Lexus of Lincoln - Service Center
Lincoln, NE
11 Reviews of Lexus of Lincoln - Service Center
I had a request that my first oil change occur at 5k miles, and even bought the service plan and they all agreed that this was fine. Took 4 weeks to get my car in and then they act all surprised when I miles, and even bought the service plan and they all agreed that this was fine. Took 4 weeks to get my car in and then they act all surprised when I asked “did you change the oil”? Then get a phone call and lectured for 20 mins by the service tech Cade about the oil change. No courtesy call after or when they dropped the car off, just a bad experience for my first service from here. More
I have been servicing my GS350 at Lexus of Lincoln for three years now, and I have not had a single bad experience. The technicians handled my car with care and ensured that everything was in working orde three years now, and I have not had a single bad experience. The technicians handled my car with care and ensured that everything was in working order. The service advisor was polite and accepting when I showed up. The process was simple and fast, and I paid a fair price for everything that was done. More
We have been Lexus of Lincoln customers for years. I’ve found all of the employees to be pleasant, helpful and knowledgeable. We especially appreciate Gordon and his personable and attentive approach. I’ve found all of the employees to be pleasant, helpful and knowledgeable. We especially appreciate Gordon and his personable and attentive approach. Most recently I worked with Jordan (service department) and he was great—which is how we have found all service reps to be! We enjoy our Lexus cars, but certainly the overall quality of the dealership people contribute to our satisfaction! More
In the past few years, I visited this place for a few times for the maintenance of my car, even though I live a few hours away from Lincoln. The staff there are very friendly and professional. They offer times for the maintenance of my car, even though I live a few hours away from Lincoln. The staff there are very friendly and professional. They offered great price compared with many other dealers, and are willing to give discount on service. The guy I worked with, Brandon, is very honest and helpful. Other staff are very nice too. I highly recommend you get your vehicle served at this place. More
We dealt with Jake over the phone for over a year and found him to be honest and patient Every few months he called and when we were ready to buy, we told him what price we needed to "win" our business. found him to be honest and patient Every few months he called and when we were ready to buy, we told him what price we needed to "win" our business. He accepted our offer and we bought from him. We haven't been sorry; this is a great place and has outstanding service. More