Lexus of Manhattan

Ray L did a great job from start to finish. Very helpful. Knew what we needed and delivered! Sherwin - great engagement. Really nice guy. Both Sherwin and Ray are watch guys. When they Very helpful. Knew what we needed and delivered! Sherwin - great engagement. Really nice guy. Both Sherwin and Ray are watch guys. When they make it to presidents club - id advocate a little Rolex submariner 😊 More

Made the experience of buying a car from out of state as simple and smooth as possible. Every aspect of the deal was straightforward and transparent, and Raymond Liang was helpful and communicative througho simple and smooth as possible. Every aspect of the deal was straightforward and transparent, and Raymond Liang was helpful and communicative throughout. More

After placing a deposit with our local Lexus dealer back in November we were told we were “several hundred” spots down the allocation list even after compromising with multiple exterior and interior color p in November we were told we were “several hundred” spots down the allocation list even after compromising with multiple exterior and interior color preferences for a GX 550. Months went by with no updates. When we followed up in March, we were told we had moved up by about 50 places and that we’d receive monthly updates going forward. We never received a single call. Frustrated, I expanded my search across Texas and neighboring states. Everywhere I looked, the situation was the same: long waitlists or outrageous markups—often $10,000 to $15,000 over MSRP. Then, by chance, I came across Raymond Liang at Lexus of Manhattan, who had posted multiple upcoming allocations. On March 26th, I reached out to Ray about a GX 550 that matched my wife’s exact specifications—not a backup, but the one she really wanted at MSRP. That same day, I placed a deposit and submitted the pre-qualification paperwork. From that point on, Ray kept me informed at every stage. He proactively sent screenshots of the vehicle’s status—from the build stage, to shipping vessel departure and arrival, to processing, trucking, and ultimately its arrival at the dealership. When the vehicle arrived, I flew to New York, completed the purchase on May 12th, arranged for cross-country transport, and flew back the same day. On May 15th my wife’s GX arrived in Texas less than two months from when I originally contacted Ray. It was that efficient. In over 30 years of buying vehicles, I’ve never experienced a more seamless, transparent, and stress-free transaction. No games. Just an honest business transaction. How refreshing! Ray and Rich Velija in Finance were exceptional—clear, knowledgeable, responsive, and genuinely enjoyable to work with. This is the first time I can say that purchasing a vehicle was actually a pleasure. I only wish Lexus of Manhattan were located in Texas—I’d never buy from anyone else. More

Best Experience buying a car ever from start to finish. I went to several dealers and no one was able to get the Lexus Model with color I wanted....Raymond Liang was able to locate a car that met my re I went to several dealers and no one was able to get the Lexus Model with color I wanted....Raymond Liang was able to locate a car that met my requirements. I have bought many cars since 1968 and this was the best experience to date. He gave me status updates regarding where the car was in transit....This was the best delivery of a car I have ever had. Raymond contacted me a day or two before the car was going to arrive at the dealership to go over what I needed to bring to take delivery of my car...on the day I toke delivery of the vehicle, Raymond patiently reviewed/helped me to set up all the necessary inputs to the computer screens on the car...he also offered to take the car out to the street as my car is very low to the ground and would scrape against the driveway exit if I didn't exit at a certain angle....Raymond not only made a difference but was the difference in purchasing a Lexis at Lexis of Manhattan....Thank you Raymond.... You are SUPER!!! More

Raymond and team were very professional and courteous. First time buying Lexus and was really a great experience First time buying Lexus and was really a great experience More

Amazing experience at Lexus of Manhattan. Everyone was incredibly kind and helpful and I never once felt pressured. Raymond was wonderful and kept us informed throughout the entire process. H Everyone was incredibly kind and helpful and I never once felt pressured. Raymond was wonderful and kept us informed throughout the entire process. He continues to follow up and check in, all around great person! More

Professional and gave me all the resources I needed Very knowledgeable and extremely helpful with technology savy and understanding knowledgeable and extremely helpful with technology savy and understanding More