Lexus of Cerritos - Service Center

I always come to this dealer. They are very friendly n professional. Price are very reasonable. In addition, they service lot of selection of soft drinks:) professional. Price are very reasonable. In addition, they service lot of selection of soft drinks:) More

I've bought(leased) 4 Lexus' since 2000 and all 4 have been under the service care of Dorothy. Need I say more?? I obviously think she's a great advisor and really appreciate the way she takes care of me been under the service care of Dorothy. Need I say more?? I obviously think she's a great advisor and really appreciate the way she takes care of me with my busy schedule. More

the service i got from Dorothy is great! i do not have to wait for long time to get service and pick up the car, she well organized everything for customer. thanks Dorothy! wait for long time to get service and pick up the car, she well organized everything for customer. thanks Dorothy! More

Lexus of Cerritos and associate Jamie Lee consistently 'go that extra mile' in the areas of customer service and satisfaction. I am always impressed by their efficiency, courtesy and willingness to accom 'go that extra mile' in the areas of customer service and satisfaction. I am always impressed by their efficiency, courtesy and willingness to accomodate. Again, I come away being a completely satisfied customer! Thank you! More

Dorathy Luney was one of the best and friendly service representative I have seen and she takes good care of her customers. She explains the service in detail and takes time to connect with the customer a representative I have seen and she takes good care of her customers. She explains the service in detail and takes time to connect with the customer and I would certainly recommend her. More

I regularly return to Lexus of Cerritos for all routine service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way service because I completely trust Brian Kim, the Service Advisor. In my experience over the past four years, Mr. Kim has always gone out of his way to make certain I fully understand the vehicle and the particular service requirements. Because he is trustworthy and accommodating, I even choose to have my Lexus detailed twice a year at the dealership. More

Mr. Lee is the only service consultant I trust. He's always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. always thorough, accomodating, polite, and professional. I guarantee his excellent service has my business going forward. Thank you Mr. Lee. More

I have purchased 2 cars from this dealership. I bought my second car from Lexus of Cerritos because of the excellent service I have received from my Servcie Advisor Dorothy Lunney over the many years I have second car from Lexus of Cerritos because of the excellent service I have received from my Servcie Advisor Dorothy Lunney over the many years I have dealt with her. She is very pleasant all of the time and she treats me with respect on every visit. She makes sure that my car is taken car in a timely manner. My visits all always a pleasure even though I have to wait I can always go to the mall. I have even noticed that she basically treats all of her customers the same. It is great to have her a my Service Advisor it makes the whole service experience a pleasure. She does excellent customer service. More

The employee that worked with us was very wonderful. Not only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. only was she extremely accommodating, but she was also very friendly. She took care of everything that we needed and gave us excellent service. More

I purchased my car in July 2010 and have worked with the service department on two occasions since my purchase. On both occasions I have had the pleasure of working with Jimmy Chuong. He has been consistent service department on two occasions since my purchase. On both occasions I have had the pleasure of working with Jimmy Chuong. He has been consistently friendly, helpful and has done a great job at answering all the questions and concerns I have had. I would definitely recommend him to anyone with service needs as he makes the experience comfortable for those apprehensive about dealership service. He is definitely the guy to see! More