
Lexus of Huntsville
Huntsville, AL
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I have been servicing my IS350 at Lexus of Huntsville, AL since 2017. The driver’s side rocker panel was damaged slightly during routine service last August 2024. Brink Hindman, Service Consultant and his Se since 2017. The driver’s side rocker panel was damaged slightly during routine service last August 2024. Brink Hindman, Service Consultant and his Service Manager listened to my concern and said they would make the repair. Fast forward to my next service on May 2025 the issue was successfully repaired. Brink and his Service Manager’s professional response is greatly appreciated. More
The entire services were better than exceptional. I recommend that the service advisor be given a raise. She explained everything that was needed for my auto. The service was completed in a timely ma I recommend that the service advisor be given a raise. She explained everything that was needed for my auto. The service was completed in a timely manner. More
The Lexus staff are professional and courteous. Brink, my advisor is very knowledgeable and always helpful. The physical environment is clean and comfortable. Wait time is okay. Brink, my advisor is very knowledgeable and always helpful. The physical environment is clean and comfortable. Wait time is okay. More
Lexus service is outstanding. Drew Kennedy has communicated with us on the service of our LS. The car has 205K miles & will run at least another 100K thru the excellent service. Drew Kennedy has communicated with us on the service of our LS. The car has 205K miles & will run at least another 100K thru the excellent service. More