Lexus of Jacksonville

Very professional, kind and informative. My wait time was not too bad, I even had the opportunity to enjoy a free hot lunch while I waited. Superb 👍🏽 My wait time was not too bad, I even had the opportunity to enjoy a free hot lunch while I waited. Superb 👍🏽 More

Everyone was very professional and friendly. Car was serviced and washed. I was notified when car was ready. My service lady drove car up and brought me the key to my car. I was able to gave a n Car was serviced and washed. I was notified when car was ready. My service lady drove car up and brought me the key to my car. I was able to gave a nice relaxed lunch while waiting. The restaurant ladies were wonderful too. What more could anyone wish for. I love my dealership. More

Paula was thorough with her customer service. Very courteous.I would highly recommend her to all my friends. Very courteous.I would highly recommend her to all my friends. More

Lexus of Jacksonville was so helpful with our purchase of our new RX350h. We love the way it looks and drives. Thank you for your help. our new RX350h. We love the way it looks and drives. Thank you for your help. More

Extremely good communication, service advisor was on top of every little detail. Also, service manager, caring and and top rated Fully recommend this dealership for your service needs of every little detail. Also, service manager, caring and and top rated Fully recommend this dealership for your service needs More

Outstanding customer service. .. Outstanding sales person Sandra Howard... Very professional.. Mr.Bob outstanding finance Director made us feel at home The entire process wa .. Outstanding sales person Sandra Howard... Very professional.. Mr.Bob outstanding finance Director made us feel at home The entire process was professional More

Zach did an amazing job getting me in and out of the shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They wait shop. He explained the things that needed to be done and the things that could wait. I would highly recommend Zach to all of my friends. They waiting area was clean an orderly. The food was great and o was able to get a lot accomplished while I waited for my car. Thinking about just make the waiting area my daily work space. Over all I had a great experiences . More

Excellent service as usual and having the deli available is a plus if you want t treat. is a plus if you want t treat. More

Matt, the service rep was awesome! He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very eas He was very attentive to what I needed and made sure it was taken care of. Also, the parts rep made sure I got everything I needed and was very easy to work with. While I was waiting, I had free lunch in their cafeteria. . It was delicious. After they finish with my car, they washed and vacuumed it. I couldn’t have asked for anything.more. I will be bringing my Lexus here from now on. More

My recent service was for 2 replacement front tires and alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recen alignment My service advisor Jennifer Becker did an amazing job as usual processing me even though they were still experiencing issues from the recent cyber attack She's always very pleasant energized and knowledgeable Thanks Jennifer for another seamless experience I will continue using Lexus of Jacksonville for any future services needed The lounge and amenities available in the cafe make the time past so fast if you decide to wait Every "team member,cafe staff included" are very pleasant Thanks Lexus of Jacksonville More