Lewisville Mitsubishi

Amazing Dealership!!! I have had my fair share of dealership experiences (and I'm not even 30!) and I hate the way salesmen treat you. I had high hopes for this dealership I have had my fair share of dealership experiences (and I'm not even 30!) and I hate the way salesmen treat you. I had high hopes for this dealership though after reading 66 reviews on this site alone and only 2 (that's right, TWO) of them were 2 stars. ALL the rest were 5! That was new to me, I'm used to reading every other review being a negative. So I was definitely impressed! So here's where my story begins. I've been shopping for a car for about a week and been to 2 other dealerships with no success ( no call backs, the usual back and forth game, high down payments, etc). Mind you my credit isn't good but no one seemed to want to work with me. Yesterday morning (5/12/15) I was watching TV with my son about to go to work, when I got a call from Lewisville Mitsubishi out of the blue. Justin was the person on the call, saying he pulled my application from somewhere online and that I was pre-approved for a vehicle, was I still in need of one? Yes I was but was skeptical he could get anything done. He said he could work some things for me and he'd call me back. About 15 minutes later he called back saying I was approved for a loan on a 2015 Mitsubishi Mirage, when could I come in? Still being skeptical I asked him about the numbers. The monthly payments were actually really good but the deposit was what I was concerned with. He said he could work with me on it and to come in, but I had to work until 730 in the evening and they close at 8. He said that wasn't a problem and to just head over after work. All throughout the afternoon I kept emailing him voicing my worries and concerns he couldn't actually help me with getting in a car, but he reassured me he could work miracles. I went to their website and found a really cute green Mitsubishi Mirage I really liked and let him know. 730pm rolled around and my fiance, son, and I headed to Mitsubishi Lewisville. We pulled in and there was the very car I mentioned I had liked, pulled up in front. I looked it over, sat in it for 2 seconds, but wanted to go inside and talk numbers. We went in and 20 minutes later, boom I had a car!! He was so easy going as was the financing manager we dealt with (I can't remember his name, I think it was Kevin). I told him what I wanted, what I could do, he didn't question me, no back and forth games, and we were out the door in no time flat! I couldn't be more impressed or excited at the awesome experience I had with this place! The ONLY reason I didn't drive it off the lot last night was because I don't have insurance as of yet. Hoping to be driving my car home tonight! If you have bad credit, no credit or excellent credit, please PLEASE don't go anywhere else but Lewisville Mitsubishi! These guys are the best I've EVER delt with! And my wedding is in 2 days, so they made my week SO much less stressful. I LOVE YOU GUYS!!! More

Best Experience I've had I typically don't write reviews of products I buy. Honestly I only write when I am disappointed in the service or product, and never for a Car Dealer. I typically don't write reviews of products I buy. Honestly I only write when I am disappointed in the service or product, and never for a Car Dealer. This was different. I worked with Michael Simmons for my Outlander purchase. He was patient, No pressure (that is huge), and genuine. I called about a car that was listed, filled out an application on line and when I got there he had the car ready out front for me to test drive at the same time he had his appraiser check my trade. When I came back from the test drive, my wife and i took 3 minutes to decide this was the car we wanted. Went above and beyond to take care of me and the finance team got me a great rate. I can't say enough good. Never expected this, This was the best buying experience I have had, bottom line.. More

Love my "Silver Bullet" To be honest I wasn't a 100% going to purchase a car that day. I was just going to look and see what my options were. I am not a big fan of car sales To be honest I wasn't a 100% going to purchase a car that day. I was just going to look and see what my options were. I am not a big fan of car salesmen because they always seem to be pushy, uptight "Know-It-Alls". They don't listen to you and try to sell you something that you don't want like all the extra add-ons. I have always felt they were more interested in making their commission then customer service. Not Michael Simmons!!! His friendly and courteous manner was a pleasant surprise. He gave me the feeling like I was talking to a neighbor not a salesman. He gave me the opportunity to share with him the car I was driving, so that he could better understand what I would want in a new car. He LISTENED!!! Once I decided, that yes I would go ahead and purchase a new car, he walked me through the process and it was very painless. I drove off the lot in a brand new Silver 2015 Mitsubishi Mirage. (now known as the "Silver Bullet") YEAH!!! But Michael's customer service didn't stop there...On my way home (which was over an hour away) I realized that I had left some important items in my trade-in. I called Michael immediately and he offered to drive them to me the next day, knowing that I had such a far drive. And that he did. He drove to my work the next day to deliver my items. He even answered a couple of questions I had about the cars functions. Michael Simmons is a great example of what a car salesman should aspire to be. Thank you Michael Simmons for a great car buying experience. More

