Got a torn tire when I experienced a pothole. Know I got I was just about ready for a maintenance check I barely got myself to Santa Monica Lexus at about 1:30PM. Angel Vasquez was my service consultant and he was terrific.....got my service going and provided me with a loaner in a matter of minutes. Called me late in the day to tell me the car would be ready first thing the next morning. In, out, and fixed perfectly in less than 24 hours.....I am happy!
- The Trujeque's
Today I had my first service at this dealer and Oscar Najera made me feel so welcomed! Oscar and the other staff members was courteous and delivered as promised. Thank you.
John Lurch was knowledgeable, courteous and caring.
One of the best over my 15 years of working with Lexus of Santa Monica
Larry Payne Ph.D.