Lexus of Las Vegas
Las Vegas, NV
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Purchase the new car at dealership. The sale man very nice and he is hassle to sell. He help me to get better deal. He Help me to use his employee discount to buy accessories. The tran The sale man very nice and he is hassle to sell. He help me to get better deal. He Help me to use his employee discount to buy accessories. The transition is very smooth. More
They treat all customers like family They are all Very kind and accommodating. Got my brand new GX from Donald Turner for a great deal. He even returned my rental car to the airport for m They are all Very kind and accommodating. Got my brand new GX from Donald Turner for a great deal. He even returned my rental car to the airport for me. More
Amazing experience from start to finish of buying We had a great experience at Lexus purchasing a new vehicle. Will be back to this dealership to buy another Lexus soon. Everyone was extremely profess We had a great experience at Lexus purchasing a new vehicle. Will be back to this dealership to buy another Lexus soon. Everyone was extremely professional from Dennis our sales rep to the finance team. More
air bag replalcement and service work I am very happy with the service work and the air bag replacement with this dealer. The work was scheduled in a very timely manner. I am very happy with the service work and the air bag replacement with this dealer. The work was scheduled in a very timely manner. More
Great experience!!! Overall experience was good. Jim was very helpful, personalable and friendly. general Lexus staff were very friendly too. As a dealership they were n Overall experience was good. Jim was very helpful, personalable and friendly. general Lexus staff were very friendly too. As a dealership they were not pushy or intrusive. They made me feel comfortable and confident in the car buying process. I really appreciate Jim’s approach and professionalism! More
Delivery of new car. Every detail was attended to. My salesman was very thorough, knowledgeable, courteous and I felt he cared about me as person, not just a customer. Every detail was attended to. My salesman was very thorough, knowledgeable, courteous and I felt he cared about me as person, not just a customer. More
Great Salesman - Johnny Chang The key measurement of success in buying a car is how you feel after you have paid and driven away with your newly purchased vehicle. If you feel goo The key measurement of success in buying a car is how you feel after you have paid and driven away with your newly purchased vehicle. If you feel good a day, a week, or a month later, then you have completed a good deal. This is how I feel after buying a car from Lexus of Las Vegas. Salesman Johnny Chang was most helpful in my car selection. He first asked me about my vehicle interest so that he can provide me with a list of selections. He then helped me in reviewing various alternatives and even accompanied me to test drive the vehicles. Throughout the process, Mr. Chang was very patient and explained the high and low points of the vehicle. He never pushed me for a quick decision, but instead advised me to consider the vehicle and if such is consistent with my life style. The process in which Mr. Chang provided was a very relaxing way of purchasing a car. It is an experience that I will long cherish because it demonstrates to me the professionalism of the Lexus sales team. Now I am extremely happy with the vehicle that I purchased. I will certainly recommend to my friends to consider visiting Lexus Las Vegas and see Mr. Chang or other salesmen when they need to purchase an automobile. Michael S More
Outstanding buying experience Everyone we dealt with at the dealership was very helpful and friendly. Ben, our salesperson was outstanding from the first time we met him when we c Everyone we dealt with at the dealership was very helpful and friendly. Ben, our salesperson was outstanding from the first time we met him when we came in to ask about the new LC 500 that had not actually come out yet. He answered all of our questions and worked with us patiently and professionally to ensure all of our questions were answered. He is a tremendous ambassador for the dealership. More
Awesome Service Department! My service advisor Vince Camino is great every single time I visit the service department He and everyone in the service department was excellent in My service advisor Vince Camino is great every single time I visit the service department He and everyone in the service department was excellent in their customer service. More
Excellent first-time purchase experience! This was our first Lexus purchase experience and we have nothing but praise for all personnel we encountered. Upon arrival, greeting, vehicle locating This was our first Lexus purchase experience and we have nothing but praise for all personnel we encountered. Upon arrival, greeting, vehicle locating, negotiations, signing and pickup was outstanding. Before visiting the dealership, we did perform our own research and had an understanding of the vehicle we were interested in. On arrival to the dealer, we were happily greeted by Jason Park (JP) and promptly showed us the current vehicle stock and differences between trim levels. From there, he had us sit back while he ran around locating the vehicle to best suite our needs. To be honest, the negotiations portion of vehicle buying was the part my wife and I were not looking forward to, but Jason presented all documents and explained everything without us even asking. Having this experience put us at ease and made purchasing very pleasant. In our opinion, it felt like we were having a casual conversation with a friend rather than someone in sales. The entire experience my wife and I did not feel pressured in purchasing anything we were not comfortable with. In the end, we ended up with a beautiful vehicle and a memorable experience. Thank you JP, Mike and all at Lexus of LV More