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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
881 Reviews

881 Reviews of Lexus of Cerritos - Service Center

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October 17, 2024

Eli Sanchez was wonderful. Really good service and will be coming back for my future services More

by kristykhunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eli Sanchez
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Oct 20, 2024 -

Lexus of Cerritos responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 14, 2024

Rosel was the best at getting me setup with my service and letting me know what maintenance will be needed in the future and by when. More

by Ruben G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosel Leo Samala
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Oct 18, 2024 -

Lexus of Cerritos responded

Ruben, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

October 14, 2024

First time having to come in for a maintenance and Amanda was amazing. She did a great job giving me the run down of my car service. 10/10 lexus of cerritos More

by zitlaly gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Maldonado
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Oct 18, 2024 -

Lexus of Cerritos responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

October 14, 2024

My service advisor Joe Avila is always available. Always returns my calls. And recommends the best service for my vehicle. Always with a smile on his face. More

by janetdiaz678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Oct 17, 2024 -

Lexus of Cerritos responded

Hello, we're happy you found Joe to be so supportive during your experience here at Lexus of Cerritos. If you ever need help, just give us a call. Happy motoring!

October 13, 2024

i had a fantastic experience at Lexus of Cerrritos. ..Service Manager Joseph was spectacular and highly professional. More

by maraveltr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Oct 18, 2024 -

Lexus of Cerritos responded

Hi, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2024

Best customer service 100% always gonna ask for Russell very informative knowledgeable and respectful to the customer More

by bogsame10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell
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Oct 18, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 11, 2024

Great customer service! Very down to earth and helpful to answer any questions! Richard is the greatest! More

by serviceandquality
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Neilson
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Oct 15, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 11, 2024

Very quick, kind curious and professional in helping to locate my Nori Green touch up paint! Jose G. , assisted me today! More

by Sabrinamayland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose G
Report | Print
Oct 15, 2024 -

Lexus of Cerritos responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 10, 2024

A wonderful place to service my car. Staff is so friendly and so knowledgeable and helpful More

by alicheaact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Avila
Report | Print
Oct 13, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

October 10, 2024

My service writer, Dorothy Lunney, is a congenial, knowledgeable and efficient contact. She is always smiling and ready to go beyond the regular requirements of her job. I understand my car and its ca More

by redroady
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney
Report | Print
Oct 13, 2024 -

Lexus of Cerritos responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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