Lexus of Kendall

Reason for Visit: Sales

I recommend this dealer: No

My Review of Lexus of Kendall:
Dissapointed with my dealing with them. After agreeing on price and placing their required $2k deposit, I called the next day for different lease lengths to consider. The saleman said I had to call the finance guy. I called the finance guy and he said I have to call the saleman. After no returned phone calls, I realized the salesman did'nt care after the sale. Later, he only called to see if I didn't mind waiting three more weeks for my car so he could sell mine to a customer at the dealership at the time. So fed up, I called back, released the car and they took three weeks to print the check for me to pick-up.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Lexus of Kendall:
I have bought 3 LS400's from this dealership. And I will eventually buy a 4th. They are excellent to work with. Negotiation does take a little longer that it should but the Lexus leases have always been very competitive. Lexus Leasing is also good to work with. They offer great pricing although it may take a little more time. Physical plant is crowded but they are opening a larger building next door in early 2004. Nothing beats the LS400 for reliability and comfort.

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