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Lexus Santa Monica

Santa Monica, CA

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rated
1,309 Reviews

1501 Santa Monica Boulevard

Santa Monica, CA

90404

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1,309 Reviews of Lexus Santa Monica

February 16, 2019

They keep you coming back This is my 5th Lexus from Lexus of Santa Monica and it has been an amazing experience. They have been flawless from initial sale, through service and More

by PaulC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriane Marmolejo , Richard Doherty, Bob Uchida
Feb 20, 2019 -

Lexus Santa Monica responded

Thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

February 14, 2019

Friendly service and very time saving experience I walked in dealership and asked for Roxy. She had the car ready outside the parking lot. After tested driving it together with Gabriel's detail expl More

by kin_chan99@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel, Julie, Roxanne Colatrella
Feb 14, 2019 -

Lexus Santa Monica responded

On behalf of everyone here, thank you for your feedback in this 5-Star review! We are glad your needs were met and that our team was such a great help.

February 14, 2019

Service Lexus Armando was super helpful. Even though I arrived early, I was taken care of. Armando was friendly, helpful, and great to work with. Santa Monica Lexu More

by balloons1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Cordon
Feb 14, 2019 -

Lexus Santa Monica responded

Thank you for sharing your positive experience! We look forward to seeing you the next time your car needs service.

February 13, 2019

Taken care of When I take my car to Lexus Santa Monica, I know that I will be taken care of. They take care of what I go in for, and call me for any other service More

by proud Lex owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Morales, Eddie Barajas, Angel Vasquez, Daniel Cabrera, Richard Doherty, Ruben Loredo, Oscar Romero
Feb 14, 2019 -

Lexus Santa Monica responded

Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

February 09, 2019

Polite knowledgeable and professional staff. All of the staff that we worked with interacted with each other as a team, which in turn translates to a seamless and pleasant buying experience. I More

by Rmaher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Dishner, Matthew Unger, Paul Pourhashem
Feb 12, 2019 -

Lexus Santa Monica responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that our team took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

February 08, 2019

Excellent Stay Hoss was friendly and extremely knowledgeable. And the finance team got me in and out the door without a problem. It was a great experience. More

by timk1010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hoss Alla
Feb 12, 2019 -

Lexus Santa Monica responded

Thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit. We look forward to the opportunity to assist with any service your car might need in the future.

February 04, 2019

Seamless Could not have been better. I enjoyed the whole process. I would highly recommend Lexus Santa Monica. This is our second Lexus and cant wait for the n More

by Mike S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Pourhashem
Feb 07, 2019 -

Lexus Santa Monica responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

February 03, 2019

Excellent service Made a same day appointment and was in and out with car maintenance and recall programming done to perfection in under 3 hours! The team from greetin More

by Jlorcher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
Feb 05, 2019 -

Lexus Santa Monica responded

Thank you for your time and feedback. We are pleased to hear that we were able to fix your vehicle, quickly and conveniently. Please contact us again should you have any further issues.

February 01, 2019

Easy, honest, fair and friendly The experience of buying our new car was flawless. It had been over 10 years since we bought a car. Simon and his team made the experience a very ple More

by Harvey and Jackie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Simon Greenberg, Alex Morales, Matthew Unger
Feb 05, 2019 -

Lexus Santa Monica responded

Congratulations on your new vehicle! Simon and Alex are great assets to our team and will be happy to hear about your positive experience. Have fun cruising around in your new car!

February 01, 2019

Ron Holbrook is the best! This is our 4th Lexus that we get from Ron and it has always been an easy transition. He is very patient and makes you feel valued as a part of the Le More

by JPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Holbrook
Feb 05, 2019 -

Lexus Santa Monica responded

On behalf of everyone here, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

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