Lexus of Peoria

Lexus of Peoria
7301 North Allen Road
Peoria, Illinois 61614

Sales: (866) 428-1475
Service: (888) 903-2925
Parts: (888) 903-2925

Manufacturer: Lexus

Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Cable TV
Customer Lounge Area
Children's Play Room
Drive-In Service
Free Coffee
Free Drinks
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 8:00 PM

Tuesday: 9:00 AM - 8:00 PM

Wednesday: 9:00 AM - 8:00 PM

Thursday: 9:00 AM - 8:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 5:00 PM

Sunday: Closed


Service

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 6:00 PM

Tuesday: 7:00 AM - 6:00 PM

Wednesday: 7:00 AM - 6:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.9/5
29 Reviews
Lexus of Peoria

Overall Score: 5 Star Rating4.9



About Lexus of Peoria
Certified: Lexus of Peoria
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Lexus of Peoria has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.

About Lexus of Peoria
Lexus of Peoria invites you to be a guest of our dealership and experience the finest luxury cars the market has to offer. Located just a short distance from the Kellogg Golf course, Lexus of Peoria is an easy drive from any location in or around Peoria or Bloomington, Illinois and just under an hour and a half from Springfield, Illinois. Whether you're looking for a Bloomington Lexus dealer, or a Springfield Lexus dealer, Lexus of Peoria will serve you like a special guest.



McCann66
5/4/2012 5:22:17 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Womacher

My Review of Lexus of Peoria:
Had great, friendly and speedy service at Lexus of Peoria! I was able to get exactly what I wanted and was able to obtain a price that was satisfactory to both parties. Staff was fantastic!

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Dinemi8
5/3/2012 9:14:23 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Heather Wheeler, Rodney Shoop, Sue Welch

My Review of Lexus of Peoria:
I was quite pleased and impressed that I was advised that I did not yet need service I hdd requested. I try to be proactive in maintaining my 2007 RX350 and on a recent service visit asked that the transmisison fluid be replaced. After checking the records and the condidtion of hte vehicle, the advior told me that the service was not due yet and felt that I should deter until a later service vist.

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pmaq2@yahoo.com
4/18/2012 3:47:27 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom Wombacker

My Review of Lexus of Peoria:
Truly Outstanding Dealership

Tom Wombacker was very helpful, from the test drive to explaining the cars features and in answering my questions and addressing my concerns. All done in a very Pleasant and Professional manner. Also, Terry Gilbert explained all financing and warranty options and secured financing for me at a great rate.

What a Great Experience

Pat Quinn

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John Durfee
4/6/2012 9:31:06 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Ginger Weaver and Rodney Shoop

My Review of Lexus of Peoria:
This is the 3rd car we have purchased form Lexus of Peoria. I enjoyed working with Ginger Weaver at this dealership. She was informative and helpful. I never felt pressured or rushed into making a decision.

Rodney Shoop has been our service consultant. He has always gone out of his way to help me take care of my cars.

I could not be happier with Lexus of Peoria.

John D.

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cagothard
3/27/2012 9:13:19 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Ginger Weaver

My Review of Lexus of Peoria:
Ginger Weaver is both friendly and extremely knowledgeable about cars. She helped my select the car that would best suit my needs. It was truly a wonderful experience. I would recommend this dealership to anyone.

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Response from: Lexus of Peoria
Added: 4/4/2012 12:48:55 PM
Thank you for taking the time to write your review about your experience at our dealership and with Ginger! We are pleased to hear you had a wonderful experience! Ginger has almost 20 years experience here at Lexus of Peoria and is always excited to assist her customers. We look forward to servicing you in the future with all your automotive needs.

hjordis
3/21/2012 5:22:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Thom Van

My Review of Lexus of Peoria:
My experience with the Peoria Lexus dealer was GREAT. I have worked with them before and hopefully will again - everyone was friendly and caring and was very concerned about what would make me happy, etc.............

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Response from: Lexus of Peoria
Added: 4/4/2012 12:47:04 PM
Thank you for taking the time to write your review of our dealership. We are pleased to hear you had a GREAT experience with us and look forward to serving you in the future.

lexusman123
2/21/2012 11:44:41 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Noelle

My Review of Lexus of Peoria:
This dealership was great to work with. I had a terrible experience with my local Lexus Dealership in Rockford, IL, so we were glad to have found Lexus of Peoria. They had the car we wanted on the lot, gave us the best trade-in price, and were quick and friendly to work with. They have earned my business for life.

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Response from: Lexus of Peoria
Added: 2/28/2012 9:30:30 AM
Thank you so much for taking the time to provide your review. We are so happy to hear you were pleased with the service you received from Noelle and our dealership. Welcome to the Lexus of Peoria Family!!!

Robert Hariman
2/15/2012 10:31:49 AM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Rodney

My Review of Lexus of Peoria:
Had a flat tire on Saturday 2/11/12. Dealer did not have the replacement tire for Lexus IS 350 2011. Had to come back 2/13/12. Noticed a new dirty spot at the ceiling of the car (new since visit, probably technician tried to open the roof and touched the ceiling with dirty hand). Dealer tried to remove it with carper cleaner. Unsuccessful.

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Response from: Lexus of Peoria
Added: 2/28/2012 9:27:47 AM
Mr. Hariman thank you for taking the time to provide your review. We are sorry you had a less than exceptional experience with the service you received. Please feel free to call and speak directly with the Service Manager, Heather Wheeler, and we will do everything we can to make this right. We value your business!!

akright4@gmail.com
1/31/2012 9:25:46 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Tim Lipsey

My Review of Lexus of Peoria:
Not only did the dealership find my new IS 250 AWD for my lease renewal, but was able to reduce my lease rate using tax credits. They also waived 2000 miles over my lease agreement and provided the new glass coate protection for free, saving us about $1200. Now that is customer service that drives continued loyalty!

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Response from: Lexus of Peoria
Added: 2/6/2012 9:09:32 AM
Mr Akright,
Thank you for taking the time to give us your feedback. We are happy to hear that you were pleased with the level of service you received here at the dealership and from Tim. We hope to have the chance to give you the same great service in the future. Thanks again!

FOS
1/20/2012 6:52:37 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Tom W

My Review of Lexus of Peoria:
The car BEST experience ever!!! As I reflect back on it more--the best deal I have ever gotten on a car as well! A pretty good combo!!

We got a great car, at a great price, without a single moment of that all too common creepy car dealer interaction/discomfort. Tom was geniunely friendly, helpful without being pushy, and efficient without giving us that bums rush feeling.
I could not be more happy with the whole deal. We will forever give Lexus of Peoria the first shot at our business.

As I re-read this "glowing" review let me deny, in advance, that I am in any way related to Tom or any member of the staff. What can I say--it was that pleasant....

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Response from: Lexus of Peoria
Added: 1/24/2012 10:02:46 AM
Thank you for taking the time to write a review. We truly appreciate your feedback. We are pleased to hear you had such an outstanding experience at our dealership with Tom W.
We look forward to working with you in the future for your service needs as well. Welcome to the Lexus of Peoria Family!

Reviews 11-20 >>