Read Reviews Lexus of Cerritos

Lexus of Cerritos

Lexus of Cerritos

18800 Studebaker Rd
Cerritos, California 90703


Sales: (877) 205-0364
Service: (562) 677-7550

Lexus of Cerritos
Manufacturer: Lexus

Write a ReviewWrite a Review

  • Customer Service:

    5.0
  • Quality of Work:

    5.0
  • Friendliness:

    5.0
  • Overall Experience:

    4.9
  • Pricing:

    4.8

24-Month Rating

based on 805 reviews

4.9

4.9 out of 5

822 lifetime reviews

Lexus of Cerritos

Cars For Sale by this Dealer

Need a New Car?



Lexus of Cerritos

This dealership is not an active DealerRater® Certified Dealer.

Find a Certified Dealer near me

Write a review of Lexus of Cerritos





Is this your Dealership?
Learn about our award-winning Certified Dealer Program and claim this page.

Our Location

Posting hours of operation is available exclusively to our Certified Dealer members.

Listing amenities is available exclusively to our Certified Dealer members.

PTAMOMSSP
5/21/2013 1:35:31 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jin Lee
Bashir Kabbini
Katina Arabatzis
Sarah Ventresca
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Cerritos:

Wow, what a great experience. I was greeted by Jin Lee the first time I went to look at the vehicle I wanted to purchase. A couple of weeks later I went to another dealership and was not happy, so I went back to look for Jin. He was very knowledgeable, patient, courteous, friendly and just totally AWESOME. He did not hesitate to make me feel special. Then I had a little problem with my credit report due to a freeze I had put on due to my purse being stolen and that's when I meet Bashir Kabbani (finance). He worked with me and the problem went away. Next came Katina Arabatzis in finance, she was very down to earth and made sure I understood all I needed to. Finally I met Sarah Ventresca in service when I went to have the final touches put on my car (tint, lojack, permaseal). I was in and out with my loaner vehicle in no time. Sarah also called and kept me posted on the items being done. Every step of the way I was informed. I am surely raving about the whole experience. Thank you for making my experience an awesome one.

Was this review helpful to you?    Yes | No

Twitter
zpearson
5/20/2013 1:26:20 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allen Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexus of Cerritos:

This was a most pleasent experience Allen Johnson greeted me at the door and I was treated like a queen from then on. He understood my problems with my current car and lead me to a great ES 350 he did not try to sell me over my budget and when I said I was not ready he just said he would be there when I needed him which was the next day I went and bought my new car.

Allen introduced me to all the members of the lexus team and gave me the card of anyone I might need. It was an altogether pleasant supprice that it all went so smooth.

So far i am very pleased with everything Allen Johnson has done. If you are looking for a 10 in experiences you will be supprised with the 20 you get!!!

Sincerely,

Mary pearson
562-423-0846

Was this review helpful to you?    Yes | No

Twitter
Ls460lexus
5/14/2013 3:31:29 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sterling
  • Customer Service:

    4
  • Quality of Work:

    3
  • Friendliness:

    5
  • Overall Experience:

    3
  • Pricing:

    5
  • Overall Score:

    4.0

My Review Of Lexus of Cerritos:

The salesman I had an appt with was not there even though I talked to him the dat before. The salesman that did help me didn't give me a an orientation to the car. I knew it was the car I wanted but had to go thru manual to learn about the car. I guess I should do my homework first.

Was this review helpful to you?    Yes | No

Twitter
Sdrjo6j
5/13/2013 6:30:14 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allen Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Cerritos:

My overall experience of buying a car from Lexus of Cerritos was 5 Stars! My salesman Allen Johnson, was very professional and knowlegable. He was friendly and didn't make me feel pressured into buying a car. He answered all my questions and explained everything to my satisfaction. I got the car I wanted at the price I wanted and was very happy by the way the entire lexus staff treated me! I would highly recommend buying a car at Lexus of Cerritos.

Was this review helpful to you?    Yes | No

Twitter
scittyg
5/13/2013 12:26:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Allen Johnson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Cerritos:

We came to the dealership with a specific car in mind. Our sales person was very pleasant, had tons of knowledge regarding our car & was very helpful in hepling us to make our decision. He never pressured, and actually just let my wife and I make up our own minds. I don't really care for the hard sales. As a matter of fact, I would have walked away w/ a hard salesman. But, again, I never once felt pressured, & really felt comfortable about the whole experience. Even the finance man, Sam Cho I believe, was easy to work with. Overall, it was the easiest, most pleasant car purchase I've experienced, and I've bought a few over the years. We walked away with the car we wanted & purchased it at the price we wanted. Thank you very much.

Was this review helpful to you?    Yes | No

Twitter
PorscheLee
5/12/2013 2:46:40 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Martin Riad (Sales) Katina and Sam (Financing Department)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexus of Cerritos:

Martin was very helpful with explaining the features of the Lexus IS 250. They were very efficient at this dealership as well. From the moment I walked in until the moment I left with the care was a short period of time, not taking up my entire day :-). Sam and Katina in the finance department were also very helpful. I would recommend anyone in the market for a new car to visit this location.

Was this review helpful to you?    Yes | No

Twitter
carbuyer221
5/10/2013 8:19:22 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sterling Williams
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Cerritos:

Friendly service, knowledgeable staff. Great price on a great car. Would recommend the location to anyone. Am glad I chose to look at this location.

Was this review helpful to you?    Yes | No

Twitter
Vijaygr
5/9/2013 3:25:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Desmond E Thompson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Lexus of Cerritos:

The overall experience was very good. Dealership is conveniently located. Staff is helpful. Desmond was there to assist us on his day off. We received a good offer for our trade in. Wish the price on the car we bought was a bit aggressive but we're satisfied with the purchase, esp since we got the color and interior we love.

Was this review helpful to you?    Yes | No

Twitter
drmgrl1126
5/8/2013 11:35:08 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Desmend Thompson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Cerritos:

Awesome experience ! Desmond is a quality representation of Lexus of Cerritos. His professionalism exceeded my expectations. His empathy to my needs made me feel at ease with my purchase. I have and will continue to recommend him .

Was this review helpful to you?    Yes | No

Twitter
mbaizeng
5/8/2013 6:46:15 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Lexi Tra
Bashir Kabbani
David Shin
Walid Sarsak
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Lexus of Cerritos:

I had just moved to California when I was looking for a car, and I visited about 7 BMW & Lexus dealerships so I can find the best deal and test drive the cars. The Lexus in Cerritos was my last stop. I have to say, I have never met friendlier and more helpful people. They gave me the best deal on a car, and were there to answer all my questions. The price I got was below all other dealerships. I felt that I had to share this experience to save people some time. It wasn't easy for me to go from one dealership to another and spend hours, especially that I was new to the area and needed help finding my way around. I would recommend visiting them, and you can judge for yourself.

Was this review helpful to you?    Yes | No

Twitter

Reviews 11-20 >>