Lexus of Cleveland

Very professional. The staff is very courteous and treat you like you matter. You feel more like family than a customer. The staff is very courteous and treat you like you matter. You feel more like family than a customer. More

Abed Darwish was a fantastic salesperson and very knowledgeable in his field. He was a true professional and I appreciated the continual updates on my car while I waited for it to arrive. Top notch knowledgeable in his field. He was a true professional and I appreciated the continual updates on my car while I waited for it to arrive. Top notch organization and I was very pleased with the attention to detail and my overall experience at Lexus of Cleveland! More

I recently came in for service. The service included a 35,000 mile check up as well as tire rotation and oil change. The process was efficient and professional! The service included a 35,000 mile check up as well as tire rotation and oil change. The process was efficient and professional! More

Smooth transition, no preasure. Great treatment regardless of the vehicle you are getting. Abed was amazing, and recommend to anyone when buying your next lexus or car they may hav Great treatment regardless of the vehicle you are getting. Abed was amazing, and recommend to anyone when buying your next lexus or car they may have on the lot. More

The staff here is awesome, they helped me with every step and was very patient. and was very patient. More

We have been using this dealership since 2012. Our relationship with Christian has always been a significant component in why we continue to be a return customer. He is dependable and we believe Our relationship with Christian has always been a significant component in why we continue to be a return customer. He is dependable and we believe he has our best interest at heart. David Kantor was thorough in his explanation of all the necessary paperwork. Tysean was quite thorough in explaining an overwhelming amount of technology. He was very receptive to our questions. Of value to us is a good quality product, backed by outstanding customer service.That is why we choose Lexus of Cleveland. More

Christian Miller is a wonderful salesman. He is kind, professional, knowledgeable and easy to work with. He greeted us when we walked in and we instantly felt comfortable walking around with He is kind, professional, knowledgeable and easy to work with. He greeted us when we walked in and we instantly felt comfortable walking around with him. He let us explore our options with no pressure to make a decision that day. We did end up selecting a car that we liked and from that point the process was smooth. He answered all of our questions and spent a lot of time going over our options. We are very satisfied with our new vehicle and look forward to the amazing Lexus service that everyone raves about. We have recommended Christian to several people who have seen our new car; hoping they choose Lexus and Christian for their next vehicle. More

They put spark plugs in for me; 30k miles later the one plug goes bad; should have lasted at least 60k on iridium tipped sparkplugs.. took 2 days to change 1 plug..all the time no one could tell me what wa plug goes bad; should have lasted at least 60k on iridium tipped sparkplugs.. took 2 days to change 1 plug..all the time no one could tell me what was going on? . at very least, should not have charged for the plug. But at least now i have a $1000.00 spark plug in! thank goodness! More

The Lexus dealership in Brookpark was friendly and inviting! David Kantor greeted my wife and I when we arrived and was very personable and helpful. Based on what I was looking for in a car, he knew e inviting! David Kantor greeted my wife and I when we arrived and was very personable and helpful. Based on what I was looking for in a car, he knew exactly which option would be a great fit. He took time with us even at the end of the day and didn’t pressure us in to making a quick decision. Dave kept in touch with us while we were thinking about our decision. He was easy to communicate with and always responded promptly. I would definitely consider Dave and the Lexus dealership for future car purchases. More