So Good I bought 2 I loathe going to car dealerships. I don't like the sales tactics, getting swarmed, and having some salesman follow me around the lot like a pilot fis I loathe going to car dealerships. I don't like the sales tactics, getting swarmed, and having some salesman follow me around the lot like a pilot fish. I was blown away this weekend. Wife's car needed to be traded in so she went in and picked one out and then sent me in to take care of the purchase. I went in mentally prepared to do battle. Then I met "Travis May". After walking around the lot for a few minutes he greets me at the door and we just talked casually about the cars, features, prices, etc. Never once tried to sell me anything. Never once pushed, urged, me to do anything. He never did the "I got to talk to my manager" car salesmen act where the go back and forth. We started working the numbers and I had flashes of when it comes time to trade in my car in a year or two. This was just so pleasant it seemed worth throwing out"What if I buy 2?" My wife and I both have 2015 Outlanders and Lewisville Mitsubishi has 2 customers that will be back next time. If Travis is there when it is time to trade in these cars, I will ask for him. I was completely blown away by this whole process form start to finish and I am a fan of this place. And this review is coming from a guy that would rather have a root canal than go to a car dealership. Lewisville Mitsubishi & Travis are light years ahead of other dealerships when it comes to making buying a car painless. Thank you Thank you Thank you! More

Great Experience Buying a New Vehicle My husband and I purchased a new Mitsubishi Outlander in December from Michael Simmons. Michael was knowledgeable about the vehicle and made the buyi My husband and I purchased a new Mitsubishi Outlander in December from Michael Simmons. Michael was knowledgeable about the vehicle and made the buying process a pleasant experience. There was no pressure and I was blessed to get the exact car that I wanted. I have truly enjoyed driving my new Outlander. Oue daughter likes it so much she would like to purchase Outlander Sport for her next vehicle. I highly recommend Michael Simmons and the staff at Lewisville Mitsubishi to anyone who is need of a car. More

employee knowledge Kevin Sparger was very nice and pleasant to work with. he made my stay very warm and comfortable while i purchase a new car. He show and help me get s Kevin Sparger was very nice and pleasant to work with. he made my stay very warm and comfortable while i purchase a new car. He show and help me get set up on my telephone and bluetooth with out any hesitation. He was very polite and i would recommend anyone to visit Mitsubshi car dealership right here in the Lewisville metro plex. He got my payments just were i needed them and i was very pleased with.Good job Kevin More

Buying a car from Lewisville Mitsubishi was fantastic! Most dealerships try to squeeze out as much money from you as possible, forcing you to play the negotiating game. The amazing people at Lewisville Mit Most dealerships try to squeeze out as much money from you as possible, forcing you to play the negotiating game. The amazing people at Lewisville Mitsubishi are the complete opposite. They worked with us every single step of the way to get me an amazing deal on my dream car! They were nice, amazing, friendly people who were not just trying to get the most out of my wallet, they were trying to help me leave with the car of my dreams! I couldn't recommend Lewisville Mitsubishi enough, I will be recommending them to everyone I know who needs a new car! More

Fabulous experience I had an excellent experience with this dealership and have been encouraging others to visit them for all their "car needs". There was no pressure, ex I had an excellent experience with this dealership and have been encouraging others to visit them for all their "car needs". There was no pressure, explained everything so clearly and were incredibly helpful!! More

Very Helpful I went into Mitsubishi to trade in a car I had bought from them a year prior. They helped me tremendously with getting into a car better suited for me I went into Mitsubishi to trade in a car I had bought from them a year prior. They helped me tremendously with getting into a car better suited for me and I could not be happier. They were quick and very efficient and Michael made sure I got exactly what I needed! More

Best Car Buying Experience Ever I went in for a "test drive" promotion. I wasn't really car shopping, but ended up leaving with a new Mitsubishi Outlander. My sales person was Trav I went in for a "test drive" promotion. I wasn't really car shopping, but ended up leaving with a new Mitsubishi Outlander. My sales person was Travis May, please see him if you want a car. He was helpful and there was no pressure at all. When I told him what I was willing to do, he just went with it. I was there late past close, and he still took the time to show me how to use all the features in my car, connected my Bluetooth and imported my phone contacts. The Sales Manager, Ryan Miller assisted in every way of finding my loan under the terms I was looking for and helping me finalize all of the paperwork. There was no sales pressure to add on extra warranties or things I didn't need. I am extremely satisfied with the experience! More