Lexus of Chester Springs

We are thrilled with our new car purchase at Lexus of Chester Springs. It was a pleasure working with Joshua Copeland, Maryann Lonett, Michele Perez and Tom Martellacci. They are professional, friendly, Chester Springs. It was a pleasure working with Joshua Copeland, Maryann Lonett, Michele Perez and Tom Martellacci. They are professional, friendly, knowledgeable and excellent all around. They addressed all our questions and concerns and had the exact vehicle we wanted in their inventory. They gave us the best price and a fair price for our trade in. This was a smooth process and we couldn't be happier. We came all the way from NYC (4 hours round trip) and they made sure we were ready to hit the road. Highly Recommended! More

Friendly, personalized service Friendly and knowledgeable staff. Craig was easily available by phone for questions and very accommodating. He came in on his evening off to finalize Friendly and knowledgeable staff. Craig was easily available by phone for questions and very accommodating. He came in on his evening off to finalize the sale! More

Incredible Service I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I wa I had a problem with my Toyota RAV 4 LE 2018 hybrid. Frustrated with the dealership, I called Lexus of Chester Springs and spoke with Michelle. I was online and, together we discussed the car I picked out. We made the down-payment via credit card that day and, working with Alvan and Michael, I was able to close on the car the next day. They took care of my problem Toyota and I drove off with a beautiful car and an extremely pleasant sales purchase experience. This was an extraordinary event for me but they made it seem as if it's what they do every day. Before the Toyota, we had Lexus from this dealership, so I knew I would be treated well. I never expected this over-the-top treatment and I will never again try another car or another dealership. Lexus of Chester Springs, thank you! More

Horrible customer service My 2015 Lexus said "traction control off, see dealership." I immediately took it to the dealership and it was there for 3 days. I barely got any updat My 2015 Lexus said "traction control off, see dealership." I immediately took it to the dealership and it was there for 3 days. I barely got any updates, but eventually was told that it was the water pump. I went to pick up my car and not even 100' down the road it slammed into emergency break and the computer would not allow me to shift to neutral to even have someone push me to the side of the road. It was extremely scary and dangerous. They did not seem too concerned and still do not know the issue. More

Driving My First Lexus! From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and t From the moment I walked into the dealership I was greeted with a friendly welcome and excellent customer service. The dealership was impeccable and the knowledge of staff was amazing. When Garrett did an overview of my new car he was extremely helpful. I look forward to doing business there again! More

Steve V- Excellent Customer service ! i had an awful experience from a different dealership. After bringing my vehicle to Lexus of Chester springs and working with a Steve V, my mindset ab i had an awful experience from a different dealership. After bringing my vehicle to Lexus of Chester springs and working with a Steve V, my mindset about dealerships in general was turned completely around. Steve went above and beyond to make sure I had a positive experience and that everything was taken care of the right way. This dealership has integrity which is hard to come by these days. I will be returning for any future service needs. Thanks steve! More