Read Reviews Lexington Toyota

Lexington Toyota

Lexington Toyota

409 Massachusetts Ave.
Lexington, Massachusetts 02420


Sales: (781) 861-7400
Service: (781) 861-7400
Parts: (781) 861-7400

Lexington Toyota
Manufacturer: Toyota

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    5.0
  • Pricing:

    4.9

24-Month Rating

based on 36 reviews

5.0

5.0 out of 5

182 lifetime reviews

Lexington Toyota

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Certified: Lexington Toyota

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Lexington Toyota has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Lexington Toyota

George Greys Lexington Toyota is a 3rd generation Exclusive Toyota Dealer.
Lexington Toyota has been in business for over 30 years.
We have sold over 30,000 new and used cars and trcuks and serviced over 300,000 cars so we must be doing something right.
We do not advertise in the Globe or the Herald. We pass those savings onto our customers.
Go to www.lexingtontoyota.com and give us a try.

Our Location

Sales/Showroom

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:30 AM - 6:00 PM

Sunday: 12:00 PM - 5:00 PM


Our Amenities

After Hours Drop-Off Parts Store
Cable TV Pet Friendly
Customer Lounge Area Rental Car Service Onsite
Express Service Shuttle Service
Free Coffee Television
Free WiFi Vending Machines
Instant Financing

geofactor
8/8/2012 9:31:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Gouchberg
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexington Toyota:

Five years ago my wife and I purchased a 2007 Camry at Lexington Toyota and were very happy with the car and the experience we had. When I needed to replace my truck I went back to them and was pleasantly surprised to find that things hadn't changed, the folks at Lexington Toyota were most helpful and the product they sell is top of the line. These folks are very consistent- helpful, knowledgeable, friendly and honest.

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SGREENHOW
8/7/2012 5:59:45 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Bob Ferguson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

I went in to look at a vehicle, met with Bob Ferguson, who helped me make a difficult choice between not only several vehicles, but different trim levels. Bob patiently dealt with all the test drives, even with the children in the back, and questions about features and sizes. He is extremely knowledgable about the vehicles and quickly understood my concerns. This is the third vehicle I have purchased from Bob Ferguson and George Grey at Lexington Toyota and find that dealing with the depth of experience and the professionalism that distinguish this dealership is a refreshing change from the typical experience. Thank you Bob!

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HoneyL
8/6/2012 3:41:20 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mr. Bob Ferguson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

This was the best car buying experience I have ever had. I loved the fact that there was no pressure to buy. That was very important to me. Mr. Bob Ferguson, Sales Consultant was very knowledgeable about the 2012 Toyota Highlander and showed me how everything worked before I left the lot. To my embarrassment, he even answered my call when I got home and forgot how to start my Highlander again.

I was suprised and very pleased when Mr. Ferguson showed me around the Dealership, the lot and the service department. I even scheduled my first maintenance appointment!

The whole car buying experience so smooth and stress free that it made me feel like royalty. This is how a car buying experience should be!!

I have the utmost respect for Mr. Bob Ferguson and Lexington Toyota and I would definately recommend them to my family and friends. You have a customer in me for life!!! Cudos to Mr. Ferguson and Lexington Toyota for making customer satisfaction there #1 goal.

Respectfully,
Lynda D. Lockhart

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petertw
7/28/2012 3:02:36 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jason Gouchberg
Steve Kiviat
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

The representatives I worked with were honest, helpful, and friendly. It was a relief to find this low-pressure environment. I got the car I wanted at the right price.

