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Lexus of Cerritos - Service Center
Cerritos, CA
881 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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881 Reviews of Lexus of Cerritos - Service Center
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April 21, 2004
This dealership is very friendly when you go it....but that is strictly lip service. They are horrible at follow up warranty service. They don't follow through with the work, and are lousy at returning that is strictly lip service. They are horrible at follow up warranty service. They don't follow through with the work, and are lousy at returning phone calls. Three calls into their customer relations officer have gone unanswered. I would not buy from this dealership again, and will not take my car back there for service. I like my car, but after this experience would not buy another Lexus. More
by Abishop
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Service Department
