Lexus of Smithtown

THE ABOVE MENTION STAFF, ARJUN, FRANK, AND DENISE WERE ALL EXTREMELY PROFESSIONAL.THEY WENT ABOVE AND BEYOND TO MAKE SURE THAT MY WIFE AND I WERE COMPLETELY SATIFIED. THEY ANSWERED ALL OUR QUESTIONS AND A ALL EXTREMELY PROFESSIONAL.THEY WENT ABOVE AND BEYOND TO MAKE SURE THAT MY WIFE AND I WERE COMPLETELY SATIFIED. THEY ANSWERED ALL OUR QUESTIONS AND ADDRESSED OUR CONCERNS IN A VERY FREINDLY MANNER.WE FELT VERY COMFORTABLE AND CONFIDENT WITH OUR INTER ACTIONS.I WOULD DEFINETLY RECOMMEND LEXUS OF SMITHTOWN TO MY FAMILY AND FRIENDS. More

I cant say enough good things about our experiance with Shane! He went above and beyond for us in every aspect of our new car purchase........he was courteus and diligent and never made us feel pressured. Shane! He went above and beyond for us in every aspect of our new car purchase........he was courteus and diligent and never made us feel pressured. It was almost like buying a car from a friend.......thats how comfortable he made us feel! I will recommend not only Lexus of Smithtown but Shane Chesney as well More

Shane was very knowledgeable about the product, and took the time to explain the features of the vehicle at our test drive. He was patient and pleasant throughout our negotiations and worked hard to see we the time to explain the features of the vehicle at our test drive. He was patient and pleasant throughout our negotiations and worked hard to see we were satisfied with the process at every step. I highly recommend him as your sales representative. The dealership is well run and has nice amenities for it's customers. More

What a great group of employees. Never any pressure from the sales or from the business manager. Friendly and knowledgable from start to finish. Can't say the same for Lexus of Manhattan, didn't have a good the sales or from the business manager. Friendly and knowledgable from start to finish. Can't say the same for Lexus of Manhattan, didn't have a good experience with them. I have 3 other Lexus dealers that are closer that I stopped at before talking to John and Mark on the phone. That call was enough to make me want to take the ride and buy my RX350 from them. I purchased a Honda for one of my kids the same day from their sister dealership and they were great also. Couldn't ask for a better experience, it must be the way the ownership hires and treats their employees. More

This was the best experience I have ever had buying a car. Everyone was friendly, knowlegeable and low key. I didn't feel presured but because I was treated so well this is the only place I will buy my car. Everyone was friendly, knowlegeable and low key. I didn't feel presured but because I was treated so well this is the only place I will buy my car from now on. I am recommending this dealership to all my friends and family. I came on a Wednesday evening, firmed up the buy on Thursday and picked up the car Friday. The car was ready for me when I arrived and the salesman took his time setting me up with Bluetooth, downloading my IPhone contacts and showing me the details of the car. I couldn't be more pleased. I am now at work feeling very relaxed and happy with my purchase. This is my fourth Lexus and I couldn't be happier!!!!! More

It was a very Pleasurable Buying experience dealing with the Employees @ Lexus of Smithtown. They, namely the persons mentioned above , were Knowledgeable and Professional and Friendly and Caring and very P the Employees @ Lexus of Smithtown. They, namely the persons mentioned above , were Knowledgeable and Professional and Friendly and Caring and very Patient. We highly recommend this Dealership to everyone purchasing a vehicle . More

Both Mr Rossworn and Mr Hitt of Lexus of Smithtown were very professional and knowledgeable of the Lexus's they are selling.They were patient with us so we would purchase the right Lexus for our needs.They very professional and knowledgeable of the Lexus's they are selling.They were patient with us so we would purchase the right Lexus for our needs.They took time before delivery to go over all the options,as to how they all work.And after we took delivery not hesitate to contact them if we had any further questions. More

Everybody at this dealership was beyond amazing! They helped in every way they possibly could to meet my needs. I will be a Lexus driver for life because of the people that assisted me at Lexus of Smitht helped in every way they possibly could to meet my needs. I will be a Lexus driver for life because of the people that assisted me at Lexus of Smithtown!! More

I leased my previous Lexus through a different dealership. When I called Smithtown Lexus I was met with immediate courtesy and a genuine desire to win my business. David Hitt was extremely knowled dealership. When I called Smithtown Lexus I was met with immediate courtesy and a genuine desire to win my business. David Hitt was extremely knowledgeable and accomodating, as was Bob Rossworn. Both worked hard to put a deal together that was acceptable to my husband and I. Eventhough the previous dealer was willing to match the offer, I decided to go with Smithtown Lexus. I am looking forward to bringing my car for service as I know I will be met with the utmost professionalism. More

CHESNEY WAS VERY HELPFUL HE EXPLAINED THE LEXUS IN FULL. HE DIDN'T HIGH PRESSURE AT ALL. HE HAS A VERY PLEASANT PERSONALITY. I WOULD SEND OTHER BUYERS TO HIM ANYTIME. I HOPE HE IS THERE WHEN MY 36 MONTH HE DIDN'T HIGH PRESSURE AT ALL. HE HAS A VERY PLEASANT PERSONALITY. I WOULD SEND OTHER BUYERS TO HIM ANYTIME. I HOPE HE IS THERE WHEN MY 36 MONTH LEASE IS UP. More