Lexus of Northborough

Customer service is one of my best favorite parts very friendly customers service and friendly environments nothings else to say about it. friendly customers service and friendly environments nothings else to say about it. More

I can't begin to rave enough about the customer care and service from this dealership. Michael Olsen has been unbelievable with me in every aspect of handling the service for my 2024 Lexus 500h. He is res service from this dealership. Michael Olsen has been unbelievable with me in every aspect of handling the service for my 2024 Lexus 500h. He is respectful and eager to handle any issue I have either big or small, he will text me to keep me updated on length of time or any parts ordered. I never wait long and always receive my vehicle back in perfect condition. He is an absolute asset to this Lexus dealership and he is the reason i will continue to drive out of my way to go to Lexus of Northborough for service and a future vehicle. More

Val was great. I was pleased with my purchase and how accommodating and kind he was. I would highly recommend buying a vehicle from them and ask for Val. I was pleased with my purchase and how accommodating and kind he was. I would highly recommend buying a vehicle from them and ask for Val. More

Satisfied with recent purchase! Great communication throughout the process. They listen your concerns and solve it for you. Highly recommend! Great communication throughout the process. They listen your concerns and solve it for you. Highly recommend! More

Excellent service both i dales and business transactions. I’m very pleased with my new Lexus it drives beautifully and the dash board is very similar to my totaled Lexus. Thank you for your g I’m very pleased with my new Lexus it drives beautifully and the dash board is very similar to my totaled Lexus. Thank you for your great service More

Exceptional customer service. The staff was very helpful, answered all our questions and made our experience a positive one. The staff was very helpful, answered all our questions and made our experience a positive one. More

Everyone there was great to deal with, salesperson, finance mgr, and front desk. They made it a very pleasant experience. finance mgr, and front desk. They made it a very pleasant experience. More

The dealership is clean and the service is very professional. Advisors are very knowledgeable and helpful. professional. Advisors are very knowledgeable and helpful. More

The experience was excellent from start to finish completing all task and returning my vehicle in perfect timing completing all task and returning my vehicle in perfect timing More

Pleasant staff, efficient and informative all wrapped up in very nice waiting area conditions with excellent service in very nice waiting area conditions with excellent service More