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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
905 Reviews

905 Reviews of Lexus of Cerritos - Service Center

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August 31, 2025

I had to have my car repaired due to a number of issues during the inspection, and they suggested and explained the best method, so I was able to feel at ease and decide to have my car repaired. The langua More

by BO KIM
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
JAFF CHUNG AND HANNA
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August 23, 2025

Quick and efficient services. Service Rep, Amanda M.,very friendly and knowledgeable. Flexible appointment time More

by tc2509
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda M.
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Aug 26, 2025 -

Lexus of Cerritos responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Cerritos. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2025

Omg I love Lexus of Cerritos customer services, absolutely awesome pleasent best service hands down. Thanks to MsGenesis, such a beautiful person,, outstanding professional young lady. I’ll recomme More

by Sistacollins1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis Muniz
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Aug 21, 2025 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

August 08, 2025

Sharon, our Service Advisor is very professional, kind and gentle. He gave us really good advise, and answer us questions with patience. That really makes us feel comfortable to drive our car to Lexus of More

by Rico Chou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon Mathew
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Aug 11, 2025 -

Lexus of Cerritos responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Cerritos! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2025

Richard, our Service Advisor is very nice, knowledgeable and helpful. My husband and I will recommend him to our family members who own Lexus. More

by Lan
Recommend Dealer
Yes
Employees Worked With
Richard Garcia
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Aug 04, 2025 -

Lexus of Cerritos responded

Hi Lan, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2025

Lara was very helpful and the service just what was needed. The whole experience was pleasant. More

by Jackpotbud
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
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Aug 03, 2025 -

Lexus of Cerritos responded

Thanks so much for the warm recommendation of the team here at Lexus of Cerritos. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2025

Excellent customer service. Lara answered all my questions, and I felt comfortable how she answered them. More

by mjcabrera78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara
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Jul 30, 2025 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 28, 2025

Superior, Knowledgeable, and expedient Customer Service. Worked with my budget. I’m grateful and thankful. More

by I’m Grateful
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Nielson
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Jul 28, 2025 -

I’m Grateful responded

Laura. I thank you for your kindness and expertise. I was scared because I didn’t have lots of money. However, You and Lexus worked with me and my budget and blessed me with a complimentary maintenance service. Thank you Lexus for helping the everyday people (like me) who work hard and still have struggles. I need my car to go to work and Lara Nielson, the mechanics and Lexus made it possible. Thank you I’m GRATEFUL 🙏😊

July 26, 2025

Excellent customer service, on time. Friendly staff. Good cofee and chips. Will appreciate receiving reminders for service. More

by ramk44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anais soto
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Jul 28, 2025 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 16, 2025

My experience was Good and fast the gentleman was very professional and explain everything in details I was really happy with my service More

by Rita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Report | Print
Jul 17, 2025 -

Lexus of Cerritos responded

Hello Rita, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

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