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Lexus Carlsbad

Carlsbad, CA

4.0
693 Reviews
Call Dealership (760) 444-0176
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5444 Paseo Del Norte

Carlsbad, CA

92008

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693 Reviews of Lexus Carlsbad

April 24, 2022

Ashley is my hero! She does an amazing job and is terrific to work with. Thank you!!! More

by RICHARDVBAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello RICHARDVBAILEY, Thank you for taking the time and sending us your feedback. We hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Kim was very helpful and professional she keep us informed relative to the progress of our service More

by brenda23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello brenda23, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Great experience. They did a great work. They kept my car 2 days and give it to back perfect 👍🏽 More

by jill.irvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Report | Print
May 25, 2022 -

Lexus Carlsbad responded

Hello jill.irvin, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we hope to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager wecare@lexusescondido.com

April 24, 2022

Kim provided excellent service. She’s was friendly, clear and extremely professional. We are completely satisfied with the service provided. More

by LENJUDD07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Carr, Cyrus Ghahremani, Kim Porter
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello LENJUDD07, Thank you for taking the time and giving us 5 stars. We hope to be able to serve you in the future, thank you for choosing our dealership for your service needs, Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

Excellent knowledge of Lexus models by Walid Doumit. Very professional and caring person! I would go back again. Finance manager, Cyrus Ghahremani also a pro. More

by JOESARNECKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Walid Doumit, Cyrus Ghahremani
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello JOESARNECKY, Thank you for taking the time and giving us 5 stars. Congratulations and thank you for doing business with us and we look forward to be able to serve you in the future. Have a great day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 24, 2022

We had a great experience at Lexus Carlsbad for our first 5,000 mile service. Kimberly was great and very helpful getting us a shuttle to have lunch while we waited for our car to be finished. We will return More

by carla748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Porter
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello carla748, Thank you for taking the time and sending us your feedback and for giving us 5 stars. We sincerely appreciate you and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

Great, friendly, efficient service. Solved my problem and kept me informed. And the car was returned looking like a million bucks. More

by attybush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Claudin
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello attybush, Thank you for taking the time and giving us 5 stars. We are happy to know that our team here is professional and helpful and we look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

Great experience! Extremely satisfied! Everyone is extremely helpful and extremely friendly! I love this location! More

by kristygonzalez299
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo Dewes
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello kristygonzalez299, Thank you for taking the time and sending us 5 stars. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 23, 2022

The dealer stayed open late in the day so could my car towed to the service department. The next day they diagnosed the problem and got it fixed. They kept me informed along the way. More

by griffith.t.lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Dorschel
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello griffith.t.lewis, Thank you for taking the time and giving us 5 stars and for choosing our dealership for your service needs. We look forward to be able to serve you in the future. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

April 22, 2022

I had great service and I am really happy with my car! Thank you so much! More

by maibouhon
Recommend Dealer
Yes
Employees Worked With
Ariel Perea
Report | Print
May 24, 2022 -

Lexus Carlsbad responded

Hello maibouhon, Thank you for taking the time and for giving us 5 stars. We thank you for choosing our dealership for your service needs. Have a wonderful day. Best, Lori Smith, Customer Relations Manager, wecare@lexusescondido.com

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