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Lexus of Omaha - Service Center

Omaha, NE

4.8
218 Reviews

218 Reviews of Lexus of Omaha - Service Center

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January 28, 2023

The service at this dealership is why I keep buying from them. I also enjoy the lounge, hosted by Diane. More

by emmisner2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory
Report | Print
Jan 30, 2023 -

Lexus of Omaha responded

Thank you for the review! We are so glad to hear that Diane delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Omaha!

January 26, 2023

Service Manager Will was very helpful with getting this approved with Lexus and when I was there Adi gave me great service. More

by wbrunz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
Report | Print
Jan 26, 2023 -

Lexus of Omaha responded

We're delighted that Will and Adi made your experience a total success! Thanks for working with us at Lexus of Omaha. Safe travels, and we'll see you next time!

January 24, 2023

They are simply the best. Friendly, professional, knowledgeable and best customer service. That’s why we own two. More

by Maris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, don’t remember names. They’re all awesome.
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Jan 25, 2023 -

Lexus of Omaha responded

Thank you for this kind feedback, Maris! The team is grateful for your trust and loyal business.

January 22, 2023

They are efficient, thorough, and transparent. Kept me informed and answered an all my questions. More

by Jstew1489
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse
Report | Print
Jan 23, 2023 -

Lexus of Omaha responded

Thanks for your review! It is amazing to hear that the Lexus of Omaha team was informative, transparent, and nice to work with. See you next time!

January 13, 2023

This place is superb! And CORY always explains everything and make sure that I’m well taken care of. Just an all-around great experience. Love these guys from the great Da More

by DOGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CORY, Scott Draper, Jim Endebrock, Jeff Bahnsen, Jim Goll
Report | Print
Jan 13, 2023 -

Lexus of Omaha responded

This review means a lot to us! Thank you for choosing Lexus of Omaha and for sharing your thoughtful feedback about Cory. We hope to see you again!

January 11, 2023

Great place service is out standing. . The staff are grate. I have never had a problem when I picked my car. I have been going to this dealer for over ten years. More

by f sport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bahnsen
Report | Print
Jan 11, 2023 -

Lexus of Omaha responded

Thank you so much for this awesome review of Lexus of Omaha! We appreciate your loyal business!

December 24, 2022

Lexus of Omaha is the BEST! !! Taylor is one of the best techs! Very professional More

by jaksichgeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audi
Report | Print
Dec 27, 2022 -

Lexus of Omaha responded

It's great to hear that Taylor took such great care of you! Thank you for choosing Lexus of Omaha and for sharing your experience. Safe travels ahead!

December 12, 2022

We called about our flat tire, was told some one would be there shortly to assist us. Went downstairs to open the garage door, my wife said that Lexus had already called back saying service man was on the w More

by stumpfjj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry, can not remember his name. .very courteous, friendly, and new his job
Report | Print
Dec 13, 2022 -

Lexus of Omaha responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Lexus of Omaha team. Drive safely, and we hope to see you back again down the road!

December 10, 2022

The staff where pleasant but the issue with my car was not resolved, after they said it was something as simple as a TPS sensor in my spare tire quite disappointing and I drove from Sioux City is the real More

by colinwelder1063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Report | Print
Dec 12, 2022 -

Lexus of Omaha responded

I am so sorry to hear that your appointment did not go as hoped and that your vehicle is in need of additional service. Our goal is to deliver top-quality care, and it's disappointing to learn that we missed the mark here. I'd like to step in to ensure your outstanding concerns regarding your vehicle are addressed and see if I can help improve your experience. At your earliest convenience, please consider giving me a call. Thank you, Brad Richey - Service Manager - 402-333-6400

December 02, 2022

Went in for a recall service. The vehicle was returned to me washed, vacuumed and a full tank of gas. I paid nothing for the service. Nick was awesome to deal with. He was promp More

by Janet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
Dec 05, 2022 -

Lexus of Omaha responded

Hi Janet - Thank you for leaving Lexus of Omaha a review and sharing your kind words for Nick! It was a pleasure assisting you with all your service needs. Until next time!

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