Lexus of Riverside

Dell, our Sales Associate was very friendly and helpful, as was the rest of their sales team. We were grateful that he accommodated our request to see the vehicle in light of the curfew in place during the as was the rest of their sales team. We were grateful that he accommodated our request to see the vehicle in light of the curfew in place during the BLM protests, and test drive it around the garage structure. As the dealer had also originally sold the vehicle and serviced it for the previous owner, they provided us with all service records, and performed any maintenance needed before we took possession. Their financing approval process was also painless, and allowed us to reserve the vehicle via a finance option and return with cash for the purchase. Overall, a very positive experience from the first phone call to the day we drove our new vehicle home. More

I had an appointment for oil change and still waited 2 hours for the service. Receipt from dealership says my vehicle was missing 3 clips from under carriage cover but it wasn’t mentioned to me to see if hours for the service. Receipt from dealership says my vehicle was missing 3 clips from under carriage cover but it wasn’t mentioned to me to see if I was interested in replacement? I was only asked about major service stuff. I mean how much can it cost to replace 3 clips? I was only asked if I was interested in the 100k service for the vehicle. But I know that service advisors are really sales people trying to sell unnecessary service for your vehicle to make money for the dealership. More

Awesome service, great communication and friendly staff. All concerns answered! Nothing more to say, but i’d be glad to have at least free wheel alignments that could be included during maintenance All concerns answered! Nothing more to say, but i’d be glad to have at least free wheel alignments that could be included during maintenance More

Great customer service. Very informative. My car is running smoothly and I was offered a car wash. running smoothly and I was offered a car wash. More

Excellent customer service provided by Eric. I would highly recommend this dealership to anyone who wants to service their vehicle or purchase a car highly recommend this dealership to anyone who wants to service their vehicle or purchase a car More

Had a great experience with Arthur. The service guys did a great job. Thank you a great job. Thank you More

Everyone is really helpful and nice. They do a good of taking care of the customers. taking care of the customers. More

I got my Lexus NX300H last Saturday, 1/15/22. Del was amazing! He helped me get the best deal, was very patient with all my questions and explained everything to me! Nick was very thorough with the fin amazing! He helped me get the best deal, was very patient with all my questions and explained everything to me! Nick was very thorough with the financing. Also went ahead and contacted my lender for additional financing. Everything went smoothly! And it only took 2 hours, amazing!!! This dealership is QUICK! My appointment was at 10am on a SATURDAY, and I was out by 12pm, and that included the test drive! Thank you! I will definitely go back to this dealership if I ever need another vehicle! More

Yesterday I purchased my first Lexus RC 350 F Sport.... I am amazed! After being a loyal BMW customer for thirty years, I was not happy with their service any longer. I chose to go to Lexus because so many o am amazed! After being a loyal BMW customer for thirty years, I was not happy with their service any longer. I chose to go to Lexus because so many of my friends had talked about what great experiences they had with their cars. Well...from the first contact with Ralph Olguin (Internet Sales Manager) all the way through finance Danny Meeks - they were fantastic. They heard my concerns and answered most of my questions with in-depth answers. Now, I've only had the car one night, but I really love it. I'm looking forward to a long lasting relationship with Lexus of Riverside. More

Accomodating, courteous, kind & informative. The people are very friendly. They provide a video via text to see the progress of the car are very friendly. They provide a video via text to see the progress of the car More