Lexus of Manhattan

Our salesman, Raymond Liang made our experience so seamless and exciting. He listened to our wants for our new GX purchase and kept us in the loop from start to finish. We purchased our GX from out seamless and exciting. He listened to our wants for our new GX purchase and kept us in the loop from start to finish. We purchased our GX from out of state and it couldn't have been any smoother. Raymond is very knowledgeable and friendly. He took the time to go over the whole car, inside and out making sure we were all set up and understood all of the options inside and out. We would highly recommend using Raymond for your next purchase! More

To the Lexus Team, I wanted to take a moment to recognize the exceptional service I received from Raymond at Lexus of Manhattan. From our first conversation to the final handshake, Raymond demonstr recognize the exceptional service I received from Raymond at Lexus of Manhattan. From our first conversation to the final handshake, Raymond demonstrated professionalism, attention to detail, and a level of care that went far beyond the typical car-buying experience. Despite purchasing from out of state and flying into New York City, the process was seamless thanks to Raymond’s thoughtful preparation. He had everything ready before I arrived — the vehicle was flawless, the paperwork was organized, and he made sure I felt confident and supported at every step. Raymond exemplifies what it means to be a Lexus sales professional. He anticipated my needs before I voiced them, communicated clearly throughout, and delivered the kind of elevated experience that aligns perfectly with the Lexus brand. Please pass along my sincere thanks to Raymond and know that he represents your company with the highest level of excellence. Warm regards, Colleen Deckrow More

Salesman, Raymond Liang was exceptional. He communicated timely and was most responsive to all my questions.. he explained the functions in my RX and made me feel confident in driving back t He communicated timely and was most responsive to all my questions.. he explained the functions in my RX and made me feel confident in driving back to VT.. I wish I had found him sooner in my car purchasing career as I actually found the process enjoyable. Raymond thank you for making buying a car from Lexus of Manhattan a Memorable experience. Jeff More

Raymond provided us a world-class car buying experience. From start to finish he helped us procure exactly the car we wanted. He was very communicative, provided updates and helped walk us through the proce From start to finish he helped us procure exactly the car we wanted. He was very communicative, provided updates and helped walk us through the process and the car’s features. Would highly recommend! More

Raymond was the most incredible salesman! He got me exactly what I wanted and made this whole process super easy for me. With that being said, everyone at the dealership was insanely nice! Ki He got me exactly what I wanted and made this whole process super easy for me. With that being said, everyone at the dealership was insanely nice! Kindest people I’ve ever met! Best customer service. When my payments are done, I will definitely buy another car there! More

Wonderful facility and experience at this dealership! Everyone I interacted with was very helpful, knowledgeable, and friendly. Raymond Liang is an amazing sales associate who helped me with this purchas Everyone I interacted with was very helpful, knowledgeable, and friendly. Raymond Liang is an amazing sales associate who helped me with this purchase and made the whole process of buying from out of state very smooth. He kept me informed throughout the process, providing timely updates and ensuring I was comfortable and informed. 10/10 would fly in again (from TX!) to use dealership. More

Ray L did a great job from start to finish. Very helpful. Knew what we needed and delivered! Sherwin - great engagement. Really nice guy. Both Sherwin and Ray are watch guys. When they Very helpful. Knew what we needed and delivered! Sherwin - great engagement. Really nice guy. Both Sherwin and Ray are watch guys. When they make it to presidents club - id advocate a little Rolex submariner 😊 More

Made the experience of buying a car from out of state as simple and smooth as possible. Every aspect of the deal was straightforward and transparent, and Raymond Liang was helpful and communicative througho simple and smooth as possible. Every aspect of the deal was straightforward and transparent, and Raymond Liang was helpful and communicative throughout. More

After placing a deposit with our local Lexus dealer back in November we were told we were “several hundred” spots down the allocation list even after compromising with multiple exterior and interior color p in November we were told we were “several hundred” spots down the allocation list even after compromising with multiple exterior and interior color preferences for a GX 550. Months went by with no updates. When we followed up in March, we were told we had moved up by about 50 places and that we’d receive monthly updates going forward. We never received a single call. Frustrated, I expanded my search across Texas and neighboring states. Everywhere I looked, the situation was the same: long waitlists or outrageous markups—often $10,000 to $15,000 over MSRP. Then, by chance, I came across Raymond Liang at Lexus of Manhattan, who had posted multiple upcoming allocations. On March 26th, I reached out to Ray about a GX 550 that matched my wife’s exact specifications—not a backup, but the one she really wanted at MSRP. That same day, I placed a deposit and submitted the pre-qualification paperwork. From that point on, Ray kept me informed at every stage. He proactively sent screenshots of the vehicle’s status—from the build stage, to shipping vessel departure and arrival, to processing, trucking, and ultimately its arrival at the dealership. When the vehicle arrived, I flew to New York, completed the purchase on May 12th, arranged for cross-country transport, and flew back the same day. On May 15th my wife’s GX arrived in Texas less than two months from when I originally contacted Ray. It was that efficient. In over 30 years of buying vehicles, I’ve never experienced a more seamless, transparent, and stress-free transaction. No games. Just an honest business transaction. How refreshing! Ray and Rich Velija in Finance were exceptional—clear, knowledgeable, responsive, and genuinely enjoyable to work with. This is the first time I can say that purchasing a vehicle was actually a pleasure. I only wish Lexus of Manhattan were located in Texas—I’d never buy from anyone else. More