I take my 2012 RAV4 to Lexington Toyota for all of my service needs. They are extremely helpful over the phone with scheduling of appointments and are very timely when they repair and/or service my car. I have always been happy with their work and their service reports. Also, the car service is excellent! You don't have to wait while your car is being repaired - the van will take you home again & pick you up when your car is ready. I have used this many times & it is a wonderful addition to the Lexington Toyota Service Center.
Tanya, we are pleased to have had your repeat business and given you such great service and repair work each time! We are glad to have made you happy and ensured you felt that you and your car are in capable hands. We are happy to have pleased you with our commitment to our customers and their needs. We will be certain to let Pete and Christine know how much you have appreciated their help. We look forward to seeing you again in the future.
Jun 08, 2017 -
Jun 08, 2017 -
Employees that I have worked with are Pete Fitzpatrick & Christine Voner. They are extremely helpful in the service center!
I had a great experience for purchasing my hylander hybrid XLE from Lexington Toyota. We been to 2 other Toyota dealership and Bill Dorfman from Lexington Toyota gave us the best deal. My husband and I liked him a lot because he answered all of our question, he wasn't pushy, and he gave us the best deal compaired to other dealerships. I highly recommend him.
Thanks for the great review! We're happy to hear that you and your husband had such a positive experience with us. We'll let Bill know to keep up the great work. We hope to see you again, we appreciate your business and your recommendation!
We went to a few local dealerships of other makes and had the easiest experience from Lexington Toyota. We were able to walk in without an appointment and test drive a couple cars and work through the pricing options. The discussion was easy-going and questions were answered thoroughly and a week later we had the car we wanted at a price we were happy with. We plan to service our car there as we had a positive experience with our eventual trade in.
James, thank you for the great review! We are glad that we could stand out among your other dealership experiences. We work hard to provide the kind of easy-going knowledgeable service you had. We want all our customers to be completely satisfied with their purchase and work out a deal best suited to their needs. We look forward to seeing you again in the future.
We regret to hear that we didn't meet your expectations. We always want to provide our customers with prompt, friendly service. We would appreciate a chance to discuss your experience with you; please contact us so we can make amends. -Lexington Toyota
Bill Dorfman and the rest of the staff were very friendly and helpful in our purchase of a Highlander Hybrid. The price was reasonable and we were able to get our pick of color and options without any problems. I highly recommend this Toyota dealership!
Thank you for the great review! It's wonderful to hear that Bill and our team provided you with such helpful service. We'll be sure to pass along your kind words. We hope to see you again, we appreciate your business and your recommendation!
"Happy to give our business to independent local business."
Overall we were pleased with the sales team from Lexington Toyota when we purchased our 2017 RAV4 in March of 2017. We knew exactly what we wanted and our salesperson Bill was responsive without being pushy. He quickly found the RAV4 that we wanted and we think we got a very fair price.
We are so glad that your visit with us was a great experience for you. We are happy to hear that you found that car you wanted without any hassle. We will be sure to tell Bill to keep up that great work! Our sales team works hard to make sure that our customers leave with the car they need at a fair price. We appreciate your business and hope you enjoy your RAV4! We invite you to come back again in the future. Don't hesitate to call us if you have nay questions!
Thank you for your feedback! It will definitely be my pleasure to let each and every one of my team members know about your review. Please do not hesitate to reach out again in the future! Safe travels!
My wife and I cam into Lexington Toyota not exactly knowing what we wanted and Bill walked us through the whole process and helped us find the car of our dreams. Even after shopping around at other dealerships, we came back to Lexington because of the price and the attention that Bill gave us. As first time car buyers, it is a new process, but the folks at Lexington Toyota made it incredibly easy.
Kevin, we appreciate your review! It's great to hear that you and your wife had such a good experience with us. We'll let Bill know to keep up the excellent work. We hope to see you again, thank you for your business!
I just bought a new RAV4 Limited Hybrid to be used primarily by my college-aged kids. The process was very easy, Bill Dorfman was extremely responsive and expert in his understanding of the safety features and beat the best deal I could find online. I also did a trade in which they valued fairly.
We appreciate your review, Ruth! We're happy to hear that Bill helped you find such a great vehicle for your kids. We'll let him know to keep up the excellent work. Congratulations on your new RAV4, please let us know if we can be of service in the future!
I just bought a new 2017 Highlander and am, once again, very pleased with my experience at Lexington Toyota. This is my 4th new car in the 20 years we've been going to Lexington Toyota and I received superb service and a great price (and a great trade-in on my 2004 4Runner). Thanks to Dan McCarron and Jeff Penta for taking such good care of us. We look forward to another 20 years with Lexington Toyota.
Congrats on your new 2017 Highlander, Robert! It is always a pleasure to hear returning customers, such as yourself, continue to have a superb experience with our team, especially with Dan and Jeff. They will both be very happy to hear your kind words. If you have any further questions or concerns, please feel free to reach out to us. We are always happy to help and look forward to seeing you again in the future.