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Lexus of Milwaukee - Service Center

Milwaukee, WI

5.0
72 Reviews

72 Reviews of Lexus of Milwaukee - Service Center

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June 05, 2022

Hi Everyone, I had my 65,000 mile check up the other day on my Lexus is250. .The appointment went well. Sean explained and answered all of my questions and concerns. In addition to the 60,000-65,000 mile c More

by Great Car Good Deal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean O'Hara and the skilled mechanic who worked on my car. Thanks.
Jun 06, 2022 -

Lexus of Milwaukee responded

Hi, we are very happy to have provided you with such a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 14, 2022

I want to warn customers of this service. In principle, they work well, but you do not need to contact the Sam Rose serviceman. This person will offer you to do what you need and what you don't need. He wo More

by Cmr
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Jan 16, 2022 -

Lexus of Milwaukee responded

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to us at (414) 228-9000 so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership.

October 03, 2021

Sam is the best he gets your car in and out with hood customer service always More

by TinaJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Oct 04, 2021 -

Lexus of Milwaukee responded

Hi Tinaj, thank you for your kind review; we are happy to pass along your comments to Sam here at Lexus of Milwaukee! We hope you continue to choose us for all your automotive needs! Take care!

September 24, 2021

Took in my car for a warranty repair and regular maintenance. From scheduling to checkout was a smooth experience. the service manager, was pleasant to work with, clearly explained the service and More

by Sarah P
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Lexus of Milwaukee responded

Hi Sarah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 23, 2021

I highly recommended them for being honest, competitively priced and professional. I never feel that I am being "taken" as I don't know much about cars. I have always trusted them and have never been let dow More

by Dantran
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2021 -

Lexus of Milwaukee responded

Hi, your wonderful feedback and rating mean a lot to us. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

September 08, 2021

The service department is amazing, the staff is vey knowledgeable. The service department waiting area is very clean and comfortable. My vehicle was done on time. More

by ameagher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sam
Sep 09, 2021 -

Lexus of Milwaukee responded

Hi, it is great to hear that we were able to get you back on the road so quickly! Thank you for choosing Lexus of Milwaukee and we hope to see you again! Have a great day.

September 02, 2021

I took my vehicle in last week for service repairs and truthfully had one of the best experiences Dmitry was such a great help and made me feel very comfortable. Everything was done in a timely manner and More

by Kraner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dmitry Kaprolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Lexus of Milwaukee responded

Hi Kraner, thanks for sharing your recent service experience with us. We hope you continue to choose Lexus of Milwaukee as your first choice for all your vehicle needs. Have a great day.

August 24, 2021

The service was very satisfying. Very detailed and they will go the extra mile like always when I check In my 2009 Rx. My car always is shining. More

by Mjosh
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Aug 26, 2021 -

Lexus of Milwaukee responded

We're glad to hear that everything was completed to your satisfaction. Please let us know if there is ever anything else we can assist you with. Have a great day.

August 20, 2021

Very friendly people very efficient and professional.They are fantastic in coordinating and working around our convenience I love their service! Thank you Lexus if Milwaukee More

by SheilaJ
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
Aug 23, 2021 -

Lexus of Milwaukee responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 05, 2021

It was great and very professional. Love going there! Peter was my advisor and he was amazing. Please request him, he is very professional, respectful and quick on his toes and mainly, he knows his job! More

by toriscraner
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Arnett
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