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Lexington Toyota

4.8

253 Lifetime Reviews

409 Massachusetts Ave., Lexington, Massachusetts 02420 Directions
Sales: (781) 861-7400

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253 Reviews of Lexington Toyota

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January 05, 2017

"Straightforward Leasing Experience"

- Josh56

I recently leased a new Toyota Highlander from Lexington Toyota and can't say enough about how straightforward and easy the process was with them. After speaking with a couple of other dealers (who I won't name), I got fed up with the games and decided to try truecar.com. Within hours, I received an amazing quote from Lexington Toyota via email!!! After receiving the quote I got sick with strep throat so days went by before I set up an appointment to go into the dealership. I was sure that they were going to pull the quote given the amount of time that had passed since the original email quote. But to my surprise they honored the quote and gave me a great price on my trade-in. I was in the dealership for no more than an hour. They were incredibly efficient and easy going at the same time. It was hands down one of the best experiences I had leasing a car. I am now looking into leasing a Rav4 with them because it was such a great experience.

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Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
December 31, 2016

"Zero pressure, to the point, knowledgeable, affable"

- CaroleP

My first interaction with this dealership was through a charity they support, "Christmas in the City". So, why not see them about a car? I dealt with Bill Dorfman who was informative and very low key. I saw a few other cars at other dealerships, but found myself back at Lexington mainly due to the service. And the car. I love the car.

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Yes
Employees Worked With
Bill Dorfman
December 19, 2016

"So happy with my 2016 Highlander; Great experience!"

- Tmhighlander

I've been a Lexington goon Toyota service customer for many years. Two weeks ago, I walked into the Sales depth looking to replace my 14 year old Highlander. Bill Dorfman knew the Highlander inside and out. He was easygoing, easy to work with, and overall it was a great experience!

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Yes
Employees Worked With
Bill Dorfman
December 15, 2016

"Great experience buying a great car"

- Chris H.

We've had our cars (a Highlander, a Solara, and before that an Avalon) serviced at Lexington Toyota for years. They always take great care of us. When it came time to replace my Highlander, Lexington Toyota was the natural place to start looking. I worked with Bill Dorfman, who I found to be friendly, helpful, professional, easygoing, and extremely knowledgeable about Toyotas. He sold me a great car at a great price, with none of the annoying high pressure tactics you run into at some dealerships. I'm very happy with my car, and completely satisfied with the buying process.

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Yes
Employees Worked With
Bill Dorfman
December 06, 2016

"A stress free leasing experience!"

- Kevin Morrison

My wife and I were looking for a new Toyota RAV4 to lease. Toyota had a good incentive deal going on in Nov (2016) to lease a Hybrid at essentially the same cost as a regular RAV4. I started looking around at the various Toyota dealer websites as to what was available for color and options that we wanted and found two dealerships that had what we wanted. Lexington Toyota, (specifically Bill Dorfman) provided me everything I needed to make a decision via email. The other dealership was not so forthcoming and, as a result, did not end up in the running for our business. In email exchanges over a few hours, we basically agreed on the terms and I put a down payment before we even walked through the door at the dealership that evening to sign the lease. Bill provided me, the very first time, a very good deal. I have not had that type of experience with other (even Toyota) dealerships. He won our business, our service (we have a 40 minute trip to the dealership) and our confidence. I can only highly recommend Bill and Lexington Toyota if you want a stress free car purchasing or leasing experience.

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Recommend Dealer
Yes
Employees Worked With
Bill Dorfman (Sales), Paul LaFortune (Finance), Dawn DeGennaro (Service)
December 01, 2016

"Lexington Toyota # 1"

- Paul Camuso

I recently bought a new car at Lexington Toyota. Bill Dorfman was my salesperson. He was highly knowledgable and made the transaction very easy. I highly recommend Bill at Lexington Toyota.

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Yes
Employees Worked With
Bill Dorfman
November 01, 2016

"I knew what I wanted...and guess what?! I got it!!"

- Angela Merchant

My car of 8 years was in need of an upgrade, so I walked into Lexington Toyota, knowing exactly what I wanted. A 4Runner. Bill showed me a few models, which further solidified my decision. We reached the price I wanted in almost no time, without the uncomfortable haggling over price that can delay jumping into a new car by days if not weeks. He located the color and model I wanted, gave me a thorough rundown and tutorial of all the features, and I was driving off the lot in about a week and a half, ecstatic with my new truck!

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Recommend Dealer
Yes
Employees Worked With
Bill Dorfman
October 18, 2016

"A Painless, Efficient Leasing Experience at Lexington Toyota"

- JRM11

From the first time we walked in to driving away with our new leased Prius was a total of 9 days, and that felt like just the right amount of time. Ed Donovan's low-key approach was just what we were looking for, and the leisurely pace at which we proceeded was very comfortable for us. He was helpful but never pushy, attentive but not pressuring - that's a great model for other salespeople to emulate. When it came time to do all the paperwork and pick up the car, Ed was unfortunately ill, but his colleague Bill stepped up and walked me through the procedure and an introduction to the car's operation that was friendly and effiicient. As an added bonus, the terms of the lease itself are also perfectly satisfactory.

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Yes
Employees Worked With
Ed Donovan, Bill Dorfman, Kevin McCarthy
September 18, 2016

"Pre-owned car buying made easy! "

- Ownerof3Toyotas

Bill Dorfman made buying a pre-owned Camry an easy experience. He was very knowledgeable about the features and steered me in the direction of a car with better-value. He also appreciated my concern that I buy the safest car possible for my teenage daughter. Overall, I've been extremely happy with Lexington Toyota as a dealership. I leased a RAV4 from them in May and I service my cars there. It's nice to be able to shop local and trust you are getting the best deal possible!

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Yes
Employees Worked With
Bill Dorfman
September 04, 2016

"Great Dealership"

- denise2552

I spent a week looking around at different dealerships to find the Toyota avalon I was interested in. I was so happy to find that the best price AND the best salesperson, Bill Dorfman, were at the same dealership. I don't think a five star is high enough for Bill or the dealership but it's all that is allowed.

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Recommend Dealer
Yes
Employees Worked With
Bill Dorfman, Kevin McCarthy
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