Lexus Of Sarasota

Keith is a roadside technician who helped me today with a dead battery. I was stuck (with a friend)in a hot car and my call to the dealership was responded to quickly and directed quickly to Keith. He went o dead battery. I was stuck (with a friend)in a hot car and my call to the dealership was responded to quickly and directed quickly to Keith. He went out of his way to respond quickly and efficiently. Battery was replaced, other electrical needs checked to be sure everything was responding properly. I can't say enough about how pleased I was with his service and the response from the dealerhip. It makes me VERY Glad I brought my Lexus from Wilde. More

We came into the dealership and met Jim Lally who carefully listened to our thoughts about purchasing, made us very comfortable and showed us available autos with clear information about each. Jim w carefully listened to our thoughts about purchasing, made us very comfortable and showed us available autos with clear information about each. Jim was extremely knowledgeable about the cars and was able to answer all our questions. He gave an outstanding demonstration of the car following our purchase. More

Harry Fendt, our salesman, was extremely helpful in evaluation of the used car possibilities and understanding how to find a match for us. He was very knowledgeable and helpful both during and after evaluation of the used car possibilities and understanding how to find a match for us. He was very knowledgeable and helpful both during and after the sale. My initial experience with the service department was quite satisfactory. I am sure my future interactions with this dealership will be very pleasant. More

This is my second time buying a new car from Tom McOmber and it is also my second Lexus!! I have had nothing but the best customer service when looking for and purchasing my vehicle. Tom is very professiona and it is also my second Lexus!! I have had nothing but the best customer service when looking for and purchasing my vehicle. Tom is very professional, timely, courteous, patient, efficent and takes to heart the importance of finding the right vehicle for you within your budget. His bottom line was to make me happy and he searched out different options to make my buying experience (and owning experience) unique. I am now the proud owner of a really cool, comfortable and luxurious IS 250. I can proudly say that my car will be admired by all and I will not find another one on the road quite like it. I almost went with a difference color but wasn't ecstatic about it so Tom put the wheel to the grindstone to find me exactly what I was looking for. He worked with me to get the price I wanted and was very fair and straightforward with me. Tom is a family man with great values and is a pleasure to work with. I appreciated everything he did for me to make my experience positive. I was greeted with a charming smile everytime I came into the dealership to narrow down my decision. I learned from my parents that you can't beat a Lexus, I LOVE my IS250... we are a Lexus family for life now and we always look forward to seeing Tom for our next vehicle... or just to say "hi"! More

This was my approximately 15th Lexus from this dealership and Tom McOmber since the mid 1990's. Several years ago I moved back to Ann Arbor from Sarasota but still go down to Wilde Lexus to get my new cars a and Tom McOmber since the mid 1990's. Several years ago I moved back to Ann Arbor from Sarasota but still go down to Wilde Lexus to get my new cars as does my wife. Things have not been good economically in Michigan but they still, when needed, handle the situation and make everything work out. These folks actually know what loyalty is, both ways, and practice it. This latest purchase last week of another LS460 Dave called on the drive back to make sure I was using the new gadgets properly. Absolutely outstanding. If GM had a few Tom McOmbers then maybe Detroit would be in better shape. More

We bought our car, sight unseen, over the phone. They worked with us on price and responded to our inquires, questions & concerns promptly. They did everything to meet our needs in purchasing our car, i worked with us on price and responded to our inquires, questions & concerns promptly. They did everything to meet our needs in purchasing our car, including bringing our car to us!. I would definitely work with this dealer and Jim Lalley again. More

During the purchasing process I was impressed with the courtious, friendly and professional manner in which my wife and I were treated. Peter Namerow made the experience surprisingly pleasant. Subsequ courtious, friendly and professional manner in which my wife and I were treated. Peter Namerow made the experience surprisingly pleasant. Subsequent help from David Trimble in learning the nav system was equally impressive. He knows his subject. He is an experience, and effective public speaker who conducts his seminars with skill. He doesn't let questioners drag him off the subject but answers all questions appropriately ("I'll be answering that question later." or "See me after the meeting and I can take you through the whole procedure."). He conducts one-on-one tutorials with a friendly, positive approach that makes learning easier. I have also been impressed with the way both men speak of the Wilde Lexus Dealership. Much of the success of the dealership can be attributed to the a team effort and it appears to me everyone at Wilde Lexus is on the team. Such a level of esprit de corps is not easy to achieve but once achieved it is to the advantage of the dealership, its employees and its customers alike. More

The total experience from first entering the showroom until driving away in our new Lexus RX350 was top-notch. Alex Levando in Sales was professional, knowledgeable and friendly. No pressure tactics. He until driving away in our new Lexus RX350 was top-notch. Alex Levando in Sales was professional, knowledgeable and friendly. No pressure tactics. He even telephoned three days later to ensure all was OK and to answer any questions we might have about the new car's features. When the time comes, we'll definitely return to Wilde Lexus. More

As a female, I used to have palpatations every time I went into a dealership for car maintenance or sales. Not any more! Lexus makes each visit a great experience. Debbie Millis is wonderful, personab went into a dealership for car maintenance or sales. Not any more! Lexus makes each visit a great experience. Debbie Millis is wonderful, personable, informative and friendly. Kudos to Lexus for bringing her on board their staff! She is a great asset to the truly outstanding team that Lexus has always been known to provide to their clientele. I will never drive anything other than a Lexus. More

Keith came to my office and replaced brake bulbs. He was SO friendly, thorough and went above and beyond to help remedy my problem. They were following up on service I had done last week and I could not be SO friendly, thorough and went above and beyond to help remedy my problem. They were following up on service I had done last week and I could not be happier with how they have taken care of things. Great experience! More