Lexus of Fremont

Flawless experience at Magnussen Lexus of Fremont . Excellent car selection . Fred Omar listen and helped make the experience flawless . Would highly recommend to our f at Magnussen Lexus of Fremont . Excellent car selection . Fred Omar listen and helped make the experience flawless . Would highly recommend to our family and friends ! More

In and Out I knew I was purchasing a new vehicle when I walked in. The best part about it was the whole process was only three hours. I love my new car!!! I knew I was purchasing a new vehicle when I walked in. The best part about it was the whole process was only three hours. I love my new car!!! Jim was so kind while we went through the process. I’m very happy.. Danny remembered me from the previous car I purchased and got his part done very quickly. More

New to me car Magnussen is an example of how to do things right. They understand that people are usually up tight about buying a car and deal with customers accord Magnussen is an example of how to do things right. They understand that people are usually up tight about buying a car and deal with customers accordingly. The sales person that I worked with, Gabe Hernandez understood how to deal with a skeptical customer (me) and his experience showed in the answers he gave to the questions he anticipated. A no rush test drive convinced me that the tech issues that I THOUGHT that I had with the car were easy to overcome. Consequently, I'm driving around in the nicest car that I've ever owned (ES300h). More

Second Lexus Eric is great. He helped me search for the right car and price. Also stayed late to accommodate my schedule. Follow up request also responded very qui Eric is great. He helped me search for the right car and price. Also stayed late to accommodate my schedule. Follow up request also responded very quickly. Highly recommended More

Great but Fred was a really cool guy to work with. The only ding that I have to say is the detailed job, which looked more like a simple clean than a detailed j Fred was a really cool guy to work with. The only ding that I have to say is the detailed job, which looked more like a simple clean than a detailed job. If I’ve been offered detailing. I expect detailing, not me having to clean it again after I drive off. More

Bruce is a gem! Bruce was amazing from the moment I met him. He listened and made me feel like my request were reasonable and doable. His customer service was outstan Bruce was amazing from the moment I met him. He listened and made me feel like my request were reasonable and doable. His customer service was outstanding and I honestly believe he would be a true asset to the managerial staff at Magnussen. His customer service and attentiveness was actually better than the sales manager and for that reason alone I would recommended him. More

My Magnussen experience Tristan was great in helping use secure our car and was able to get the price down lower. Also great in answering questions and trying to accommodate Tristan was great in helping use secure our car and was able to get the price down lower. Also great in answering questions and trying to accommodate your requests Danny was also great in helping us get through the finance process I a timely manner More

Left feeling a little taken advantage of So I went there because they were advertising a used Honda and I was buying a car for my mom. Salesman was nice and seemed honest. Decided to pay a li So I went there because they were advertising a used Honda and I was buying a car for my mom. Salesman was nice and seemed honest. Decided to pay a little more and but froma dealer rather than a private party for piece of mind. Should have just saved my money. I was an easy sale for them. Paid cash and also paid full price. Didn’t haggle with them. I told him just make sure you’re giving me a good car for my mom and I’ll pay your price. He assured me they will stand behind the vehicle. I paid cash late Wednesday night and got the keys and picked the car up the next morning. When I picked up the car I noticed rat a daytime running light was out on one side. Didn’t notice the night before because you couldn’t tell with the headlights on. I called the Honda dealer and found out it will be $1,200 to replace it. I called the dealer back and told them what happened. All within an hour of picking up the car. The salesman told me he was off the next two days and he would get back to me over the weekend after he talks to his sales manager. Weekend came and I called him and he said to bring the car back in so they can look at it and said we would work something out. Said he would call me to give me a day to drop the car off. Well, I’ve called him several times and sent him a couple texts and no response. Been a week now. They sold me a car with a broken light and won’t work with me. That’s fine, but if I was going to get lied to by the salesman and they won’t stand behind what they sell I should have just saved money and bought from a private party. Or at least haggled on the price. Now I feel taken advantage of. Will never go back there More

Overall good experience Jimmy is very knowledgeable and helpful with our purchase of the vehicle. We are happy with his service. The process is very smooth. Will recommend to Jimmy is very knowledgeable and helpful with our purchase of the vehicle. We are happy with his service. The process is very smooth. Will recommend to friends. More

Overall a very pleasant experience Costco auto program referred me to Magnussen Lexus. I met Fred Omar at the dealership who showed me the ES300h that I wanted and the pricing. Two days Costco auto program referred me to Magnussen Lexus. I met Fred Omar at the dealership who showed me the ES300h that I wanted and the pricing. Two days later, I went back and negotiated with him on the price and walked out with the car. This has been my best new car buying experience so far. More