be brain dead or something" I'm in sales and even if I were to say something like that about a client Which I wouldn't. I would be smart enough to hang up the phone first. Makes you wonder who the brain dead one is. I called his manager and complained. His manager apologized and said Mark would never say that. If it were me and I was referring to someone else. I would have called to defend or explain myself. This spineless salesman did not. Needless to say I would not recommend that dealership to anyone with a salesman like that under their employment.

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Recommend Dealer
No
Employees Worked With
Mark Mullin
August 24, 2015

"Outstanding Experience"

- Sisi

My search for a low mileage Tahoe/Yukon, white, that could tow 7500# began at Lewes Auto Mall, covered over 8 dealerships and four states. Getting lost and arriving about 5 minutes after closing, Debbie Wilkins and Craig Gaskin reopened the facility, showed me the car of interest, appraised my Yukon in a friendly helpful manner - all after hours on a Friday night. I talked to Debbie practically daily by phone and/or email throughout the next few weeks. She answered all my questions and provided information beyond expectation even though I originally told them the Tahoe they had did not suit my needs due to its second row seat design. I bought this Tahoe ultimately, I cannot express enough praise for the knowledgeable, non-pressured treatment I received and continue to receive from Lewes personnel. When it is time for my next car, I'll be calling Debbie without doubt.

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Recommend Dealer
Yes
Employees Worked With
Debbie Wilkins, Craig Gaskin
February 14, 2015

"New customers"

- Lewes resident

Salesman, Dana Cera, helped us get the color and model of the Buick Encore we wanted, answered all our questions, clearly explained how the new technology worked, and helped us sync our laptops and phones to the car. A day after we had agreed to purchase, we wondered whether it made more sense to lease it. Dana patiently helped us understand the pros and cons of purchase versus leasing. In the end we decided to lease and we are very comfortable with the decision because of the time he spent answering our questions. We feel Dana is sincere in his offer to "call for an appointment and come by anytime for additional assistance." He was patient, enthusiastic, and very appropriate in how he dealt with us.

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Recommend Dealer
Yes
Employees Worked With
Bob Dixon
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dana Cera
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
February 05, 2015

"Excellent service"

- Tarab712

Have never had such an awesome experience with a dealership before!!! Dana Cera, my salesman...TOP NOTCH!!! THANK YOU!!! Have already recommended Lewes Automall & Dana to future customers!!!

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Recommend Dealer
Yes
Employees Worked With
Dana Cera
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
February 03, 2015

"Repeat Customer"

- pollog1

Third car we purchased at this dealer in the past one and a half years which includes one for our son. All 3 were good experiences.

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Recommend Dealer
Yes
Employees Worked With
Bryd Godwin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dennis Fitzgerald
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
January 28, 2015

"5 For 5"

- EA

Fifth time in the past 11 years we've purchased/leased a new or used vehicle @ Lewes Auto Mall. All have been 110% experiences - starting @ the sale and financing thru routine maintenance....everything A++

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Recommend Dealer
Yes
Employees Worked With
Rick Johnson
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bryan Reynolds
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bob Dixon
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Patty Johnson
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
January 08, 2015

"Great to work with!!!"

- MWharton

My son saw a Chevy Malibu online that he was interested in. The process was incredibly easy. Everyone was great. I would tell anyone and I will tell everyone to go to Lewes Auto Mall. Definitely worth the trip!!

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Recommend Dealer
Yes
Employees Worked With
Dan Twisselmann
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Mark Greytak
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
January 02, 2015

"Simple and easy"

- Kev357m

Great experience buying a new truck. Negotiated through email and received a quick response with all my questions answered and then some. It was a pleasant experience.

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Recommend Dealer
Yes
Employees Worked With
Dana Cera
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
January 01, 2015

"New Car Purchase"

- rlvbeach

Outstanding customer service when buying a new car, pre-owned car and having service done. All staff are courteous, friendly and professional. They took the time to understand what I was looking for and made the experience very enjoyable. Have dealt with the dealership for many years and would highly recommend it to everyone.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Dan Twisselmann
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bryan Reynolds
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bryd Godwin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Craig Gaskin
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ron Garner
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Dana Cera
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
JB Barbarulo
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
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