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Lexus of Cleveland
Cleveland, OH
3,381 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back.
Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,381 reviews
November 12, 2025
Great experience every time, wonderful staff and top notch service. I Highly recommend this dealership to friends and family. notch service. I Highly recommend this dealership to friends and family. More
by Sam
November 12, 2025
Out of all my car buying experiences, this is the only one that didn’t give me Buyer’s remorse in anyway. Simon was a professional through and through and made the buying experience completely seamless an one that didn’t give me Buyer’s remorse in anyway. Simon was a professional through and through and made the buying experience completely seamless and painless. I highly recommend him and the Lexus team at Cleveland Metro Lexus. More
by Dan
November 11, 2025
Abed is fantastic. Fair and open. He has worked with ne for nearly 10 years. Thee purchases. He has been great. I highly recommend Fair and open. He has worked with ne for nearly 10 years. Thee purchases. He has been great. I highly recommend More
by goinblynd
November 09, 2025
I recently purchased a new Lexus. Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the Simon was my salesman, and because my vehicle was shipping from Japan, it was a journey to get here! But Simon communicated with me throughout the process and was wonderful to work with! It was also a pleasure working with Dave in Finance as well as Tysean, the delivery specialist who walked me through everything I needed to know before taking my first drive! I had a recent visit to the Service Department for a minor wheel scuff (I am very grateful to Dave for highly suggesting the tire/wheel protection!). It has already rescued me and will teach me to stay away from the fast-food drive-thru! (I hit the curb turning the drive-thru corner.) That's where Adam, in service, comes in. Adam was personable, professional and answered all my questions without rushing me. Yes, this is a long review, but I wanted to cover everything! A shout-out also goes to Donna - the receptionist! She answers the telephone in a lovely voice and has a pleasant personality to greet you as you arrive at the dealership. Thank you Lexus of Cleveland! More
by JURBAN0815
Employees Worked With
Other Employees :
Donna - Receptionist
November 08, 2025
Easy, streamlined buying process! Candice and her GM were kind and helpful. Plus, awesome ride! I would not hesitate to do business here again. Candice and her GM were kind and helpful. Plus, awesome ride! I would not hesitate to do business here again. More
by Matt S
Employees Worked With
November 07, 2025
Dave Kantor was our sales person, he was very helpful in completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. completing the transaction. There was no back-and-forth long drawn out process to get the deal done. I highly recommend this dealership. More
by Markfrancisco
November 06, 2025
Great dealership! Always has the latest cars, and the staff is amazing to work with - especially Abed! Always has the latest cars, and the staff is amazing to work with - especially Abed! More
by bethanysteele.1
November 05, 2025
Fast and friendly service vehicle was diagnosed correctly and runs great reasonable prices, Vehicle was clean upon pick up and runs great reasonable prices, Vehicle was clean upon pick up More
by Val
November 04, 2025
Great experience working with Lexus of Cleveland, our sales associate Dave Kantor, and the rest of the team! sales associate Dave Kantor, and the rest of the team! More
by Lak.13
November 02, 2025
Very professional, pleasant staff, well organized. Our sales rep Simon K couldnt have been any better. He was on top of the transaction and worked tiresly to get the vehicle we wanted. Thanks to all Our sales rep Simon K couldnt have been any better. He was on top of the transaction and worked tiresly to get the vehicle we wanted. Thanks to all at the dealership who made this possible. X thanks Simon More
by Chuck
