Lexus Santa Monica

Lexus, more than just a great car,it is terrific service Recently put my RX 450h in for its 75,000 mile service and was once again blown away with the commitment to support expressed by the Santa Monica team Recently put my RX 450h in for its 75,000 mile service and was once again blown away with the commitment to support expressed by the Santa Monica team. From the greeting on the driveway to the personal consult from Doug it was "white glove" all the way. But that is what keeps me to the brand, this is my 3rd RX and second hybrid. The cars have been faultless and the service is consistently great.. Thank you Lexus and the SM team. More

Great service Love my long time Lexus dealer. Angel Vasquez always takes great care of me. And does exactly what he says he going to do. No tricks or gimmicks. Love my long time Lexus dealer. Angel Vasquez always takes great care of me. And does exactly what he says he going to do. No tricks or gimmicks. I'm buying my next car from them. More

Awesome, quick no nonsense purchase :) This was our 2nd purchase from this dealership, we went to Enrique whom we felt very comfortable with from the first time around. We appreciate his kn This was our 2nd purchase from this dealership, we went to Enrique whom we felt very comfortable with from the first time around. We appreciate his knowledge and expertise of the Lexus brand and most of all his ability to get the deal done! No games or gimmicks just an efficient transaction. I will continue to recommend Santa Monica Lexus and Enrique to my friends and family. More

Problem with new iPhone and my 2007 LS 460L As you can see I have had a Lexus for a while and my Wife has had them longer than me. we have bought several cars a Santa Monica Lexus. Once i found As you can see I have had a Lexus for a while and my Wife has had them longer than me. we have bought several cars a Santa Monica Lexus. Once i found Enrique Carvajal, 8 years ago, I never looked any further. He is the best I have ever seen and treats you like a guest in his home, and is more knowledgeable than any sales person i have ever met. I usually don't take the time to write this stuff, but wait until you hear what Enrique did today. When I called him and told him about my problem with new iPhone, he took the time to try and help me over the phone. When that didn't work, he drove to my house during his lunch break and helped me to get it fixed. Now remember, he is in sales and this was above and beyond. This is the kind of person he is. Santa Monica Lexus is very lucky to have him on their team. I will never go anywhere else or deal with any other sales person. More

Doug was personal and kind Doug Elliott was so great with me. I have a 2007 Lexus RX400h that I purchased almost new from this dealership. He worked hard to find a way for me to Doug Elliott was so great with me. I have a 2007 Lexus RX400h that I purchased almost new from this dealership. He worked hard to find a way for me to have some expensive repairs that were need covered under the warrantee. I really appreciated the personal attention he paid to me. I also loved the Chocolate Chip cookies in the waiting room. They washed my car too. More

excelent It was a pleasure to have Bob Lattimore help me get a new Lexus after having one for almost four years and Bob really helped me make the good deci It was a pleasure to have Bob Lattimore help me get a new Lexus after having one for almost four years and Bob really helped me make the good decision to get the next one, Doris Gordon More

Excellent service, great communication. Doug Elliott handled my 50,000 mile service in a friendly and completely professional manner. He was efficient and kept me informed as needed, which Doug Elliott handled my 50,000 mile service in a friendly and completely professional manner. He was efficient and kept me informed as needed, which I especially appreciate. He also applied the appropriate available discount seamlessly. More

Outstanding service John Lurch was outstanding. Our Lexus CT was ready much earlier than expected and I beat rush hour home! Our car was washed and sparkling John Lurch was outstanding. Our Lexus CT was ready much earlier than expected and I beat rush hour home! Our car was washed and sparkling More

Enrique Carvajal is the BEST! Excellent service and great communication with Enrique Carvajal. Enrique was so sweet and patient with me. I can be a little scary when buying a new Excellent service and great communication with Enrique Carvajal. Enrique was so sweet and patient with me. I can be a little scary when buying a new car, I don't like it at all. However, I did like the dealership. It was clean and has comfortable seating when waiting for decisions to be made. I received top service from Enrique Carvajal who treated me like a human being and not "here comes the next victim"....lol...he was great. I'll be seeing him again in 3 years. More

Best for 10 years, Enrique Carvajal About 10 years ago, I had leased two Lexuses from Lexus of Santa Monica but felt that the quality of my service experience declined,, and so I decid About 10 years ago, I had leased two Lexuses from Lexus of Santa Monica but felt that the quality of my service experience declined,, and so I decided to try another brand and just turn in my car. It was then that I met Enrique Carvajal, who was kind and helpful, even as I was leaving Lexus of Santa Monica. I asked him for a card, in case I ever decided to come back. Two years later, I was back and leased my first of three cars from him. Each experience was a pleasure; Enrique is knowledgeable, helpful and personable.. I recommend him whenever I can and each person to whom I have recommended him, has had an incredibly satisfying experience. I cannot imagine buying a car from anyone else More