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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
6,968 Reviews

6,968 Reviews of Lexus of Pembroke Pines - Service Center

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May 25, 2024

Brought my car for an oil change and came back home to a piece missing. They either didn’t put a piece back on or I don’t know what happened. But I had to drive back the next day, they don’t know what happe More

by M.WHITEBEAR11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
May 25, 2024

Repairs done quickly Service writer understood I needed car as early as possible Thank you More

by GCOLICELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
May 28, 2024 -

Lexus of Pembroke Pines responded

We are so happy that our Lexus of Pembroke Pines team earned your five stars. Thanks for your support!

May 24, 2024

Juan Correa is extremely attentive and always provides great customer service and communication . Always responds to questions in a timely manner More

by yccastro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
May 26, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Juan Correa provided you with excellent service and communication at Lexus of Pembroke Pines. Thank you for sharing your positive experience!

May 24, 2024

My advisor, Francisco Bautista exemplifies the importance of combining professionalism and caring. I feel confident that his priority is to coordinate all needed services while seamlessly create a space for More

by Vreidmiami
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Bautista
May 24, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Francisco provided such a professional and caring experience at Lexus of Pembroke Pines. Your confidence in our service means a lot, and we're here whenever you need us!

May 22, 2024

Love the transparency and accuracy on time. Jose was very professional. Great waiting area to relax More

by WILLYNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
May 22, 2024 -

Lexus of Pembroke Pines responded

Thanks so much for leaving Lexus of Pembroke Pines a five-star review! We are glad that Jose was professional and transparent.

May 21, 2024

They were extra helpful when I called because my car would not start. I called Lexus and they gave me the number to roadside assistance and it was such a smooth and easy process. More

by IZA1415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa, Jeff
May 22, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that our team at Lexus of Pembroke Pines was able to assist you smoothly and efficiently during your roadside situation. Thanks for sharing this positive experience!

May 21, 2024

The staff is always friendly and professional, Even though it was a same day request for service, they were able to accommodate me AND it took the exact amount o of time they told me it was going to ta More

by Isabelvirginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan ,Correa
May 21, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that our team at Lexus of Pembroke Pines was able to accommodate your same-day service request efficiently. Thanks for sharing your experience!

May 21, 2024

Fue bueno ir con cita previa ya que me atendieron relativamente rápido dentro de lo normal el tiempo de espera More

by s_ele
Recommend Dealer
Yes
Employees Worked With
Francisco bautista
May 21, 2024 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia con nosotros en Lexus of Pembroke Pines. Nos alegra saber que le atendimos de manera eficiente y esperamos verle nuevamente pronto!

May 21, 2024

My service rep Juan was very helpful and professional. I was able to reserve my loaner and get my car serviced in a timely manner. More

by jaida8857
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Correa
May 22, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Juan was able to assist you efficiently and professionally at Lexus of Pembroke Pines. Thanks for the positive feedback - here's to happy miles ahead!

May 20, 2024

Thank you for easily taking care of our warranty work, nail in tire. Work was completed quickly. More

by swranchesrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sébastien
May 20, 2024 -

Lexus of Pembroke Pines responded

Rob, thank you for taking the time to write Lexus of Pembroke Pines a review!