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Lexus of Cerritos - Service Center

Cerritos, CA

4.8
886 Reviews

886 Reviews of Lexus of Cerritos - Service Center

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February 09, 2012

I had to take our vehicle in for service and met Mr. Jamie Lee. I was very impressed by how quickly I was called after I dropped off the vehicle. I told him that I did not have an appointment. He insi More

by wwilliams562
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
February 09, 2012

Service is always excellent. My service rep (Ms. Lunney) is very helpful with an exceptional attitude and enthusiastic personality. Service has always been very professional and timely.I have previously and More

by Latham09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 08, 2012

Dorothy is an excellent Rep , trustworthy. I feel comfortable to have her look after my car . She explained my doubt clearly and very patient. She works professionally and friendly. More

by mfchow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 08, 2012

Working with Dorothy in service is always a pleasure. She returns calls promptly and is always attentive to the service issues at hand. Lexus of Cerritos has a service advisor gem with Dorothy Lunney. More

by davidallan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 08, 2012

We are very pleased with the service we receive at Lexus of Cerritos. They are very courteous and go out of their way to make the customer happy. We are very happy with the Lexus that we drive. We would More

by jhouska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lum, Dorothy Lunney
February 08, 2012

I used to go to Lexus of Glendale but the car I bought from them broke down near Cerritos. Lexus towed it to Cerritos and Jamie Lee attended to it. It was the best service experience I've ecnouctered. E More

by 777agsterh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
February 07, 2012

I'd like to thank Sarah Ventresca in particular for doing a great job at taking care of me as a customer. She quickly responded to my concerns and did all she could to satisfy me as a Lexus customer. Thank y More

by ndesilva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ventresca, Sarah Ventresca
February 07, 2012

I `am very happy with Dorothy how she treats the customers, she is friendly and provided me with a very good service. excellent job.i will recommend it to my friends More

by Ricardo 12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dorothy Lunney, Dorothy Lunney
February 07, 2012

I have worked with Jamie Lee for several years. He is always friendly, helpful, informative, and welcoming. I always ask for him as I know I will always receive accurate information, and I know my car wi More

by dmccracken
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
February 07, 2012

Lexus of Cerritos provide exceptional service. Bring Lexus of Cerritos provide exceptional service. Bring vehicle to the car dealership or any repair shop is pain in the neck but by service consultan More

by Stinker267
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Lee, Jamie Lee
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