Lexus of Palm Beach | Page 2

Dealership is great from the salesman (Mike Simms) to Giovanny and others in the Service department that really takes great care of my car. Even washing it. Inside the dealership is a great area with f Giovanny and others in the Service department that really takes great care of my car. Even washing it. Inside the dealership is a great area with food and drinks and wi-fi as many people I've seen with computers working while their cars are in service. I read a some of a book while waiting and Giovanny came over to me several times to let me know the status and time frame of my car. That was very nice. More

Mickey mouse operation, antiquated systems, multiple layers of sales personnel followed by upsell of all sorts of packages asdibg another $10,000 to the vehicle pricing. I long for the days of non corpo layers of sales personnel followed by upsell of all sorts of packages asdibg another $10,000 to the vehicle pricing. I long for the days of non corporate owned car dealerships More

As this is our third car we have bought from Dave Matushin of West Palm Beach Lexus, we are excited to be the owner of a 2025 Lexus AWD NX350H -- with a beautiful camel colored leather interior and a Matushin of West Palm Beach Lexus, we are excited to be the owner of a 2025 Lexus AWD NX350H -- with a beautiful camel colored leather interior and a shiny gorgeous red exterior. Dave always treats us like family - and gives us plenty of time to make our decisions with only the best professional service. He took time explaining the many new features of the vehicle and paired my iphone to immediately show up on the large vehicle screen with direct access to all (Boy, have the times changed!).Moe also made our purchase quick and seamless. Hats off to all the sales people at WPB Lexus autonation! More

As this is our third car we have bought from Dave Matushin of West Palm Beach Lexus, we are excited to be the owner of a 2025 Lexus AWD NX350H -- with a beautiful camel colored leather interior and a Matushin of West Palm Beach Lexus, we are excited to be the owner of a 2025 Lexus AWD NX350H -- with a beautiful camel colored leather interior and a shiny gorgeous red exterior. Dave always treats us like family - and gives us plenty of time to make our decisions with only the best professional service. He took time explaining the many new features of the vehicle and paired my iphone to immediately show up on the large vehicle screen with direct access to all (Boy, have the times changed!).Moe also made our purchase quick and seamless. Hats off to all the sales people at WPB Lexus autonation! More

John Churchill was great, very knowledgeable and patient. He made the process seamless and I’m grateful we were able to go home with our new car. He made the process seamless and I’m grateful we were able to go home with our new car. More

The service center was very clean. Everyone was polite and very professional. Love the service department at Lexus. Everyone was polite and very professional. Love the service department at Lexus. More

The experience for this purchase car was handled on an easy and smooth pleasure, WE have purchased other cars here and always enjoy the treatment they provide easy and smooth pleasure, WE have purchased other cars here and always enjoy the treatment they provide More

I went to this dealership because they gave me a Costco discount which was great. I also got a military discount. They treated me very well. My salesman Alex was very helpful about showing me exactly discount which was great. I also got a military discount. They treated me very well. My salesman Alex was very helpful about showing me exactly how the car worked. I highly recommend them. More

Subject: Thank You for the Exceptional Experience Dear Lexus of Palm Beach Team, I wanted to take a moment to thank you for the outstanding service I received during my recent visit. Experience Dear Lexus of Palm Beach Team, I wanted to take a moment to thank you for the outstanding service I received during my recent visit. From the moment I arrived, I was greeted with professionalism, warmth, and genuine care that truly reflects the Lexus standard of excellence. Every step of the process was handled with attention to detail, clear communication, and a commitment to making me feel valued as a guest. The environment was welcoming, the staff was knowledgeable, and I left with complete confidence in both my vehicle and my decision to choose Lexus of Palm Beach. Please extend my gratitude to everyone involved—I truly appreciate the effort put into making my experience seamless and enjoyable. It’s this level of service that makes me proud to be part of the Lexus family! Warm regards, Sandra Mack More

Christopher was difficult to work with. I found his communication condescending, incomplete and borderline rude. Definitely needs more customer service training. Even his supervisor and I found his communication condescending, incomplete and borderline rude. Definitely needs more customer service training. Even his supervisor and the general manager did not treat me as a valued customer. I regret purchasing from this dealership. More