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Lexus of Palm Beach

West Palm Beach, FL

Overview
Reviews
Vehicles
4.8
1,623 Reviews
Call Dealership (877) 296-0930
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5700 Okeechobee Boulevard

West Palm Beach, FL

33417

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Showing 1,623 reviews

May 05, 2024

Jeff Herman. Great guy. Very helpful. All should be like him. Instantly knew what to di More

by Aquaski8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Herman
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Helpful
May 05, 2024

The service took a bit longer than expected, but I was provided a loaner car at no charge and my service technician was really good at keeping me updated. More

by lavigne_5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
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May 06, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Helpful
May 05, 2024

Good profesional service, quick and efficient. Worth going back for service as needed for the vehicle More

by jconway226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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May 07, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 04, 2024

Service dept has not been the best. Longer than told wait time. Extra charges for scheduled maintenance not advised in advance. Employees smoking in service area during arrival and pick More

by howard.ull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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May 06, 2024 -

Lexus of Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6004 to discuss what we can do to help.

Helpful
May 02, 2024

Best dealership I have ever been to, customer service is excellent and they are very helpful! More

by chelseahardnett270
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Grate
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May 05, 2024 -

Lexus of Palm Beach responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 27, 2024

We’re out standing excellent. The service was awesome Very professional and very polite you’re very compassionate. More

by Ethel Edwards
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Grate
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Apr 30, 2024 -

Lexus of Palm Beach responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
April 22, 2024

Our sales rep, Dane Magarrell was fantastic to work with! Very motivated to make a deal. More

by JG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Magarrell
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Apr 27, 2024 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you.

Helpful
April 21, 2024

I had Brian as my advisor he was great Everything went smoothly, I cannot asking for a better advisor . He take care business. So thank Brian. More

by claudan L petit Frere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
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Apr 22, 2024 -

Lexus of Palm Beach responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Helpful
April 21, 2024

Anticipated and met my needs. Were pleasant and not pushy. One of the best experiences I have had with a dealership. More

by Woody
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bondarevsky; Tim Beverly
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Apr 22, 2024 -

Lexus of Palm Beach responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
April 17, 2024

Great dealership and staff. Especially Arlington Spencer, he listened and communicated very professionally. He ensured you got what you wanted. More

by surreal33023
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arlington Spencer
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Apr 19, 2024 -

Lexus of Palm Beach responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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