Wow, what a great experience. I was greeted by Jin Lee the first time I went to look at the vehicle I wanted to purchase. A couple of weeks later I went to another dealership and was not happy, so I went back to look for Jin. He was very knowledgeable, patient, courteous, friendly and just totally AWESOME. He did not hesitate to make me feel special. Then I had a little problem with my credit report due to a freeze I had put on due to my purse being stolen and that's when I meet Bashir Kabbani (finance). He worked with me and the problem went away. Next came Katina Arabatzis in finance, she was very down to earth and made sure I understood all I needed to. Finally I met Sarah Ventresca in service when I went to have the final touches put on my car (tint, lojack, permaseal). I was in and out with my loaner vehicle in no time. Sarah also called and kept me posted on the items being done. Every step of the way I was informed. I am surely raving about the whole experience. Thank you for making my experience an awesome one.

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This was a most pleasent experience Allen Johnson greeted me at the door and I was treated like a queen from then on. He understood my problems with my current car and lead me to a great ES 350 he did not try to sell me over my budget and when I said I was not ready he just said he would be there when I needed him which was the next day I went and bought my new car.

Allen introduced me to all the members of the lexus team and gave me the card of anyone I might need. It was an altogether pleasant supprice that it all went so smooth.

So far i am very pleased with everything Allen Johnson has done. If you are looking for a 10 in experiences you will be supprised with the 20 you get!!!

Sincerely,

Mary pearson
562-423-0846

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The salesman I had an appt with was not there even though I talked to him the dat before. The salesman that did help me didn't give me a an orientation to the car. I knew it was the car I wanted but had to go thru manual to learn about the car. I guess I should do my homework first.

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My overall experience of buying a car from Lexus of Cerritos was 5 Stars! My salesman Allen Johnson, was very professional and knowlegable. He was friendly and didn't make me feel pressured into buying a car. He answered all my questions and explained everything to my satisfaction. I got the car I wanted at the price I wanted and was very happy by the way the entire lexus staff treated me! I would highly recommend buying a car at Lexus of Cerritos.

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We came to the dealership with a specific car in mind. Our sales person was very pleasant, had tons of knowledge regarding our car & was very helpful in hepling us to make our decision. He never pressured, and actually just let my wife and I make up our own minds. I don't really care for the hard sales. As a matter of fact, I would have walked away w/ a hard salesman. But, again, I never once felt pressured, & really felt comfortable about the whole experience. Even the finance man, Sam Cho I believe, was easy to work with. Overall, it was the easiest, most pleasant car purchase I've experienced, and I've bought a few over the years. We walked away with the car we wanted & purchased it at the price we wanted. Thank you very much.

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Martin was very helpful with explaining the features of the Lexus IS 250. They were very efficient at this dealership as well. From the moment I walked in until the moment I left with the care was a short period of time, not taking up my entire day :-). Sam and Katina in the finance department were also very helpful. I would recommend anyone in the market for a new car to visit this location.

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Friendly service, knowledgeable staff. Great price on a great car. Would recommend the location to anyone. Am glad I chose to look at this location.

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The overall experience was very good. Dealership is conveniently located. Staff is helpful. Desmond was there to assist us on his day off. We received a good offer for our trade in. Wish the price on the car we bought was a bit aggressive but we're satisfied with the purchase, esp since we got the color and interior we love.

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Awesome experience ! Desmond is a quality representation of Lexus of Cerritos. His professionalism exceeded my expectations. His empathy to my needs made me feel at ease with my purchase. I have and will continue to recommend him .

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I had just moved to California when I was looking for a car, and I visited about 7 BMW & Lexus dealerships so I can find the best deal and test drive the cars. The Lexus in Cerritos was my last stop. I have to say, I have never met friendlier and more helpful people. They gave me the best deal on a car, and were there to answer all my questions. The price I got was below all other dealerships. I felt that I had to share this experience to save people some time. It wasn't easy for me to go from one dealership to another and spend hours, especially that I was new to the area and needed help finding my way around. I would recommend visiting them, and you can judge for yourself.

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