Lexus Santa Monica

I felt Sergio was very professional and helpful The staff was very professional and was able to answer all my questions. The service writer Sergio Galindo did an exceptional job. I will definitely r The staff was very professional and was able to answer all my questions. The service writer Sergio Galindo did an exceptional job. I will definitely recommend him to others. More

Professional and friendly service always!! Eddie Barajas is always very professional and friendly! He is knowledgeable and always communicable! The entire staff is always professional and provi Eddie Barajas is always very professional and friendly! He is knowledgeable and always communicable! The entire staff is always professional and provides service with a smile as well! I wouldn’t take my car to any other service location! More

Good Deal, happy owner Neal Greene, spent a whole lot of time. He listened carefully to all of my wants, and was happy to change deals as I changed my mind. I took a lot of Neal Greene, spent a whole lot of time. He listened carefully to all of my wants, and was happy to change deals as I changed my mind. I took a lot of his time, and ended up with a very good deal! I am a Happy owner. More

Best service at lexus Santa Monica Service Department! I am always satisfied with the service at Lexus Santa Monica Service Department! Ray James always comes through for me! He is the most professional a I am always satisfied with the service at Lexus Santa Monica Service Department! Ray James always comes through for me! He is the most professional and efficient service consultant! I drive from far away just to get my car serviced at Lexus Santa Monica Service Department! I have from many years! I highly recommend it! More

Excellent customer service! Thanks Sergio!!! I brought my car in for service and was impressed how I was treated from the staff who greets you when you arrive and the professionalism from The se I brought my car in for service and was impressed how I was treated from the staff who greets you when you arrive and the professionalism from The service writer. Thanks Sergio Gallindo!!! More

Repair of warning light problems I brought the car in as 3 warning lights were on. Andy was my service manager. He lined up a loaner car, which was very helpful. Turns out a worn out I brought the car in as 3 warning lights were on. Andy was my service manager. He lined up a loaner car, which was very helpful. Turns out a worn out coil needed to be replaced as well as the water pump and battery More

Comfort While Waiting We took our RX 450h in for the 5,000 mile service and were pleased with the personal and prompt service. Arsany Kamel explained what services would be We took our RX 450h in for the 5,000 mile service and were pleased with the personal and prompt service. Arsany Kamel explained what services would be performed, gave us an estimated completion time and showed us the customer lounge where we could make ourselves comfortable. When the service was completed we quickly signed the paper work and picked up our SUV that was parked right outside. The entire visit could not have been easier or more pleasant. More

Ron Hollbrook Is Amazing Ron Hollbrook is always a delight. I will continue to be a customer to the Lexus of Santa Monica Team. And I always refer my friends to the team at Le Ron Hollbrook is always a delight. I will continue to be a customer to the Lexus of Santa Monica Team. And I always refer my friends to the team at Lexus Of Santa Monica More

Service Richard was very helpful and honest. I had to bring my car back because I noticed a strange noise after they had changed some parts and Richard took c Richard was very helpful and honest. I had to bring my car back because I noticed a strange noise after they had changed some parts and Richard took care of it right away. More