Lexus of Peoria
Peoria, IL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 207 reviews
We had a very interesting time with this dealership in Peoria culminating in driving away in the wrong car. We were 10 miles from home in “our car” when we got the call. They had given us the wrong car- c Peoria culminating in driving away in the wrong car. We were 10 miles from home in “our car” when we got the call. They had given us the wrong car- correct color- just wrong car. We also were told we didn’t need front plates on the car. That People who drove a Lexus in Chicago rarely had front plates. IN ILLINOIS ITS THE LAW. so wrong car no front plates and poor service. Originally we wanted the copper tone car but the dealership couldn’t secure it. We settled for Caviar color. The dealership in Omaha was thrilled to speak with us and had the color but Omaha was a long drive. Our appointment was for 9:00 but the paperwork was not ready for us even though we did not need financing. We haven’t heard from management, But someone is driving a new car with 100 unexplainable miles on it. And we were assured by the Sheriff’s department that a car registered in Illinois does need plates on front and back. Corporate customer service has been very attentive. It’s been a good story to tell as this is the event season here. I usually skip these customer ratings but both the IT and salesperson wanted us to fill this out. More
Excellent care and service! The entire team was focused on taking care of their customers in the service area! This service group is one of the best! The entire team was focused on taking care of their customers in the service area! This service group is one of the best! More
Professional and courteous service. Driver drove to Bloomington to pick up my car and returned it the next day washed interior and exterior and dealer filled the tank with gas. Driver drove to Bloomington to pick up my car and returned it the next day washed interior and exterior and dealer filled the tank with gas. More
Rodney Shoop has been my service advisor for 13 years and has always provided excellent service. Rodney is very knowledgeable regarding Lexus cars, and is pleasant and professional in his advisory role with has always provided excellent service. Rodney is very knowledgeable regarding Lexus cars, and is pleasant and professional in his advisory role within the Lexus of Peoria organization. Outstanding Lexus dealership. More
Very satisfied with recent service for oil change, tire rotation and repair. Everyone was professional and attentive to my needs. Dealership took great care, listened and answered questions to my satisfact rotation and repair. Everyone was professional and attentive to my needs. Dealership took great care, listened and answered questions to my satisfaction. More