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joe meoli
7/15/2012 7:37:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
steve kiviat / and bob ferguson sales
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

I WOULD LIKE TO APPRAISE LEXINGTON TOYOTA FOR THEIR FINE SERVICE. I ORIGINALLY WENT ONLINE TO NUMEROUS DEALERSHIPS LOOKING TO BUY A 2012 TOYT VENZA, WHEN STEVE KIVIAT GOT BACK TO ME WITH THE FIGURES I WAS VERY PLEASED AS THEY BEAT THE PRICE OF NUMEROUS DEALERSHIPS BY $800.00. WHEN I DECIDED TO BUY FROM LEXINGTON TOYT THE PROCESS WAS OUTSTANDING. THE WHOLE DEAL WENT THROUGH WITHOUT A GLITCH. I WOULD HIGHLY RECOMMEND LEXINGTON TOYT TO ALL MY FRIENDS/FAMILY.

THANK YOU FOR MAKING THIS PROCESS EASY FOR ME.

SINCERELY,
JOSEPH MEOLI

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andycthe
6/13/2012 1:52:03 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Franklin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

We really had a great experience purchasing our Sienna from Peter and working with the staff at Lexington Toyota. Not only did we get a great price but they were also very friendly and professional work with. Also, they helped us to get a particular Sienna that was very difficult to find.

I would definitely get my next car at Lexington Toyota.

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K Dipanfilo
6/2/2012 11:25:11 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean GreySean Grey
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

Joel has a fabulous no pressure sales approach/ style that I truly appreciated.
I felt at ease looking at the vehicle, test driving and asking questions that were essential in making my decision. (I was seriously considering purchasing a similar--not Toyota- vehicle and I did not have the same experience). If anyone is interested in purchasing a vehicle, I would recommend talking to Joel. He is a terrific guy who treats you as he would like to be treated.
Also Sean was instrumental in facilitating a wonderful deal for my new vehicle and we are really grateful. He made us feel special although he was clearly very busy with numerous responsibilities.
Brian ( financial specialist )was great. He also has a no pressure style and was very informative regarding additional products available for my vehicle. Although I was comfortable deciding not to purchase the many options offered , I did choose to buy extended vehicle service and maintenance plans as well as a plan for my tires/wheels and keys. I am now "worry free" for several years.
All in all this is the 6th Toyota vehicle that my husband and I have purchased from Lexington Toyota and I anticipate it will not be our last. Many of our former vehicles we have passed on to family and friends and they have been delighted.
Thanks to the Grey family and Lexington Toyota for making what could have been a stressful experience, a pleasure.

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axlrose4221
5/31/2012 11:06:16 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

Peter and Sean were great. Aside from matching a competitive price from a nearby dealership, they also assisted when i left some personal belongings in the car. Very professional, straightforward, and overall great to deal with.

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Dee3356
5/3/2012 8:40:33 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Franklin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

I went to this dealership through a recommendation of a friend.
I have never bought a new car and I was so excited!
Peter Franklin was the representative that helped me and he was
so helpful, considerate and there was no pressure. I was so excited to pick up my car and wasn't able to make it there before Peters hours and that was no problem for him. He stayed and waited for me after hours and still took the time to explain the car to me and set up what needed to be set up.

At Lexington toyota I was so relaxed and at ease. All my questions were
answered and I was more than satisfied with the sale.
Also when I went to go sign the paperwork with Brien he took his
time with me and explained everything. I was with him for maybe more than
an hour because I had so many questions and he was very professional and
made me feel very at ease!

At times at dealerships you feel pressured into buying and feel rushed but not here!
I highly recommend Lexington Toyota for anyone who is interested in a toyota!
Love my Toyota Camry SE with all the bells and whistles!!

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sanchin33
5/1/2012 9:44:57 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Peter Franklin
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexington Toyota:

I went to Lexington Toyota on the recommendation of a friend. Peter Franklin was the sales professional that helped me. He had already worked some numbers based on our phone conversation earlier. He listened to my needs and wants in a vehicle. I ended up choosing a 2012 Camry Se and i am very happy with that choice. Sean and the finance person obtained excellent financing for me. I recommend Lexington Toyota and especially Peter as they were friendly, professional and no pressure. I got the car I needed and at an excellent price. Thanks!!

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