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Lexus of Lincoln - Service Center

Lincoln, NE

4.5
11 Reviews

11 Reviews of Lexus of Lincoln - Service Center

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February 22, 2025

I had a request that my first oil change occur at 5k miles, and even bought the service plan and they all agreed that this was fine. Took 4 weeks to get my car in and then they act all surprised when I More

by Kluthe_troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cade
Feb 26, 2025 -

Lexus of Lincoln responded

Hi Kluthe_troy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (402) 858-9655 so we can work with you to make sure we are on the same page as your expectations going forward.

February 07, 2025

I have been servicing my GS350 at Lexus of Lincoln for three years now, and I have not had a single bad experience. The technicians handled my car with care and ensured that everything was in working orde More

by Sudz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo, Ali
Feb 12, 2025 -

Lexus of Lincoln responded

Sudz, we're happy you found our staff to be so supportive during your experience here at Lexus of Lincoln. Thank you again for the great review!

October 30, 2024

Friendly and great service from everyone. I appreciate how helpful everyone was when I had questions. More

by Mary Molt
Recommend Dealer
Yes
Employees Worked With
Bret Nelsen, Edgar, and a couple of other friendly folks.
Nov 02, 2024 -

Lexus of Lincoln responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

February 04, 2024

Everyone was kind and helpful getting the protective coating scheduled for my vehicle. We had to work around the snow storm s. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Backer,
Feb 09, 2024 -

Lexus of Lincoln responded

Cathy, we are glad we could help!

August 15, 2023

Fast courteous service. Explained everything before doing work. Even declined to do work that was not needed. More

by www3840
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
variety of service advisors
Aug 18, 2023 -

Lexus of Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 29, 2023

I think this is Lincoln best car dealership selling one of the highest quality line of vehicles. More

by DebO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
All
Jul 03, 2023 -

Lexus of Lincoln responded

Debo, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Lincoln!

June 03, 2023

We have been Lexus of Lincoln customers for years. I’ve found all of the employees to be pleasant, helpful and knowledgeable. We especially appreciate Gordon and his personable and attentive approach. More

by SK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Miller
Jun 06, 2023 -

Lexus of Lincoln responded

Sk, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Lincoln!

May 12, 2023

Maintenance is made so easy. They value your time, are very accommodating with loaners, and have you in and out quickly. 5 stars. More

by Pvkevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
May 24, 2023 -

Lexus of Lincoln responded

Pvkevino, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Lincoln.

March 15, 2014

In the past few years, I visited this place for a few times for the maintenance of my car, even though I live a few hours away from Lincoln. The staff there are very friendly and professional. They offer More

by Kyuan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hessheimer
Mar 17, 2014 -

Lexus of Lincoln responded

Thanks for the positive feedback, Kai! It is our pleasure working with you and we certainly appreciate the opportunity to earn your business. Brandon is a valuable member to our team here at Lexus of Lincoln and I am pleased to hear that he was able to provide you with honest feedback and get you a great deal on your vehicle. Feel free to contact us at anytime regarding additional sales, or service needs you might have. Thank you--Greg Dorff, General Manager.

November 27, 2013

We dealt with Jake over the phone for over a year and found him to be honest and patient Every few months he called and when we were ready to buy, we told him what price we needed to "win" our business. More

by jthede
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Stitt
Dec 02, 2013 -

Lexus of Lincoln responded

We certainly appreciate your kind words and allowing us the opportunity to win your business, again! I hope you enjoy your new vehicle for many years to come. Please do not hesitate to let us know how we can help you in the future, whether it is for sales, or service. Thank you--Greg Dorff, General Manager.

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