Back

Lexus Santa Monica

Santa Monica, CA

not yet
rated
1,309 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

Directions

Filter Reviews by Keyword

By Type

1,309 Reviews of Lexus Santa Monica

March 27, 2019

Great service Armando was great. I was able to get a loaner in order to work. Great location. All employees are wonderful. I love their fresh cookies. More

by Lexus Girl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Cordon
Mar 27, 2019 -

Lexus Santa Monica responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

March 27, 2019

Terrific Service It was a pleasure working with Patrick Levenson. I felt that he was interested in making my service easy and comfortable. I was happy that he arrang More

by jaedow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Vasquez, Daniel Cabrera, Ruben Loredo, Mario Gonzalez, Armen Injijian, Roxanne Colatrella
March 23, 2019

Excellent Service I been bringing my vehicle to Lexus Santa Monica since I purchased my vehicle. Mario who is no longer with Lexus and Patrick Levenson who are outstand More

by Sshorty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Neal, Carlos Pelayo, Refael Narvrro
Mar 26, 2019 -

Lexus Santa Monica responded

Thank you for taking the time to share your experience. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

March 23, 2019

3rd Lexus Lease We have leased our last 3 cars from Bob Lattimore at Lexus Santa Monica. Each time he has made us comfortable, knowing we are getting the best possibl More

by Hermosa Beach Jackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Lattimore all 3 times!
Mar 26, 2019 -

Lexus Santa Monica responded

We would like to thank you for letting us know how we are doing. Here at Lexus Santa Monica, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Bob was able to assist you in finding a vehicle that was right for you each time.

March 22, 2019

great, timely service Very accommodating & willing to apply coupons toward maintenance costs. The lounge is wonderful -- roomy & comfortable -- & the beverage machine rock More

by RT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Doherty
Mar 26, 2019 -

Lexus Santa Monica responded

Thank you for your very kind review. We are pleased to hear that we were able to help you with your car and keep you comfortable while you waited. We look forward to seeing you again when your car is ready for its next service. Enjoy!

March 21, 2019

60,000 mile service Tim Nelson is my Service Adviser and is always friendly. He is very knowledgeable and helpful, Most of the time I prefer to wait while my car is be More

by carguy,pattyd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nelson
Mar 22, 2019 -

Lexus Santa Monica responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

March 19, 2019

Quick and easy I had an easy, informative, and painless experience bringing in my Lexus for routine service and for a recall. My Lexus was finished even before the p More

by Lexus237
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Aguirre
Mar 21, 2019 -

Lexus Santa Monica responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

March 18, 2019

Tim Nelson is the reason i return over and over. See above i have worked with Tim from day one. He has been professional, fair, knowledgeable, helpful and fun to interface with. Combine with great st More

by Davegvg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Nelson
Mar 21, 2019 -

Lexus Santa Monica responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

March 17, 2019

Excellent The easiest transaction with what I was looking for +. I thought I covered it with 10 words. I was very pleased. I will definitely recommend Lexus of More

by Ignatz69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sanchez
Mar 18, 2019 -

Lexus Santa Monica responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

March 16, 2019

No questions, just fixed it I had a puncture in one tire. I saw Patrick, told him I had tire insurance and he called Moses to take pictures to show the insurance company and foun More

by Lexus#7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Levenson,Moses
Mar 18, 2019 -

Lexus Santa Monica responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

...
24
...