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Lexus San Diego

San Diego, CA

4.9
1,316 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,316 Reviews of Lexus San Diego

January 05, 2024

We had an excellent experience from the start to finish. We were in and out with a new car in under three hours. More

by Satisfied Buyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nebil Sado
Apr 13, 2024 -

Lexus San Diego responded

We're glad to hear your purchase at Lexus San Diego was efficient. Enjoy the new car and safe travels.

January 03, 2024

Sales experience was more difficult than it needed to be. Had to deal with multiple people. Also as a multiple repeat customer I would expect the deal side to be more straightforward. More

by Gordonkrass
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny swaim
Apr 13, 2024 -

Lexus San Diego responded

We acknowledge the points made about your sales experience at Lexus San Diego. Changes to our processes continually aim for smoother customer transactions. We're grateful for your loyalty and look forward to making future dealings seamless.

January 03, 2024

I purchased the weekend of 12/31/23. The sales and finance team were very nice, professional and courteous. I was able to negotiate a fair trade and price for the car I purchased More

by MM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Patris
Apr 13, 2024 -

Lexus San Diego responded

We're pleased to hear about your positive experience with our sales and finance teams at Lexus San Diego. We take great pride in the fairness of our trade-in process. Thank you for your feedback and we wish you many happy miles in your new car.

January 03, 2024

Would’ve been 5stars but they ran my credit after I brought a NFCU check. More

by skama23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Art, Tyler.
Apr 13, 2024 -

Lexus San Diego responded

We appreciate your feedback about Lexus San Diego. We're working consistently to make our finance procedures smoother for customers like you. Thank you for bringing this to our attention.

January 03, 2024

Everyone we met was very friendly and helpful. Bill, our sales representative was very friendly and knowledgeable. We were treated fairly and overall it was a pleasant experience. More

by Deborah.fleck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 13, 2024 -

Lexus San Diego responded

We appreciate your feedback on the positive experience you had with our sales representative at Lexus San Diego. It's always gratifying to know that our customers feel treated fairly. We look forward to maintaining this standard during any future visits.

December 30, 2023

The dealership was straight forward with no hassles. The salesman Michael was great and returned our calls and kept us informed on where the vehicle was in the process. I did not feel like I was being p More

by RK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Simin, Tyler Kalevitch, Sean Weaver
Apr 12, 2024 -

Lexus San Diego responded

We're pleased to hear about your positive experience with Michael and our sales process at Lexus San Diego. We strive to provide a hassle-free car buying experience. It means the world to us that you drove all the way here and found it worth your while!

December 30, 2023

Kind, responsive staff. Felt taken care Of from Start to finish . Organized customer service. . Responds quickly More

by adrienne
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael simon
Apr 12, 2024 -

Lexus San Diego responded

Appreciate the high stars and positive words about our staff and customer service at Lexus San Diego. Take care.

December 29, 2023

Sell man service was very good and nicely He’s helping me every thing I needed More

by dtu92105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Apr 12, 2024 -

Lexus San Diego responded

Thank you for your positive feedback about the sales department at Lexus San Diego. We're glad that our team could assist with all your needs. Your satisfaction is important to us, and we appreciate you choosing us for your vehicle requirements.

December 24, 2023

I saw a 2020 Lexus IS350 F Sport at a good price and sent the dealer an offer to buy, after negotiating back and forth we agreed on a price. I was able to get if for lower than they were asking. I picked the More

by jorge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Gurel/Deanna Kehler , Sean Weaver
Apr 12, 2024 -

Lexus San Diego responded

Thank you for recognizing the efforts of our team at Lexus San Diego and sharing your positive experience purchasing a 2020 Lexus IS350 F Sport. Your praise for Dennis' professionalism is appreciated. We're pleased that you're enjoying your new car, look forward to serving any of your future needs.

December 22, 2023

Car I wanted wasn't available. They were able to find it and brought it to the dealership the same day! More

by jtear002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wally, Mike, Sean Weaver
Apr 12, 2024 -

Lexus San Diego responded

We appreciate your patience as we located your desired vehicle. It's gratifying to hear about the efficiency of our team at Lexus San Diego. Thank you for the 5-star rating.

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