
Lewisville Mitsubishi
Lewisville, TX

238 Reviews of Lewisville Mitsubishi
Most dealerships I've visited have pushy salesmen, slow service (especially when it comes to the financing) and staff that are strictly dedicated to selling vehicles. This was not the case. I test dro slow service (especially when it comes to the financing) and staff that are strictly dedicated to selling vehicles. This was not the case. I test drove two cars and thoroughly enjoyed my experience as well as the vehicle I had purchased. I am very happy that I was able to get a vehicle in one day - and I will recommend this location to others. More
The entire company was wonderful, we have bought from this group twice in the past two years. June 2012 we bought a used van from Lewisville Autoplex and were very impressed with Terry, our salesman as w this group twice in the past two years. June 2012 we bought a used van from Lewisville Autoplex and were very impressed with Terry, our salesman as well as the finance and managers. When we went back to get a new vehicle this time they were very good at figuring out our goal and how to accomplish that goal the best way for us. They helped us figure out almost immediately what we needed to do and sent us down the road to Mitsubishi. Every person on staff was friendly, didn't mind dealing with our 3 year old for several hours and was very understanding of our needs. We will be back for sure. More
Everyone I worked with were friendly, courteous and extremely professional. The dealership is family owned and they really make you feel like you are part of the family. I can tell they really care n extremely professional. The dealership is family owned and they really make you feel like you are part of the family. I can tell they really care not only about delivering excellent customer service, but they really care about thier customers. They made my car buying experience so easy. The hardest part was deciding which awesome car I wanted to buy! I did my research before shopping and was pleasantly surprised that not only did they not insult my intelligence by bogus negotiations but they also gave me an excellent trade in value for my previous car!! I was very pleased with the financing and was surprised no one tried to pressure me into anything. My overall buying experience was amazing. I HIGHLY recommend this dealership to EVERYONE!! More
Most folks really don't like the new car purchase experience. That's a thing of the past for me. This is my fifth Mitsubishi from Lewisville Mitsubishi (we currently own 3). When looking for a ne experience. That's a thing of the past for me. This is my fifth Mitsubishi from Lewisville Mitsubishi (we currently own 3). When looking for a new vehicle, we've tried to visit other dealers or talk over the phone with them - perhaps just to be reminded of how 'not good' that can feel. But we eventually return to Lewisville Mitsu to actually buy a vehicle. They are trustworthy, pleasant and fair. Thanks guys. More
John Mahaffey is absolutely the most outstanding courteous, friendly, knowledgeable and trustworthy salesman I have come across in over 30 years of purchasing vehicles. He is true to his word and pl courteous, friendly, knowledgeable and trustworthy salesman I have come across in over 30 years of purchasing vehicles. He is true to his word and places the customer first. Ray Martinez from the service department does an excellent job in listening to his customers and makes sure you get Class A service. I was a Toyota believer all my life but my loyalty is towards Mitsubishi. More
These guys at Lewisville Mitsubishi are awesome! They are straight forward and very willing to work with you. They have tons of patience. They don't get defensive or rude like some other dealerships that w straight forward and very willing to work with you. They have tons of patience. They don't get defensive or rude like some other dealerships that we contacted. They willingly dealt with our bargaining requests and still gave me a the best deal on the vehicle I wanted and a generous amount on our trade in. Chris knows his vehicles very well and will definitely take great care of you. I would recommend this dealership over any of the other Mitsubishi Dealerships in the DFW area. More
I found a really nice tahoe on their website, but I lived 5 hours away and was hesitant to drive all that way and find something wrong with it. John Mahaffey took the time and sent me a lot of pictures and 5 hours away and was hesitant to drive all that way and find something wrong with it. John Mahaffey took the time and sent me a lot of pictures and assured me that it was indeed good shape. After driving down there the vehicle was exactly how he desribed and it was a very smooth transaction.!! More
I had a great experience! Michael was very friendly and made sure I got everything I wanted for my car. The sales manager also popped in to make sure everything was going good. I would definitely come bac made sure I got everything I wanted for my car. The sales manager also popped in to make sure everything was going good. I would definitely come back again! More
We made an appointment to test drive a specific car several days in advance, and confirmed with Chris both online via email and via phone call that we (my entire family) were planning to come to do the several days in advance, and confirmed with Chris both online via email and via phone call that we (my entire family) were planning to come to do the test drive. My wife and I and two kids set aside our Saturday afternoon for this express purpose. He called us 45 minutes before we left to drive to the dealership and asked if 'we were still coming?' I found this odd and said yes we were, but asked him what was wrong. He then stated the car we wanted to test drive was not at Lewisville and was not ready for us to test drive. He would have to go get it in Hurst. Would we mind waiting around? Wow. More
Best customer service ever. We have bought over 10 cars from them and would never go anywhere else. Sales process was very easy, service department is top notch! I would highly recommend visiting their s from them and would never go anywhere else. Sales process was very easy, service department is top notch! I would highly recommend visiting their showroom! More