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Lexus of Roseville

Roseville, CA

4.8
2,003 Reviews

300 Automall Dr

Roseville, CA

95661

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Showing 2,003 reviews

May 19, 2021

I was in and out of the dealership real quick after I dropped-off my vehicle for its 20K service. Thanks to my Service Advisor, Tascha Wells. I will give her 5 stars! More

by folsomguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tascha Wells
May 19, 2021 -

Lexus of Roseville responded

Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Tascha and the team. Drive safely, and we hope to see you back at Lexus of Roseville!

May 19, 2021

Tasha was amazing. She listened to my concerns. The mechanics did a great job and with 276,000 miles my 2007 Lexus 400 h runs like new. I’m thankful for the great service I have received all these year More

by BARBARA21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tasha Wells
May 19, 2021 -

Lexus of Roseville responded

Barbara, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Roseville, and we will certainly let Tasha know that you appreciate her help. If you and your 2007 Lexus 400h ever need anything else, don't hesitate to come back and see us again!

May 18, 2021

Very happy with the final transaction for a new Lexus. The salesperson was patient with me and the Finance person was awesome. They gave me a fair trade-in value for my car. More

by DONMILLER48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt
May 18, 2021 -

Lexus of Roseville responded

Thank you for the great review, Don! We are thrilled to hear that you had such a successful purchase experience working with the Lexus of Roseville team. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

May 17, 2021

Yargo gave us the same service and respect, if not better, for a used car purchase than the 3 brand new Lexus's (2010 250, 2013RX, 2018ES) we bought in the past. More

by DEFEVEREFAMILY
Recommend Dealer
Yes
Employees Worked With
Yargo Basta
May 17, 2021 -

Lexus of Roseville responded

Thanks for posting about your experience with Yargo. Here at Lexus of Roseville, it is our goal to deliver top-notch service and we're glad that came through to you! Safe travels in your newly purchased Lexus!

May 17, 2021

I have always received professional and quality service I have always received professional and quality service from Lexus of Roseville - from sales, to service and even parts, their team is friendly, help More

by DBRADFORD1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Sinor, Lynn Slater
May 17, 2021 -

Lexus of Roseville responded

All of us at Lexus of Roseville are grateful to deliver a five-star experience! Our staff strives to provide each customer with our gold standard of service. We are pleased to hear this came through during your visit. It was our pleasure to assist you and we hope to work with you again next time. Have a wonderful day!

May 17, 2021

Courteous and knowledgeable. I think that having to write 25 words is asking for too much. The car's were fixed and it is running fine. More

by 4NAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson Roriquez
May 17, 2021 -

Lexus of Roseville responded

Sometimes less is more :) We appreciate you leaving a review nonetheless. Thank you for your business and know that Lexus of Roseville is ready to help the next time you need it!

May 17, 2021

I was saddened about the wait time before I was able to meet with my service rep and get the service started. Normally it is only about 10 minutes, but this time it was 20, and the prices were not explaine More

by kathleen15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nelson
May 24, 2021 -

Lexus of Roseville responded

Kathleen - I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver efficient service, and it is never our intention to inconvenience our guests. I would also like to apologize for any confusion regarding the work that was completed on your vehicle. I would be happy to speak with you to see if I can help clear things up. If you are interested in having that conversation, please do not hesitate to give me a call. Thank you, Jay U. - General Sales Manager - 916-472-7422

May 17, 2021

Excellent service . I don’t think I should have to wire Excellent service . I don’t think I should have to wire 25 words. Excellent salesman. Excellent salesman. Excellent salesman. Excellent salesman. Ex More

by MJENNYRICH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Hunt, Som Praseuth
May 17, 2021 -

Lexus of Roseville responded

Thank you for your confidence in Lexus of Roseville, and for your business. We are thankful to have you as a customer. Safe travels and have a great day!

May 15, 2021

The scheduled service went perfectly. The staff was very pleasant and informative. The waiting area was very comfortable. The vehicle was ready on time as promised. Once again the staff the staff at Rosevil More

by SSR2300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Rugg
May 17, 2021 -

Lexus of Roseville responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Roseville, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 15, 2021

We love our new 2019 RX 350. We received a more than fair price for our trade in and new vehicle. The service department was fantastic as well. More

by JASONDUKIES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Tachera, Tristan Regnani
May 17, 2021 -

Lexus of Roseville responded

Jason, congratulations on your new 2019 Lexus RX 350! We are delighted that your experience with our team was a five-star one, and we appreciate you taking the time to leave us a great review. Thank you and safe travels from all of us at Lexus of Roseville!

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