I had the pleasure of leasing my first Lexus yesterday and Roxy was amazing throughout the whole process. My mom is a tough negotiator ;) and Roxy and the rest of the team (Ben) truly delivered on our requests. I am very pleased with the level of service we were provided. The staff at this dealership and especially Roxy are incredibly professional, service-oriented, and knowledgable. Thank you for your amazing service!!!
Angel Vasquez greeted me at the door of the dealership, explained to me in detail the services offered and the service needed for you my car. I was hesitant to have my care repaired at a dealership, but we worked within my budget and the work was completed promptly. In addition to Mr. Vasquez, the women behind the service counter were kind and friendly!
My sales person Jennifer Ellis is the greatest to work with. I really thought I wouldn't be able to get my l lexus that day.I came there just to test drive but ended up buying a new RC 200T.
you looking for used lexus?
Don't waste time. Go straight to the lexus santa monica and lookig for Ryan. He is very friendly and kind salesman i never met. Two thumbs up!!
Last week we get the GX470. Great service, great deal
As always, the whole staff was professional and friendly. My service adviser, Sam Pacheco, was wonderful. He listened to my concerns, carefully checked past service, quickly called with an estimate, found me some discounts, and delivered the car on time. The service department is superb. My car drives like a dream again!
Bryan is a perfect example of excellent customer service. He continually goes above and beyond making sure his customers are satisfied, even if it compromises personal days and or time off. He is always available to help and does so with a smile.