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Lexus of Cleveland

Cleveland, OH

4.9
3,245 Reviews

13600 Brookpark Rd

Cleveland, OH

44135

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3,245 Reviews of Lexus of Cleveland

August 26, 2025

Very impressive Really took interest in my purchase and service was good. Liked free car washes. More

by Jcantlon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abed Darwish
Aug 27, 2025 -

Lexus of Cleveland responded

Your feedback makes our day! Thanks for choosing Lexus of Cleveland.

August 23, 2025

Ryan Yee is both knowledgeable about the vehicles and thorough in his communication. I have purchased two Lexus’ from Ryan and each time has been extremely easy. He goes beyond for his clients. More

by rfalbertini66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Yee
Aug 26, 2025 -

Lexus of Cleveland responded

Thank you for your continued support and kind words about Ryan! We look forward to seeing you again at Metro Lexus.

August 22, 2025

The best car buying experience! Everyone I came in contact with was professional and prepared. Ryan, Tom and Tori communicated every step in the process and it was smooth. I worke More

by TopsideCVN73
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Brennan, Ryan Yee, Tori Grinzinger
Aug 25, 2025 -

Lexus of Cleveland responded

We're glad to hear you had such a fantastic experience with Ryan, Tom, and Tori. We’re happy our team made the process smooth and transparent. See you next time at Metro Lexus! Safe travels in your new car!

August 22, 2025

The new car manager was awesome and so were Ruth and Allison . The UX HYBRID IS BEAUTIFUL More

by byused
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan, Colin Haire, Allison Smith, Tysean Yorke
Aug 25, 2025 -

Lexus of Cleveland responded

Thank you for stopping by to leave Lexus of Cleveland a wonderful review!

August 21, 2025

With Allison’s help, the car-buying process was smooth and enjoyable from start to finish. From our initial discussions through to final delivery, everything was coordinated seamlessly and handled with th More

by Jag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Weaver, Allison Smith
Aug 24, 2025 -

Lexus of Cleveland responded

Jag, thank you for sharing your experience! We love to hear Allison and the team earned five stars for their seamless and professional service. Safe travels in your new ride from all of us at Metro Lexus!

August 20, 2025

I enjoyed working with Colin and the management team. The Lexus purchase was a smooth process and very transparent. More

by Mayfield40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Brennan, James Ferguson, Colin Haire, Sarah Klein, Cameron Lara, Matt Stolarski
Aug 22, 2025 -

Lexus of Cleveland responded

Thank you for sharing your feedback about Colin and the rest of our team! We appreciate your business! Thank you for choosing Metro Lexus. See you next time!

August 17, 2025

Collin was the best in helping us get exactly what we wanted. great service,very caring when listening to us ! More

by lisa.anguilano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey, Tom Brennan, David Weaver, Colin Haire
Aug 20, 2025 -

Lexus of Cleveland responded

Lisa, we're so pleased Collin could help you find just what you were looking for at Metro Lexus. Thank you for sharing your excellent feedback with us!

August 14, 2025

Rep provided updates and listened and investigated my concerns regarding the Lexus navigation screen issue. More

by jwmarple
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
Aug 15, 2025 -

Lexus of Cleveland responded

It's great to know our team was attentive and thorough while assisting you. Thank you for choosing Metro Lexus. Let us know if you need anything in the future!

August 12, 2025

The whole entire process went so smooth. Colin, Pete and Dave were absolutely phenomenal!! I would recommend them to everyone!! More

by Mike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Mapp, David Weaver, Colin Haire
Aug 13, 2025 -

Lexus of Cleveland responded

Mike, we're over the moon to hear Colin, Pete, and Dave made your experience so smooth at Metro Lexus. Thank you for your recommendation!

August 12, 2025

The dealership is fantastic. Client focused and runs very well. I was in the specialty/Luxury Retail space for my entire career and this team works well together! Well done VP Pe More

by Tryna K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Ramey, David Weaver, Cameron Lara
Aug 13, 2025 -

Lexus of Cleveland responded

Hi Tryna, thank you for sharing your appreciation of the team, especially Peter and Terry! It's awesome to know your experience stood out in such a positive way. We'll pass along your kind words. We’re here if you need anything else in the future. - Metro Lexus

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