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Lexus San Diego

San Diego, CA

4.9
1,315 Reviews

4970 Kearny Mesa Rd

San Diego, CA

92111

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1,315 Reviews of Lexus San Diego

December 13, 2023

This was my second purchase of a Lexus hybrid sedan. Both times I purchased my vehicles at Lexus San Diego from Sadeer Battah. Sadeer is always helpful and respectful. He listens to my needs and suggest More

by hcohen17032
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 16, 2023 -

Lexus San Diego responded

It's great you trusted Sadeer Battah at Lexus San Diego for your recent purchase of a Lexus hybrid sedan. His helpfulness and mindfulness to your needs never waver. We appreciate the kind sentiments towards our team member.

December 09, 2023

Friendly, Accuracy, best dealing. Most we love about this dealer is the agent Mr. Vidal and his sale manager so helpful to offer us good deal and saving our time. More

by Timmy Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Vidal, Sean Weaver
Dec 09, 2023 -

Lexus San Diego responded

We appreciate you acknowledging the helpfulness of our sales manager at Lexus San Diego. It's good to know Mr. Vidal made your dealing satisfactory and time-efficient. Thanks for your commendation.

December 04, 2023

Our salesman was super. Efficient and helpful. He even put a big red bow on my new car to present it as a Christmas present. Dealership was clean and as inviting as a tempor More

by pencieculiver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kandu Moore
Dec 04, 2023 -

Lexus San Diego responded

We appreciate your feedback and are pleased to hear that you found our sales solution efficient. It's nice to know our festive touch on your new car was appreciated, and you felt comfortable at Lexus San Diego. Thank you for choosing us.

December 02, 2023

Dealership seems to be weighted towards giving customers the best deals it can. Plus transactional process was the fastest I’ve been involved with. More

by ochidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Dec 02, 2023 -

Lexus San Diego responded

We appreciate your recognition of the fair deals at Lexus San Diego and our efficient transaction process. We value your positive feedback.

December 01, 2023

Pleasant surprise from Lexus Service. My car has been taking care relatively fast and when I check all service was OK! More

by Alexandrescu_7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina, Sean Weaver
Dec 01, 2023 -

Lexus San Diego responded

We appreciate your positive feedback about Lexus San Diego Service. We're glad to hear we met your expectations with our expedited service quality. Thank you for choosing us for your auto needs.

December 01, 2023

Liars they promise 110% for your car Blue Book value they gave me 30% less than BBK. 11.21.23 Purchase the car! NX450h+, I love it. Shame on them for that big lie that is advertised on the building, in the s More

by Alexandrescu_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Unknown person by management desk
Dec 02, 2023 -

Lexus San Diego responded

Hello, Your feedback is of utmost importance to us here at Lexus San Diego, and I would appreciate the opportunity to speak with you to address your car-buying experience. Please reach out to me at your earliest convenience so we can further discuss this matter. Thank you, Beatriz Aguirre Executive Assistant to Gary Palmer, GM Process Improvement Manager Lexus San Diego baguirre@penskeautomotive.com 858-430-3609

December 01, 2023

The reason I gave you only 3star is because the manager that give me a value on my trade car 30% below the BBK. I succeeded to sell my old car two days later for 110% BBK value. But this was not from Lexus More

by Alexandrescu_7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Unknown management desk 11.21.23
Dec 13, 2023 -

Lexus San Diego responded

Hello, We sincerely appreciate you taking the time to provide your feedback. I would like to speak with you regarding the quote you received for your trade-in. If you would like to discuss this further, please feel free to contact me at your earliest convenience. Thank you, Beatriz Aguirre Executive Assistant to Gary Palmer, GM Process Improvement Manager Lexus San Diego baguirre@penskeautomotive.com 858-430-3609

November 30, 2023

I worked with,Wally. He was knowledgeable, And efficient. He treated me with respect and kindness and made sure I got what I wanted. More

by Liz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Nov 30, 2023 -

Lexus San Diego responded

We appreciate your positive words about the knowledgeable and efficient service at Lexus San Diego. It’s great to know you felt treated with respect and kindness during your visit.

November 30, 2023

Superb and sincere service provided by Vidal. Purchased our Lexus vehicles from Vidal . Will purchase again from him in the future. Thank you. More

by wmatanza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vidal
Nov 30, 2023 -

Lexus San Diego responded

Your recognition of our sincere service and intent to return speaks volumes, thank you. The Lexus San Diego team values your business. We look forward to assisting with future vehicle purchases.

November 30, 2023

I bought my '24 Lexus RX 350 and had a great buying experience in this Kearny Mesa dealership. My salesman Victor and Manager Adel worked with my budget and gave me a great deal. Finance manager Danny More

by Ivan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor, Adel, Danny
Nov 30, 2023 -

Lexus San Diego responded

It's good to know that Lexus San Diego could make your '24 Lexus RX 350 purchase so positive and efficient. Glad Victor, Adel, and Danny were able to effectively guide you during the process. We deeply appreciate your recommendation!

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