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Lexus of Serramonte - Service Center

Colma, CA

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243 Reviews

243 Reviews of Lexus of Serramonte - Service Center

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May 03, 2021

I don't like this box. Why do i have to said 25 word ? this box is unnecessary and make me mad I won't rate again if this box still here. Some one listen ???????? More

by vo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decastro
May 02, 2021

My hybrid just needed basic maintenance, and Lenny was excellent, as usual. Even though longer drive, I’m glad I switched to Serramonte from Putnam. More

by Magpie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lenny Villajin
May 02, 2021

The Service Team including their Customer Service staff is always terrific. They're always friendly, patient, and offer excellent suggestions. Over the years that I've had a Lexus, I've never been disapp More

by tsigld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decastro, Pete McConnell
April 24, 2021

Their service is top rated among all other dealerships and I kept coming back even I moved 100 miles away. Prices are just as great as other other auto shops. More

by Janetvho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
March 27, 2021

Consistent care and attention to all details, including customer needs, is an apt description of Lexus of Serramonte. Service is excellent and my vehicle has lasted nearly 300,000 miles exclusively under c More

by Olympian Skier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decastro, Pete McConnell, Lenny Villajin
March 18, 2021

I had these guys fix my window. Everything was good from the service from Dante to the emails asking if everything was good. Highly recommended. More

by Zuzu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dante
February 26, 2021

I’m very pleased with the excellent customer service from everyone particularly Lenny Villajin who was most helpful and courteous. Kudos to all of you! More

by Mary Anne Ward
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lenny. Illajin
February 25, 2021

Lexus Service with Allen Ko was very pleasant. I always thought that brining a car to a dealer for service is place where you get over charged etc but I always take my cars for dealer because I like to tak More

by Stellakim0922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Ko
February 24, 2021

Check my car in for 120,000-mile tune-up.. Oh my issues were addressed all repairs made and the car runs great. The repairs were made and the car was washed and waxed and returned to me in a timely manner More

by tltony01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete McConnell
February 23, 2021

The excellent service that I receive time and time again at this dealership will sway me to buy another Lexus. You guys are awesome at taking great care of me and my vehicle's needs! More

by tekkie777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decastro, Mauricio Rodriguez
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