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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
881 Reviews

881 Reviews of Lexus of Cerritos - Service Center

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December 23, 2024

They keep up on the state of the vehicle and offer easy appointments. All the staff seems dedicated and friendly More

by pathvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilsen
Report | Print
Dec 25, 2024 -

Lexus of Cerritos responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2024

1replace only take 2 minute so i'm so pleased and go to work right away. thank you for doing good job More

by hemsusie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
rick
Report | Print
Dec 22, 2024 -

Lexus of Cerritos responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 10, 2024

Great dealership, very professional service with great customer service, Lara Nielsen helped me and i have to say, just because of consultants like her, I’m Lexus’s customer for over 15 years! She has bee More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara Nielsen
Report | Print
Dec 13, 2024 -

Lexus of Cerritos responded

Hi Greg, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 07, 2024

Customer service is amazing! !!! I would highly recommend coming here. I have bought 3 cars from them . They always took care of me. More

by Idktonic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aurora
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Dec 12, 2024 -

Lexus of Cerritos responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 06, 2024

Very perfusional, great customer service above and beyond with customer care. I really felt welcome here More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharon, Brianna
Report | Print
Dec 11, 2024 -

Lexus of Cerritos responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 05, 2024

Rosel Leo samala is a very friendly, honest and respectful to his client he is an asset to the company. More

by Nilda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Dec 08, 2024 -

Lexus of Cerritos responded

We are pleased to hear you had such a positive experience with us, Nilda! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 04, 2024

I had great help from Fabian through the while processes and Brian was a huge help in the parts department super nice and friendly. I recommend this location. More

by Jazzystar85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian castolo
Report | Print
Dec 05, 2024 -

Lexus of Cerritos responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Cerritos and we hope to be of service again in the future.

November 25, 2024

Everyone was very helpful during my visit. I worked with Hanna in Service who was very nice & personable. More

by jackpot814
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanna
Report | Print
Nov 28, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 23, 2024

Thank you Lexus for taking care of your customers. My service advisor Lara Nielson always provides great customer service. More

by luv4greens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lara Nielson
Report | Print
Nov 26, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 18, 2024

Rosel leo was my service advisor He did very well and will ask for him in the future thank you very much More

by angiedelacruz562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel
Report | Print
Nov 21, 2024 -

Lexus of Cerritos responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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